Very good and reliable hotel with friendly staff. Great location, it's easy to walk to the city center and to most sights from there. Severinstrasse is 3-4 minutes away and you can commute straight to the dom and central station from there. The rooms are quiet, the view is great, the room was relatively clean. The bathroom and shower looked new and clean, well kept up.

There is no mini fridge in the room making it difficult to have your own food and drinks at hand if you don't wish to pay for the 17€/day for breakfast. Also the hairdryer didn't work, the kettle was dirty inside and the spoons/cups looked dusty like they weren't being regularly replaced.

This is a wonderful hotel. The staff is as friendly as possible. We lived on the 9th floor with a wonderful view of the whole city. There is a metro station 5 minutes away. All main locations can be reached on foot. The room had everything you needed and even more: a lot of sockets, a large mirror, a lot of lighting, a kettle, cups and even a TV, a wardrobe and a safe for documents. We liked everything so much that we didn’t want to leave :)

I really liked the Neon light and the decorations of the room. Everything was super clean. I also really liked they offered additional pillow for choice of sturdy or soft pillow. Staff was quite helpful kept my luggage for free :DD View was awesome and I felt safe as a solo traveller.

Check-in time at 3pm is little bit late for me but they kept my luggage for me which solved the problem. Location was bit distant from the centre but taking the metro was easy.

Good location - not in the thick of it, but an easy walk to the Dom and Zülpicher Str. Easy to get to from the airport via public transport. Modern, clean rooms. Super comfortable beds and bedding, double-glazed windows keeping out the street noise - good night's sleep. Wifi is OK.

Not much to nitpick here. No fridge in room. Bedside tables are quite small. There are a few concierge desks but they always seemed quite busy.

It was beautiful, good lighting, really nice view and lobby. Offered two different types of pillows which was really great. The staff were great, they let us store our bags in the hotel even after we checked out.

The shower was clean but could have been a bit more fresh. The check-in service could have gone a bit more smoothly but we checked in about when The Euros took place, it was understandable.

The room was clean and fine for a city trip. Walking towards the city centre was just under 20 minutes, so that was quite alright.

The parking was a bit limited, but luckily we managed to find a spot. For our travel companions everything was full when they arrived and it was incredibly busy at the reception, so it would have been nice to receive a list with other parking places beforehand.

Value for money, the view out of our window (we were lucky and got the view of centre of Koln and a little bit of Koln's church) +good and cheap kebab Cafe 5 minutes by walk from the hotel.

We found someone else's hair and there was only 2 bags of sugar (for more than 5 bags of tea nd coffee :) ) + no space between window and bed, but that's not a big problem

It was a very convenient location. Only a few minutes walk to the nearest tram stop. It was also very clean and the rooms were nice and spacious.

The check in process was a bit long. We were stood there for about half an hour trying to check in. I think they need to either get more staff or streamline the process so we’re not waiting as long.

The location for myself was very ideal as it was near to the hospital and home of my family member beside the city location , Team very helpful and friendly , clean room .

The breakfast buffet was fantastic. There was plenty of food to fill up on that was fresh and tasty. We also liked the size of the room and pillow options (I don't like the usual, soft pillows on offer in hotels so we were delighted to have a choice in the room).

The bed was quite hard. The rest of the room was fine.