I have to say that of all the places I have stayed I have never come across somewhere where the staff were so kind and accommodating. I arrived at 9pm just as the kitchen closed and the receptionist immediately got a waiter to see if the kitchen could hold on to cook me something as he knew I had travelled a distance. The waiter then had food and a glass of wine ready for me by the time I finished checking in and left up my bags. The woman over breakfast was so attentive and helpful to me and others. It was actually just lovely to see the genuineness of it all. The room was really comfortable and nicely decorated. The atmosphere in general was just so cosy. It was a pity I hadn’t more time there to properly enjoy it.

Parking during the day might be an issue but wasn’t for me due to arriving and leaving outside of paid parking times.

Was extremely impressed I booked this late in the day and had little expectation just needed a bath & somewhere to sleep for the night with an early start for a race in UL. From the moment I landed I fell in love. The decor the intimacy, the staff were unbelievable. The man at reception ( apologies no name ) couldn’t have been more helpful friendly but not over kill, v genuine . I got food service to my room & Tea . The room was amazing v comfortable and stylish just the perfect size & the Epsom salt baths were made for me ! ( I had just completed 150k cycle around Clare) I had the soundest sleep ever & the morning man on duty made me a lovely coffee & we’d a great chat before heading off. I was grateful for the private car park as I had 2 bikes in the car.

That I arrived late & had to leave early!

I have done a lot of traveling lately. This was my favorite stay! I want to come back just to stay here again! I didn't get to enjoy the spa, due to scheduling, so I don't know how that aspect was. But the room was so well set up. I felt very comfortable and relaxed. This hotel really goes above and beyond to make you feel that way. The breakfast was not a typical hotel breakfast. It was a delicious chef cooked meal! Served with fresh orange juice and French press coffee! I could not ask for better. Everything was so intricately crafted to make their guests have nice stays.

The room was probably one of the most beautiful and spacious we've ever stayed in. Bed was so comfy-beautiful linens.I felt like I was in a an elegant bedroom in a mansion. The bar and dining area were just gorgeous.

The only negative was that there was not an elevator on our side, although the front desk clerk did carry my bags up for me. It was kind of hard to find -our Google maps took us there but maybe because it was raining, we had a hard time finding it. We finally googled a photo of it and came around the block again and were able to see. I think it kept saying it was on our right but it was actually on the left!

This is a lovely boutique hotel beautifully restored. The rooms are named after Irish writers, which is a nice idea and it's right on the corner of the People's Park for a walk. The room is smallish, but very comfortable and spotless. The room is nicely appointed with robe/slippers & comfortable. Great bathroom. The staff were excellent. Breakfast was in a lovely room, and was fine.

I spent ages looking for the coffee machine but there isn't one; not even a tray with a kettle. A nespresso should be there, really. I did say so on checkout and they said they provide complimentary beverages to the room. There should be a note to this effect & I would have been happy to order. The restaurant was closed as it was a Monday (but there should be some room service hot food, to avoid walking into the city). I was a late arrival and wouldn't do so in the dark. In fairness they emailed in advance to say so, but a 4* hotel is a 4* hotel...

The staff was super friendly and Helpful. They held my bag during my early arrival, made good recommendations to eat and hang out. The amenities were next level great (Room, Grooming products , Bed and linens/Towels ). The spa downstairs was also next level. I love spa`s and I rank this one as one of the best I have had (Decor , quiet , peaceful , great Massage and wellness products). Breakfast . lunch and tea time were great eats (I found just the supper was not at the same level from a price perspective)

Nothing TBH

The location was great - I walked with my luggage from the train station. I had a wonderful dinner (vegetarian) in the dining room and then took a walk down to King John's castle to explore the area. It felt very safe and it was wonderful to walk along the river. I hope to return and highly recommend this small, friendly hotel.

I can't think of anything that I didn't like!

Wonderful hotel. Fabulous period rooms and spa. Nice places to sit and work or read quietly. Wonderful massage therapist Jade and spa receptionist also so lovely. Alessio at reception couldn't have been kinder or more helpful. Liked it so much I stayed an extra day.

The restaurant should be open and have a fuller menu all days of the week.

Very comfortable bed and delicious breakfast. The staff were particularly accommodating, friendly and helpful, especially Alessio at reception and the breakfast staff. I ended up staying unexpectedly, so I didn't get to check out the bar, but it looked lovely from a distance. I was expecting a big old worldly room but I was in a modern compact part of the building which was reflected in the very reasonable price. Bath products supplied were by Voya, one of my favourites. I suggest putting them in large containers for environmental reasons but then because they were in small ones I took them with me and got to use them for days. I hope to visit again.

i think I’d heard so much about the place I was expecting five star luxury. It was luxurious but I just hadn’t realised there’s a modern part. As I said, my stay was last minute and very reasonably priced. If there's a next time, I'm staying in the old part!!!!

The hotel is beautiful and historic. We stayed in one of the period rooms and it was amazing. Staff brought coffee and tea to us in our room on check-in. Seamus went above and beyond providing desserts for us when we struck out getting dinner in town. The breakfast was amazing.

The hotel restaurant was closed the night we stayed due to a Bank Holiday. It would have been nice to know that in advance...we could have made other arrangements.