The room was impeccable - well equipped and spotlessly clean. Every little detail had been thought of. Staff, on the whole, were very helpful.

Although the weekday staff were very polite and efficient, I felt the weekend staff probably needed more briefing: my Sunday evening welcome was not a particularly warm one and the person on reception seemed confused about the amount I needed to pay for my stay; prior to checking out on the following Saturday morning, a member of staff came into my room - without knocking on the door - wanting to know if I was leaving that day as she needed to clean the room.

Hotel was good, staff was friendly and everyone spoke fluent English which made it really easy for us to communicate in all aspects. Comfortable beds and really big pillows. Also the coffee machine in the room was a really good add-on.

Nothing much to say, if I have to pick something I guess it's the fact that you only get 4 capsules for coffee, but to be fair I didn't ask whether I can get more.

Room and breakfast was great, the check in lady was really kind and helpful.

Only thing that bothered us slightly was that it’s stating on booking.com that the checkout time is 12 but we have the housekeeping lady knocking on our door at 11:15 saying we have to pay more if we stayed another 10 minutes as check out was 11.. so that was a bit confusing but overall everything else was fine.

Nice and peaceful design at the restaurant. Room was big with terrace. Even if quite far from city center, the location was good, close to the tram stop

The one big bed was in reality 2 small together, too easy to move around. Also weird smell in the room like if it was closed since long time, however it was clean. They didn't come the morning after to fix the bedroom.

Friendly staff on the reception desk and in the breakfast room, clean room, comfortable bed, excellent breakfast. Located very near to a stop on the streetcar line into Cologne.

Our room facing a busy street was a bit noisy first thing in the morning.

Very spacious room, comfortable bed and very peaceful and quiet. We had a room with balcony. Breakfast firt day was good, second day almost everything was empty and took long time for staff to refill.

Location was very good just a few metres from the tram station so connectivity was super for Kolnemesse visit , staff very helpful and good breakfast surely to revisit

Great location, great breakfast, room was fantastic! Safe parking on site. Staff was really helpful and described how to get to shops and restaurants was only a 5 minute walk. would definitely recommend this hotel

Everything. Especially the room large beautiful and clean. Also had a balcony.

Best hotelbed I slept on. Plenty of space Good breakfast. Close to public transport.

Reception was not friendly. Traffic noise: cars stopping and accelerating at nearby traffic lights.

Super staff, even during carnival times. Clean room and bathroom. Great breakfast.

Typical early 2000s style, but it all just worked. So no real complaints.