The service is superb and all staff utterly charming. The hotel is in a fantastic location, right next to a lovely beach with beautiful swimming. Also, the food is wonderful. We ate in several other places, but none matched our own hotel. The rooms are smart, clean and modern with hairdryers in the bathrooms, air conditioning and a fridge plus electric rings.

My room seemed to be jinxed because the air conditioning system didn't seem to work properly (eventually I got a member of staff to set it permanently at 22 degrees), I had an appalling smell of sewage coming from the drains on two nights for no apparent reason and the bedside lamp plug kept falling out of the socket. However, my son's room above me was perfect. Just hope the hotel staff get to grips with the room I was in for the sake of future guests! The only other thing is that the road between the hotel and the beach is quite busy in August and quite dangerous as there is a bend and it's hard to see traffic coming from the south. However, we did all manage it safely including the waiters going to and fro with trays of food and drink between the hotel and the beachside taverna.

The hotel is located in Ammoudara, about 10 minutes drive/taxi from Agios Nikolaos. if you are looking for a relaxing vacation, this is your place. The sea side is literally in front of the hotel, a couple of good restaurants and a mini market complete the setting, other than that there is road and you will need a car to get anywhere else. The hotel is relatively small, a good point if you are not into big crowded hotels. One of the key pluses of this hotel, however, is the staff. We felt at home, everyone from the reception to waiters and cleaning services was friendly. The staff works really hard, often with very long shifts, but you can feel the passion and commitment, bravo! The pool, while small, was well kept but please pay attention to non hotel guests coming to the pool (happened only once but these guests were quite not respectful)

Please fix the Wi-Fi, it didn’t work most of the time. The breakfast is ok but somewhat limited and tends to be repetitive especially for longer stays. Suggestion: Coffees such as cappuccino should not be charged extra during breakfast for hotels in the 4* category.

The room was clean and comfortable with a nice view of the water. Beach was right across the road. Service and staff were excellent. A very nice hotel, enjoyed our stay.

You have to rent beach towels 10E / day, that is outrages for a beach resort with pool. I was mislead by booking.com about the in room save, They lead me to believe it was included, it was not!! It is alittle far to walk to town but can be done.

The staff was friendly and welcoming. The room was clean with plenty of space for a quick stay. Just across from the beach, very accessible.

The room seemed new or recently renovated, but whatever of the two is true it didn't appear to have happened with care. There was no attention to decorating the room and it felt as a newly rented apartment. I would suggest they invest into creating a more pleasant environment. The breakfast did not provide too many options.

The friendliest staff and owners , the restaurant across the road has always fresh fish and very good prices , very popular with locals and hotel guests ! Breakfast very good selection with homemade Cretan pies and offers a good selection of other stuff & juices / coffee! Location at night is very quiet which we enjoyed, very short drive to agios nikolaos

Liked every thing about this place

The staff, the access to the beach, the location, the snacks and food.

Although we booked superior double rooms, when we arrived we were placed in rooms for 2/7 nights that were dark and dingy, with a broken shower door and no view. We asked to move and we were given much nicer rooms for 5/7 nights, although these were not together.

Almost everything was excellent. The room was clean and well decorated especially balcony. We had a nice breakfast every day: there was all you need. The sand beach is nearby. By the way that beach is one of the best I’ve seen there. If you want it takes about 5 minutes by bus to get to Agios Nikolaos, the divine city to spend time in the evening! Staff was friendly and helpful. I get bored.

The sea water was always quite cool for me, on other beaches it was warmer. Buses to the city center were always late so passengers waited for them for a long time.

kind people, very professional people, smiling people, room and hostel very clean, sea view, nice swimming pool, good location… very nice place and very good quality for the price! the bedroom is comfortable!

the restaurant & bar is little bit expensive and not amazing… but very kind people!

Pleasant resort hotel across a manageable road from its own beach. Rooms were clean and comfortable; staff was friendly and informative.

I missed the customary feta cheese at breakfast, but nothing else was lacking.

Was very good located, nice and clean rooms, breakfast and food at the restaurant was also very good.

Nothing