Wonderful surroundings of the village and landscape. Hotel itself also situated in beautiful and green setting with serene atmosphere. Very warm and friendly young receptionist, also the lobby was newly renovated and pleasant. Kitchen staff was very helpful and nice and the food was great.

There was a rat in my room, that literally jumped at me in the bathroom at night. A frightening experience! The young man, who was on night standby came right after I called and was very nice and helpful. Unfortunately the rat didn't run outside, but under the bed, so I had to switch rooms. Because of all of that, I lost quite a bit of sleep. Those things can happen, but I just expected some kind of reimbursement from the informed hotel managment, like a reduced price or a voucher for next time or anything really. If a rat in your room doesn't call for compensation, what will?

Neve Shalom Hotel is a special experience. The facilities are very basic, but with a lot of charm. The staff is very friendly and helpful. The surrounding is great for short walks, and the breakfast although a bit pricey is a genuine middle eastern experience.

The wifi didn't work in the room, but the staff allowed me to work late in the lobby after hours and left me the key so I could close the lobby when done.

Great location for a travel with a car: comfortable parking and easy access to major cities. Amazing view and good air, fresh food for breakfast and friendly staff.

Very poor internet coverage in the room, both the hotel WiFi and mobile internet. Not a great feature when one needs access every day.

I am doing this against my interests as my daughter and I had the place nearly solo.. But when someone has a sweet place like this, I am obligated to speak (and as I always do, this last 3 years: only truth) and give the people and place their due credit and thanks. Sorry for not following the FILL IN HERE rules.

Really great Shabbat dinner! So many different varieties of food. Breakfast with plenty variations of eggs, Salads and sweet bakery. We really enjoyed the stay. the room is functional - everything you need and a little private Terrace.

Decent rooms. Absolutely beautiful view. I came and left by foot and as the restaurant was closed due to off-season and no group visitors in the hotel I almost went without dinner. But the very sweet host organised an improvised small dinner just for me although there is no other restaurant in the village!

Great location, amazing view, nice room for family spacious with lots of beds. lobby was newly renovated with a beautiful balcony with great view and nice sitting arrangement.

Wi-Fi doesn’t exist.

We arrived at about midnight and the owner/manager stayed up waiting for us. That was very nice. I wish we would have been there longer, it looked like a really neat place.

Very good location- close to the stalactites cave, to Jerusalem and forests around. Clean and quiet. Friendly staff. The Accomodation is basic but comfortable.

A bit expensive for a basic level accomodation.

The room was spacious and comfortable, and the location is superb, especially in the Spring.

The WiFi didn't work.