We had a great view of the fortress out of our window. The room was spacious and had a nice closet for clothes as well as a desk and a counter for putting things on. There are two lifts available, and staff is present on the reception 24/7. We didn't use the bar downstairs, but there is one.

The mattress of the bed was too hard and not really comfortable.

The reception people were nice. The view from the window was great. The arrangement of free drink in exchange of not cleaning the room is brilliant.

It would be very helpful if the hotel had a laundry machine in it. It is not that complicated. All US hotels have it. A kettle in the room to boil water would add a lot to the comfort. Even a small refrigirator.

Really like the breakfast options (except coffee, see below); loved the plain muesli, yoghurt and fresh pieces of fruit and the little croissants (also good that they're small). Also liked that I could open windows. Bed was very good too.

Very bad coffee unfortunately... tried different options in machine (cappucino, coffee creme with condensed milk, espresso with fresh (cold... ) milk) but it all tasted very poor, near undrinkable. If doing barista-made coffee isn't possible, i would prefer filter coffee (even if from a thermos) over this machine Things you can do little about: 1. very noisy traffic in the morning. 2.It's a pity the view of this part of the river is so... forlorn and depressing. The city council could make it prettier by making a few changes

Breakfast was splendid. I liked that there was a small refrigerator in the room. I liked the view from the breakfast room. The staff was very friendly.

No water cooker at the room, so you could not make a cup of coffee in the room. Not any soap in the shower room but you could take soap outside at the handwash instead.

Great place for easy access around Würzburg. It takes about 15 minutes to walk to the Alte Main Bridge and everyone at the hotel is nice. Definitely do the breakfast - it's worth the money.

The breakfast was good and rich. The location of the hotel is good, even it is a little bit out of the city centre. But it takes 20-25 minutes to reach on foot.

Corona regulations have not been applied as I saw in other hotels. It means, everybody can serve for herself/himself and everybody was using the same service equipment (the hotel was offering single-use gloves but most of the guests are not using them. This means, there is no control over it.

Credits to the receptionist, mrs Interberger. The airco in our 3 person bedroom was broken, there was no 3 other person bedroom available and she gave us 2 rooms without any problem.

Cleanliness on the room and reception area. We love it there. Near bus stop and nice view to the winery. We can see it in front of the hotel.

Nothing. We love everything there.

Perfect location, friendly helpful staff

Was quite expensive for what it was but the wine festival was on so may have been more that weekend

Friendly staff. Comfortable room with plenty of space. Good bus service to/from railway station.

A bit remote from the city centre. Breakfast, while good quality, was a little basic.