Original flight from Munich to the UK was cancelled during the 28th August debacle. 6 hours by train we arrived in what felt like heaven. Check in was quick and efficient. An extra bed was provided for my daughter, for no extra charge. A lovely gentleman explained the procedures in the hotel while he took our bags to the room, in perfect English. Airport McDonalds (don't judge me, it was a long day) and Supermarket (beer for €1.30) was 5 minutes walk away. Complementary coffee and croissants as we left the hotel at 5am. We were gutted we weren't staying for long and could have used the pool too.

I was brought to the hotel by my son and partner in their car, they were pleasantly surprised by how easy the access to and drop off point was, to the hotel. Because of the hotel location I did not have to worry about if I would get to the airport in sufficient time for my flight. The room was so quiet considering how close it was to the airport.

For a person staying just one night I can not really comment on the many facilities I was unable to experience. However if I was to stay for longer I think I would like a wider range of 'English' speaking TV channels, not just news and finance.

The property was amazing. it is very close to the airport walking distance, extremely clean, and it has a lot of restaurants that you can choose from with decent food.

The only thing I cannot recommend is room service. I was disappointed . After placing the order we were told it would arrive in 15 minutes. It took an hour and a half, and by the time the meal was delivered at which point it was cold and didn’t taste good anymore. I waited for an. I waited for an hour called back was told it’s going to arrive shortly then it still took another 30 minutes. room service is fairly expensive and expected way more for a burger and water was like €50.

The location is brilliant and close to the airport, 2 min walk! So close to the airport, but going to town is around 15 min on taxi, which cost around 20-25 e one way. The hotel is very clean, the staff is very friendly! Overall we enjoyed the stay!

The beds we got as a couple were single beds and not really comfortable; for the 4 star hotel would expect shower gels and toiletries in the bathroom without asking them, not even complimentary water in the room (and bottle was half drank open in the bar display, not change for all duration of our time). It's great that we had our own water! 😊 But we had plenty tea bags to make your own tea.

The hotel is perfectly located when you have an early flight. Also the fact it has an very spacious underground parking is as well very convenient, should you travel by car. You can literally walk from the reception area / ground floor, to the departure hall in 1 minute, and all is covered, so even with rain, you will stay dry. As I have not had breakfast, due to my earlier flights, I can not judge this, but I am sure this is fine as well. Too bad I can never stay very long!

Nothing to be frank!

connected to Airport by walk is the best part about this hotel, overall location is good! staff is very nice! room size is good, breakfast was amazing! highly recommended for people who want to live near to airport, rest all the attractions and between 10 to 20 mins drive from hotel.

due to cancelation of plan, i had to pay double which can be reduced to some good % but it didn't happened, i contacted both booking.com and hotel management .. none of them agreed, which i believe can be done very easily, even after all refusals, i ask them to upgrade me with some good suit as I am paying double, but it was rejected as well, at the end i had to pay even for my breakfast... :( reason to write this is to let people know that the management of this hotel is not flexible at all

We choose the hotel because of it’s location close to the airport. A couple of minutes walk away make this hotel for people that just need a place to sleep to reach the next flight perfect. The receptionist when we arrived at the evening was extremely helpful and friendly. The room very clean and big. The hotel has 4 restaurants, our of which 3 were open when we have been there. Given the fact that there were three of them, it’s impossible to not find something to eat that you desire. We decided to have dinner at Bistro Bottacio as they had Schnitzel for our daughter. The waiters are friendly but seem very stressed, the good was good, even though we felt some of the dishes overpriced. Given the fact that a Schnitzel costs 30€ and a salad 19€…

The rooms are quite cold and the heat does not work. At the reception the next morning when we left, we’ve been only told they will let the technician know… not even we are sorry for the inconvenience ..

great hotel brilliant location attached to terminal spacious spotlessly clean rooms that still look good years after having been done so whoever designed it did a very good job. check in staff very efficient and even gave me a nicer room as a returning guest. three different places to eat a pool and a bar it’s got enough to keep you amused. well priced and use it as my benchmark against which to judge hotels from a bnb in the scottish highlands to a hotel villa in say Mauritius.

can’t think of anything

Staff were very helpful. The place is close to the airport and it was just walking distance.

I was really disappointed with wifi as I had to wake up early in the morning for staff to reconnect my wifi. I was on friends trip but I do my work on my phone and computer. Hence this was really frustrating. I wish they could improve on the wifi, Each time the wifi goes off and you have to "forget network" and restart. However, when I wanted to reconnect that is where the connection would say you have signed in on four gadgets.

very clean and comfy, lovely pool, close to airport, nice view of trees from my room (considering this was in middle of a concrete airport, this was pretty nice!). pleasant terrace outside the restaurant (again pleasant given this is an airport, and expectations of sitting outside were low!). easy to get to terminal for early flight, 5 min walk. fitted what I needed.

nothing, everything was good.