It was a good location - not far from the Old City. The room was clean and had all of the necessary facilities: fridge, small stove, air conditioning and heating. The beds in the room were excellent - very comfortable! The reception and service was very efficient and cooperative (but not overly friendly).

We were three people in the room. The two main beds were excellent but the third bed was just a sofa-bed and not so great. However, the price was based on three people occupancy and was very expensive for this good but very basic, no frills room.

The location was central and very near a Parkhaus. There where a variety of restaurants from different cultures within short walking distance from the hotel. The hotel itself has a restaurant with good quality food attached to it, and it offers room service at a discount to its hotel clients. Overall an excellent experience.

The reception is in the restaurant which is kind of odd and makes it a bit difficult to find. But this was something very small in the overall experience.

Room was large. Kitchenette was great - more than adequate for three nights. Shower was really good. Beds were comfy, as were the pillows. Guest room service from the restaurant below was a handy option (with 15% discount), which we used on our last night.

Was a little noisy since our room faced the street and the main square (where loud drunk people congregated on Fri/Sat nights). We were so tired from sightseeing, that we fell straight to sleep anyway.

I found the bed to be very comfortable, and aircon in the current hot weather was very useful. The location was good (on a small square) without being noisy. Good tv with netflix etc, bathroom was pretty good. Spacious room overall! Check-in was straightforwardly handled by the restaurant staff downstairs.

The shower was quite slippery and potentially dangerous. A coffee pod machine would be a nice improvement.

A large studio apartment, well equipped and in a decent location - roughly mid way between the old town and the station. The apartments are above a restaurant which provides a reception service.

There’s always a concern with an apartment that you have facilities you don’t need if you end up treating it more like a hotel - and then you don’t have the facilities you’d expect in a hotel.

Our second stay in this hotel, so everything was as good as expected. It is a modern and very well equipped apartment, including an efficient but quiet airconditioning. Located closely to the Mainz Hbf from which you get in 25 minutes to the Frankfurt Airport. Altogether a perfect stop-over before a long trans-Atlantic flight.

First we got a wrong room by mistake, but this was quickly changed.

A spacious room, all the amenities for self-cooking. Beer from the bar can be taken to the room.

It was not easy to find the entrance. It turned out that the keys were given out at the bar. The bar is located on the ground floor, you can exit the elevator when moving down only on the penultimate floor. We left in the morning before the bar opened, we could hardly hand over the room key. Around the hotel it is difficult to find a cafe where you can have a snack.

Location was great. A few minutes walk from the main train station. Easy walking distance to four markets, places to eat and some museums. Very quiet a night.

House keeping not everyday, but that really didn't bother me much.

A perfect stop-over before a long-distance flight from the Frankfurt Airport - it was close to the Mainz station from which the train takes ca. 25 minutes to the airport. Highly comfortable and well equipped apartment facing a quiet (even if not the most picturesque) courtyard. Well-working wifi. A few minute walk to the interesting town centre of Mainz.

The fact that I am still waiting for my invoice to be sent by e-mail.

Clean room with enough kitchen equipment. Location is 10 minutes walking distance from the Alt Stadt. Friendly staff trying to find a solution.

The room we booked was Junior suite with balcony on the third floor. There was a bad smell from the bathroom, it was cold and the internet didn't work, but they tried to fix the problem and finally changed our room. This room on the 5th floor was fine and internet was ok.