Our apartment was so spacious with 2 bathrooms and one small kitchenette. It was perfect for me and my parents for our 3 nights stay. We were lucky to get the room at Building A1. So please make sure u inform the hotel if u have mobility issues as soon as u book the room. The Spa pool and sauna were really good. Please note that it will need 7 mins walk uphill from the nearest bus stop to the hotel if u don't have ur own car.

There is no elevator for every building. Only one elevator at the reception which can bring u down to the B level. Apparently the entire buildings are connected at B level.

Great family hotel with many activities and things to do like pool, tennis, ping pong, playground , beer garden etc. We stayed in an apartment with a kitchenette and enjoyed our breakfasts in the nice eating nook. Nice views of mountains, big balcony. Great location. We really enjoyed our stay!

Expensive breakfast so we never bothered to buy the hotel breakfast. The place was a bit dated and needed upgrades. The room was not comfortable for a family of four with a sofa bed in living room which meant we had no sitting area.

The location of the hotel is certainly a plus. It is slightly outside Garmisch but it is still well accessible even with public transportation. The Partnachklamm is 10 minutes by walk. There are also nice walking trails around the hotel region. The staff is very friendly.

There is a city tax which has to be paid on top of the price you see on booking.com. It is 3€/person/night and the hotel provides free day passes for the public transport in Garmisch. If you have a car/Deutschlandticket then it is not so useful. The kitchen in the apartment was not open when we checked in. It was only available a day after.

Leon at the front desk was great! Explained everything during check in/out with a smile! The hotel grounds were very pretty with the Biergarten out back. Cute playground for the kids. Our room was spacious with a lovely balcony to relax on. Bed very comfortable. Breakfast was outstanding. So much to choose from and delicious. Staff was very pleasant and restaurant was spotless. Underground tunnels connecting rooms with pool/spa/gym were quite interesting. Unfortunately we didn’t get to use the amenities. Location was on the edge of town close to Olympic Park.

Underground parking spaces were very tight.

The apartment was very nice, with amazing view over the city, I liked the bed, the bedsheets, the bathrooms, good natural ventilation in the rooms, the rooms were warm (we stayed in December), the food in the breakfast and dinner buffet was really amazing!

Female staff was very helpful and knowledgeable about how to get to the ski-slopes, what to prefer, introduced the city map, etc, male staff should get more training on how to make visitors feel that they are welcomed, we felt that we are disturbing them with our questions. Spa facilities could be updated a bit. Location is not central, most people travelled with cars, the city bus goes only 1x per hour, so connections to ski lifts are not great if you are relying on local transport.

The breakfast is very nice, the rooms are a bit old-fashioned (90's style) but also comfortable and charming. It takes a day to navigate the underground floors of the hotel, but once you know your way around it's really charming, and the view is simply breathtaking!

We arrived after a long ride and just wanted to park and check-in. As the place is big and not 1 central building it was a bit hard to get to our room, also, we discovered that the big family suites are all on the 3rd floor without an elevator. It was harsh, but when I complained the staff made an extra effort to make us feel better and you could tell they took it seriously and made an effort - making the stay truly wonderful!

The room was really big and clean. We stayed in the room with 2 bedrooms, 1 living room, and 2 bathrooms. There was plenty of space for 5 people. Location wise it is right at the entrance to the town of Garmisch Partenkirchen, and it takes 10-15 minutes walking from the hotel to Ludwig Strasse.

If it is raining then to get to the room might require a lot of walking and stairs, as we went through the underground tunnel. Not all of the staff can speak english which makes it a little confusing when asking for directions and suggestions, and checking in.

Very good hotel located in a beautiful area with nice landscape views. Playground for children behind the restaurant - big respect to management! Kids were very happy to spend time there!

One thing I found completely weird is when I paid for the dinner in hotel restaurant, I still need to pay extra for bottle of water. Ok, I understand that other drinks should be extra, but water? Make the dinner price 2 Euro more but include water as many as people would like to drink, I guarantee that guest's impression will be much better.

The room was large and comfortable and a good value for money. The room was also very clean and had all the essential needed. The breakfast was very good and generous. The facilities although a bit tired are great to make your stay perfect. If you intend to visit the olimpic site, the gorge and the Eckbauer the location is absolutey perfect. The underground car park was a godsend given it snowed for the entire time we were there and it was quite reasonably priced

Some of the facilities are a little tired and need a revamp; however the hotel has everything you need for a great stay in the mountains.

The location is perfect, the staff are friendly and accommodating. It’s not far from the popular tourist destinations like Eibsee, Zugspitze, Neuschwanstein Castle usw. Breakfast Buffet is excellent, Parking was available as well as Pool, Sauna, Massage, Tennis Court, Gym and Wellness area. Room is huge with kitchen if you want to bring and cook your own meals, Bathroom is. clean.

The only thing we didn’t like are the pillows since they’re too idk how to explain and bed since they’re just 2 single beds put together so they kept separating but we still able to sleep well.