Staff were great. Had a 3 night stay and they allowed me to leave after just 1 night with the 2 nights being refunded as I wanted to leave Ubud. Very nice of them to allow this as they did not have too. Breakfast was very nice. The resturant across the street from the hotel was very nice too.

Nothing wrong with this property although it was a little dark and damp with the way the property is set up. I had stayed in Ubud the previous 3 nights before arriving here - I just had too much of Ubud. Very dirty area and wanted to try a different part of Bali on my 9 night trip.

The Jungle rooms are definitely way better than garden so splurge if you can. We LOVED the pool area and it was never crowded so we were able to get great seats for sunset every evening. The property was super walkable to all sorts of things like Monkey Forest, fancy restaurants and affordable warungs with really high ratings. The staff were phenomenal and honestly their Japanese Mori was the best meal of our lives - do yourself a favor and book in!! We had the place to ourselves and honestly it was amazing. The cleaning services in the room and turn down were great. We found the staff super friendly and the food at the pool side was amazing and reasonably priced. Great spa and massages which we loved. We would go back for sure! They had the best gym we visited across 7 places across Bali - small and sometimes crowded but well stocked and had AC. The pool was the perfect temperature.

The pillows weren't very comfortable sadly and gave us neck aches. We had read great reviews about the breakfast but we HATED it and nearly didn't order it some of the mornings even though it was free. That said, the restaurant at the pool and Mori were to die for so that was strange. We spent 4 nights there so we had four mornings to try but couldn't get on board.

Stunning property in the forest. Rooms and service were immaculate! The breakfast was delicious.

It’s a shame kids are welcome, relaxing by such a beautiful infinity pool with children splashing, screaming and coughing wasn’t what would be expected from a luxury boutique hotel. But everything else was perfect!

Excellent staff, very welcoming and efficient prior to and throughout the stay. Wonderful room, spacious seating area and bathroom. Very comfortable bed, pillows and linen, plenty of wardrobe space. Very clean and quiet. Great breakfast options. Swimming pool good with comfortable lounges and cafe attached. Complimentary activities arranged by the hotel were great such as sound meditation, cooking and Jammu making class.

No/limited fans in the outdoor roof space, made yoga very hot as well as breakfast on the days it was very humid.

Nice location away from the busiest street but still in the centre of everything you want to see in Ubud. Amazing breakfast and pool area, great room - highly recommend getting a forest suite for a completely not overlooked room with a view on the forest. The staff were all lovely.

The staff were so lovely but need to be firmer with guests and enforcing the no smoking at the pool rule. It was unpleasant breathing in other peoples cigarette and cigar smoke when relaxing by the pool and having to move to avoid it.

Everything was perfect, the room and its amazing decor, the pool with a fantastic view, the super tasty food, and above all the staff - all of them on a mission to make your stay unforgettable. The hotel is also in a perfect position to discover the city, yet very quiet.

Nothing - if I could give 15 out of 10, I would.

The most beautiful and modern hotel in Ubud central! I heard that the hotel has no insect at all and it was 100% agree with it. The decoration of the room was really modern classic and traditional Bali style. The Sofa, bath towels and bedding were super clean. Also, the location of the hotel was the perfect! You can walk to Ubud central or Monkey forest and other restaurants. I had attended Yoga class in the morning, the teacher was professional and she was friendly. I highly recommend you to stay at Bisma Eight hotel.

The hotel’s receptionist female who was unfriendly. When I checked out and checked in, she was really unprofessional. Food and beverage need service training.

Breakfast was delicious, rooms comfortable and the staff very friendly. Especially the fried banana was amazing! Pool was also nice, walking distance to everywhere, good drinks, calm. Another highlight was the spa, which provided a great service and amazing massages. Can recommend!

The dinner food left us a little underwhelmed - far from bad, but could be better. The main problem we encountered was that our room had a door leading to another room, which was a problem when people checked in there, they woke us up despite not being particularly loud. The hotel staff took our complaint to heart and kindly moved us to another room.

The staff is very friendly and helpful. The breakfast is tasty and fulfilling. I like that they offer interesting and fun activities for free and that they paid attention to our special occasion. The hot tub is a highlight is our stay and the view from our suite is breathtaking. I was also impressed by the view from the pool.

The extra buffet is not appealing. Juice and fruit options are very limited. No butter, jam or such things. It would have been better if we knew in advance the schedule of activities and when they would be held, so we can plan accordingly. Unfortunately I have to give a negative point for cleanliness, due to some hair we found in the hot tub.

We absolutely loved (almost) everything! The staff is incredibly kind and welcoming, making us feel right at home. The hotel has a stunning and relaxing atmosphere, ideal for disconnecting and unwinding. The pool area is delightful, offering a serene space to relax, and the hotel's location is perfect—situated on a quieter street with minimal traffic, allowing us to easily explore the area on foot. The hotel also went above and beyond to make our honeymoon special, with beautiful surprises waiting for us in the room and a lovely upgrade. Additionally, they offer couple activities each day, such as morning yoga sessions.The breakfast is excellent! It truly was a memorable experience, and we’re so grateful for the thoughtful touches and exceptional service!

The bed was a bit too soft for our preference, and the external agency they use for the Mount Batur sunrise trek did not meet our expectations. It was quite expensive and the service quality was lacking. We recommend finding an agency on your own and negotiating the price for a better experience.