Very good selection and quality food, nice spa Outstandingly polite and nice staff Just the right temperature of the water in the spa, not too cold not too hot Nice location, close to the town's center but still in the middle of a green area Balaton is close if you want to go there as well

Maybe it was just me but the bed was not perfect, I woke up with some lower back pain

Very good overall. Lovely to spend so much time in the water, just lazing around. Breakfast and dinner were the stand out features of our trip - absolutely incredible quality and variety. Live music in the evenings a welcome bonus.

There were too many kids splashing around in the pools that were not effectively managed by hotel staff. The hotel needs to make its mind up whether it is a quiet relaxing spa (mainly aimed at the older age bracket) or a resort hotel (aimed at families). If it's trying to be both then it needs to apply its own rules about conduct in the pool and spa areas to the way children behave.

Beautiful hotel with great, very clean pools, including a thermal one and a nice sauna area. The breakfast and dinner were very good buffets, with great selection. The staff was really nice and attentive. There are plenty of sunbeds and places to relax. It is an easy, 5-10 minute walk to the Lake. We also had a massage in the hotel, which was very good. Our room was right above the entrance and parking, so the view wasn't great, but despite this, the room was quiet and overall comfortable. The pillow selection was appreciated.

The WIFI didn't really work during our stay. In all the outdoors terrace areas and around the pool, people were smoking. It really decreased our enjoyment of the meals and drinks from the bar that we had to deal with constant second-hand smoke. Even the tiny non-smoking area of the terrace is right next to the area where the kitchen staff takes their smoking break, so it defeats the purpose. The alternative is to only eat or drink inside, but in the gorgeous, summer weather, it is really a pity to have to choose to be indoors to get away from the second-hand smoke. The sauna area had no ice machine or a cold drink dispenser / and the indoor part had some bad smells. The room had an electric kettle and some tea, but at least some instant coffee would be appreciated.

It was in the perfect spot of the town , very quiet . The receptionists and waitresses were polite.

90’s design in the bar area. out of date interior design. they should update at least the lamps and curtains of the common areas . I wouldn’t allow children to stay int he hotel. it just doesn’t fit the atmosphere.

The whole hotel - great staff, great food, great pools and service - we know many hotels in HU but the Lotus Hotel is simply fantastic. We will be happy to come back here. Thanks for the lovely stay.

Everything was OK.

Exceeded our expectations. The buffet breakfast and dinner were both really tasty with a wide range of food. The spa is good. The thermal lake is a short 10 minutes walk away, but one can get the same water in the hotel's spa. Really enjoyed the sauna and the pools. The staff were cheerful and friendly.

Overall I like everything about the Lotus Therme. That‘s why my Family and i are driving there already for years to spend our vacation there.

The Staff from the Beauty section is a bit ruff.

selection of food, spa, massage - excellent service

nothing

superb breakfast and dinner. very professional team for beauty and massage treatments. comfortable bed. friendly staff. 👌🏻

the bathroom is quite old and could be improved (curtain, shower) other than that everything was perfect.

The property has a nice variety of amenities. The pools and saunas are clean, it’s not to crowded and the staff is forthcoming.

It’s beginning to show its age. It could use a ‘little paint’.