Hotel Panorama is ideally located hotel in the middle of Heviz spa. Hotel is therefore ideally located for hiking, walking and spa lake visiting. Rooms are very nice and hotel is completely renovated and has the most beautiful view over the city of Heviz where most nice photos of Heviz were taken. As an expert for Heviz (I have visited almost all hotels there and more than 100 times in Heviz) I will recommend this hotel for guests who use spa lake Heviz. I highly recommend an evening walking through the old town and around the Lake Heviz. Hotel also have a nice bar where they serve different local wines and food. Hotel is usually the cheapest 4**** stars hotel in Heviz, because have no spa compared to Carbona, Ensana and other hotels (but have a sauna etc).

Breakfast and dinner could be much better. Some 4 stars hotels in Heviz have much better variety of food compared to Panorama hotel (I have best experiences with Carbona). I suggest to include more different breads and healthier food with low number of calories. The hotel should have a wider selection of cheeses and fruits, including more yogurts. I highly recommend hotel's manager to check my recommendations and improve this part.

Friendly staff, a comfortable room on the 13th floor with a beautiful view from the balcony, delicious breakfasts and dinners. Pets are allowed in the hotel.

There were not enough parking spaces, so we had to park quite far from the hotel. Many russians in the Hotel and in the city, it can be stressful for Ukrainians.

The hotel is in perfect location very close to the Heviz thermal lake, the room was beautiful, clean, comfortable. The spa area (saunas) were new and clean and lucky for us quite empty ;) . The hotel restaurant and lobby are beautiful and look luxurious. Our stay was for a great price considering the comfort of the stay. The food was very tasty and quite a variety, especially for someone who prefers meat (for a vegetarian not so much). I appreciate that for dinner there was always some kind of cold fruit soup - a traditional Hungarian dessert. And the pancake machine which makes fresh little pancakes! That was awesome.

The food was delicious, but for dinner there was not many vegetarian options - there were always about 4 different main dishes with meat (like meat in a sauce) but no such options without meat. If I wanted a warm meal, I had to combine one side dish with another side dish e.g. fried potatoes with rice. Only one evening there was fried cauliflower, which was delicious. Otherwise not so much choice of actual warm meals, maybe some sweet dishes or salads. And the coffee for breakfast. It was truly terrible :D Considering how all the other aspects of our stay felt luxurious, the coffee tasted really bad. And some of the staff (in the spa) did not speak English almost at all, which was a bit of a complication.

Hotel is close to everything you need.

Breakfast is OK, but it’s not as good as it should be for 4 star hotel. Dinner should me much better ( ex. fries with schnitzel was cold and dry at 8 p.m. and the dinner is served until 9 p.m.). Elevator is very slow, personnel doesn’t speak english, soap in the bathroom is used by other/previous guests also. Pet fee is too high, garage is extra charged, it is small and it’s not even in the hotel. Overall, hotel is OK, but in reality this is not a 4 star hotel, not even close.

The staff was really helpful. We got a great welcome at the reception. The room was pretty modern, and quite enough size. We have arrived with dog, and there was no problem about it. My husband had a great experience about the Spa area, better to know, there is no pool. There were wide range of food at the breakfast and the dinner time (half board) for vegetarian, vegan guests like us.

There is problem with the air condition system, it was bit noise, which is known among the Staff. The reason is the whole system connected to each other and once somebody is using the AC on that line where you are there is a bubbling voice at your one.

The food was fantastic, lots of varieties and super tasty, this is the highlight of the stay, the sauna and steam room was very good too, hotel offers 10%discount for the entrance ticket to the Heviz thermal bath.

The room is not clean, floor is quite dirty, the towels will not be changed, you need to ask explicitly. No proper cups in the room, no water kettle. The lift is quite old and normally only one is in service but we walk up and down anyways so it's not an issue.

Arrived late evening and missed dinner, the staff prepared a mixed cold plate to take with us in the room. That was an amazing gesture! Room was not so huge but enough for two persons (stayed with my son and we separated beds) with still some space for our luggage on the floor.

Apparently there is no parking available, I was told to park on the street. It happened to be Easter holidays so parking was for free but not on the last day.

Awesome hospitality team! The restaurant served perfect breakfasts and dinners. The bar service was tremendously kind, available and sympathetic.

We asked for the room to be cleaned twice. Unfortunately the cleaning team didn't change the shower towels on our third day.

Clean. Nice rooms. Nice view, close to the Heviz Lake, good food.

Very uncomfortable, huge pillows - woke up with a massive neck hurt. Most of the staff didn’t speak English very well or at all. Only two elevators for a 13 floor building - long wait.

All was very satisfactory. Good value for money and well located for the main attractions.

Bedroom could have done with a slightly deeper clean but it wasn't too bad.