Super friendly staff. It is actually quote remarkable how attentive the staff is and how ‘personable’ they try to be in coversations. Believe this is their BIG strength that sets then apart from other hotels. The rooms are very large. Green and calm environment. Dog friendly. Nice welcoming lobby and garden terasse. Super clean.

The facilities are a bit older and slightly dated at places. In the room for instance the furniture is still in good state but could/should be updated to bring it to more modern standards. The desk and side tables as an example are quite old fashioned. Bathroom need an upgrade. Again they were very clean but age shows. Taking a shower in the bath tub resulted in water spilling on the floor in the bathroom. Restaurants in the evening too expensive, no less formal formula available I think if overall the hotel could upgrade and update to a more modern standard, this woild attract an additional clientèle as unfortunately now it left us feeling a bit as ‘stuck in old glory’. There is more potential as it’s a great place with a very strong base. - it’s staff!

We obviously got a bargain rate for this hotel as we've tried to re-book for our return trip and it was twice the price! Well worth what we paid - the room was fantastic, with provision for our dog. Very clean, comfy bed, good size bathroom with proper basin area that you can actually put stuff on. The breakfast was *amazing* - anything you could have thought of was there. I even had a cheeky bucks fizz :) One of the few hotels I've stayed in recently that actually still has a mini bar (payable, of course) - a nice touch. Short walk to neighbouring wooded parkland areas. We didn't eat here but the menu looked great (although somewhat expensive).

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The breakfast was very nice although the juice wasn't fresh. Otherwise extensive and of a high standard. The staff were brilliant and we could see the supervisors training the rest of the staff to do things well. We asked for a quiet room. It looked out on the beautiful grounds surrounding the buildings. It is a family affair and they really care that you have a good time.

Not totally unexpected you had to pay for the sauna. It was nice there but in spite of booking slots the first day was awkward as there were too many people. The booking system was improved after that. We were happy but if you don't have a car it is probably not that suitable for Hamburg. I understand there is public transport though.

the toom was spacious and very clean, and the bed was comfortable. i travel with my own pillows as i’m fussy, but the pillows were very airy. the main attraction for us is the tesla superchargers. big bonus.

pillows and there wasn’t a proper shower. i had a little bath which was actually very nice after a long days drive

It was probably the best hotel I’ve ever stayed in. I usually use 4+ stars hotels, had more luxurious ones, but here everything was just perfect. The staff was super helpful. The room felt home-like. Sapacious, too. I didn’t find a single issues during my stay.

The first hotel for me where zI cannoy find anything tgat didn’t feel perfect.

overall nice experience, comfortable stay, clean and wide room with all facilities and at the end nice breakfast.

200 euros for 1 night is bit unrealistic because of location. Its Almost 35 minutes away from main train station and waiting time for bus can add 20 minutes more on weekends.

Everything about this hotel was topnotch The rooms were very clean and spacious.Breakfast was tantalising and the every corner of the hotel was perfect for taking pictures. We had a nice stay in Hamburg.

The two single beds wasn't good atall.

Calm, clean, bright colours, large room and corridors. Very nice and attentive staff. Nice breakfast, also with healty things like fresh fruit and oats.

The curtain was of really darkening quality but didnt cover the window totally. Not the hotels fault but there seems to be no restaurants in the area and the hotels restautant closes early (19:00 on Sundays).

Friendly staff, good breakfast, quiet and comfortable rooms. Bar open until late with food. Garden.

Blackout curtains in bedroom too narrow - in summer room gets light early.

Very good hotel. Rooms bright, clean and great beds. We had dogs and they accommodated them well. Very pleasant and helpful staff. Very good restaurant with good variety of food and prices. Great breakfast

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