The hotel is right across the street from the main train station in Hamburg, so very conveniently located. Of course, there are a lot of places to eat within walking distance, and it's very easy to get around the city via the metro. (With my stay, I got two days of free metro use.) Check in was easy. The way to my room was a bit difficult to follow, but I only got turned around once. The room itself was large enough for a bed, a desk, a dresser, and an attached bathroom. The shower had hot water with great water pressure. The bed was comfortable. The TV stations were almost all in German, so I used the wifi to stream TV shows. The only drawback during my stay was that there were people yelling in the streets all the time, so I had to close my window, bu that's nothing to do with the hotel. Overall, I enjoyed my stay and I'd return there again.

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Lovely modern bathroom with everything you need for a comfortable stay. Plush room. Complimentary still water, sewing kit, etc. Next door to restaurants. Close to Alster Wasser water feature & Planten un Blomen Gardens.

No air conditioning, but large windows partly open, top & bottom. A view of an unattractive apartment opposite, but Fürst Bismark is a lovely five storey building across from the train station, so an understandable historic setting & location. Noisy party goers on the street below until 4am on a weekend, but that's city life. If you're tired, you sleep over that.

Great location opposite the Central railway station, surprisingly quiet, given the movement around the area. Walking distance to major attractions, High street, Alster, etc. Very clean. Comfy bed and pillows. Cheerful staff during breakfast working hard to clean tables, replenish buffet, etc. Lots of TV channels. Got a free card for transportation in all Hamburg district (can even use it on your last day for departure to airport). Would definitely return.

Nothing

The location is fabulous, just across the street from the Hamburg Hbf and the Wandelhalle food and shopping concourse. There is easy access to four U-Bahn lines and at least two S-Bahn lines. One of Hamburg's main shopping districts is a 10 minute walk away. This made staying here very time-efficient for a busy schedule of events and sightseeing. The hotel itself is a charming vintage building.

I didn't like the duvets on the beds. Too hot with them and too cold without them. This is a common problem with European hotels.

Friendly staff, very clean room, good facilities, and an excellent location. Everything is within easy reach e.g. City Centre, Dining, Shopping, Train & Bus Station. This is an older period building with period features, which I quite liked.

I like to stay out until the early morning hours (1am to 3am). The hotel is opposite the Main Train Station. Although the hotel is conveniently located, the early morning crowd ... need I say more? Otherwise, I had no issues.

Great location 50m from the Hamburg Centrale station. The nearby streets are a little seedy with groups of people just standing around. But, lots of good shops including chemists nearby. Metro is also handy for getting around. Great little Indian restaurant, Bad Sha, is just around the corner. Nice bars around too.

The room was comfortable. The location was good in that it was near the main train station and bus station. We especially liked the coffee and luggage storage rooms as we had a long wait for our ride out of the city. The staff was friendly.

The shower was a bit tight. The hotel was right across the street from the main train station and our room faced a narrow road with another building close by that amplified noise.

great location easy access to everything! excellent restaurants n bars as well! Had trains buses and everything at the door so was easy to access all areas of Hamburg

sadly the amount of homeless people around the st n station opposite! was little off putting! Also rooms on the small side but as only used as a base was sufficient but not ideal setup if want to stay longer than2-3 nights

The location was fantastic. The breakfast excellent. The TV worked easily. A lovely, comfortable feel. So easy to access all transport from the Hamburg Central Station (and to use the many shops and eating places there) and also easy to walk to places like the Jungfernstieg and main shopping area. It was also right next door to an excellent Blockhaus steak restaurant.

There was nothing I didn't like.

The hotel is strategically located. The room was cosy, not overly large. The bathroom was very clean. The breakfast is good, but -- as other customers have already pointed out -- perhaps slightly overpriced.

In warm summer nights, it would be nice to leave the windows open, but the central location naturally comes with some noise. The way to the lift is a bit of a challenge when carrying heavy luggage, but it is perhaps only normal that a lift built into an old (and beautiful) building cannot always be in the ideal place.