Location excellent for public transport, restaurants and supermarket. Friendly helpful staff Great ambiance and facilities both on site and in room Also felt safe and secure Whilst I travelled for leisure this time, I would not hesitate to book here as a nomadic worker with my business.

Room got very hot and opening window at night was not an option because of proximity to train line. I think the industrial style of the building with exposed pipes contributed to this as the corridors were even hotter and our apartment faced South too. Also be advised that the food on offer is not produced on site. It comes from a local restaurant and is reheated in the microwave. We weren't bothered as we self catered. Other than that and a few small items that would have helped in the kitchenette this was a great place for our trip.

The location is superb, 2 minutes from the Harburg train station and lots of shops in the nearby mall. The room was comfortable and not at all noisy, despite being right next to the street. The paternoster is a great experience to try :) We also got a drink voucher for the two of us, which was redeemable for a beer or soft drink. Definitely a nice touch! I personally liked the self-check-in process, but it was weird to see that the reception is not at the entrance, but on the 4th floor. However, a card is necessary to get to the corridors towards the rooms, so we had no issues with the sense of security.

Our room was below the street's surface, and therefore quite poorly lit. The shower curtain was blocked by a section of the wall, therefore water got everywhere when showering. The windows had no (mosquito) netting, and a quite big spider crawled in when we were airing the room out - which is necessary, as the best we could tell, there was no central HVAC.

The position, although not central (Harburg used even to belong to Hannover county and not to Hamburg) is good due to the very frequent connections to the main station, both with Regional Trains and Underground (sometimes as fast as 12 minutes). It is located in an onl factory and has the looks and (if you like this kind) the appeal of it. It is modern, well furnished and stylish.

We had a definite place to go downtown which was, like said before, easy to reach with public transport. But if you expect to be able to go out of the hotel and stroll around amoung shops and restaurants this is not the place for it.

The rooms are spacious and well equipped. Nicely designed and easy to navigate. We were there only for a night, but it could work for a longer stay, especially with the basic kitchen and amenities. The aparthotel is almost entirely self serviced, with automatic checkin and checkout and self management of the process. We never met any staff members through our stay. Some of us liked that but it did make some others feel like it was living in a hostel and without warmth. The location, if you don't mind a commute into Hamburg, is fantastic. The phoenix centre next door has most shopping needs met and the Harburg train station is a stone's throw away. Good bargain for those who don't have to live in Hambirg city centre.

The place is very studenty in feel and vibe. Not everybody's idea of a holiday, perhaps. It is also noisy. In the front because there are trains and in the back because of partying young people. Some of us loved the vibe, some didn't, because it was an intergenerational group. Also, if you are visiting Hamburg, note that Harburg is technically in Hamburg but a little removed from anything you might want to do in the city. Last, the things in the kitchen were dirty. Not cleaned and covered with dust. When we tried to find staff there was nobody there so we just gave up on it.

Location, commodities and overall experience (contactless check-in and check-out), they have a system of not cleaning every day, which we found very exciting and eco friendly

If we had some problems, we had trouble finding someone to tell about it, e.g.,we had no hot water on one day and nobody could do anything. We only saw one employee who told us it was because a lot of people were taking their bath at the same time (but it lasted for 7 hours without hot water, so we don't know)

Great personnel! really nice and helpful people on the reception and bar. automated check-in system and rather convenient location-near the train station. great lounge and bar on the 4th floor, great atmosphere

unfortunately it wasn’t clean enough-I had some hair on my bed (not mine:) it was also extremely hot in the room and no air conditioner or opportunity to open the window because room was located in the ground floor and close to the road.

Clean, quite comfortable, very friendly staff. Good location with trains to Hamburg Hbf. any possible time taking 15 mins to get there. Reasonable value for money.

The only disadvantage is combination of no AC and noisy surroundings (train, cars). It was a little hard to sleep with an open window and a bit too warm with closed. However the sound isolation was good with the window closed.

Nice and friendly staff , footwalk to station / mall. Food was little expensive. But overall a very comfortable stay .

Cost, food was little expensive . So We didn’t eat

1. Check-in and checkout done using a tablet

1. We couldn't change the breakfast option after booking. I was expecting to pay the difference, but there was no other options offered. 2. The hotel doesn't have service to return lost items by mail. I was expecting to pay the delivery and the shipping, but the only option offered is to go back to the hotel in person to retrieve the item

It's a cool new place. Beautifully designed. The rooms have a kitchenette with basic equipment. The staff is lovely and helpful. There is public transportation right in front and next to the hotel there are shopping centers for everything.