Wa wanted to visit Warner Bros Studio Harry Potter, it was just a 20 min trip so it was great! The trip to London was longer but nothing we couldn’t handle. We haven’t expected much because some reviews weren’t so good but we were nicely surprised. Staff was great, breakfast was very good, dinner as well, enough parking spaces…

We missed some drawers in the room, there was one wardrobe with hangers but no drawers so it was a little bit difficult with four people. We could also use more hooks in the bathroom (there were just two small hooks for four big towels)

i must recommend the staff called MOHAMMED. he is a very great staff, a very good person i observed how he attended to all guest so polite, hardworking, patient, always wanting guest to be happy, because of him i will always use double tree elstree whenever i am in london. when he knew we were the couple having our wedding, he made sure me and my husband were comfortable, is it the free champagne in the room, the roses, all the free complimentary he added to my room he made me very happy i cried tears of joy. he is a great asset for the company

nothing everything was great

The hotel was absolutely fabulous. The staff, especially Jasmine went above and beyond for us! I can’t commend them enough for their dedication to their Employer. The room was ideal for us (3 adults). Shower was also amazing! The towels were replenished every morning on request. The interior of the hotel is up to date. The selection of breakfast was great, we could not fault the food quality or selection. We would absolutely stay here again without a shadow of a doubt. The property was slightly out of Borehamwood, 15-20 minute walk but the hotel were always very happy to have a taxi organised for us.

The price of the breakfast was on the higher scale of things (£17.50) which we found a little overpriced however, the selection and quality of the food was up to par. There was also a spin the wheel at reception with the chance to win a gift/discount/ free drink etc however we were informed that this was for Hilton Honour Top Tier guests only which was slightly disappointing. It would be great to have this for everyone to take part. It would be a great addition for guests.

Modern and renovated rooms and main lobby. Friendly and helpful reception desk. They helped me twice during my stay. Good selection of tea available in the room. Close to Luton Airport by car. Available parking if you have a car.

Not the best design of bathroom - mirror located very far from sink edge and too tiny basin tap for such a big sink. The area between the main lobby and the rooms - needs renovation. When you have a car then its easy to get to the hotel, when you dont then there is a problem - a 15 mins walk from the nearest available bus stop.

💚 The room was in a good size 💚 The mattress was very comfortable (I have extreme disc problem and always worried about the bed as I prefer firm one which in this stay it was one of the best) 💚 The toilet and shower was very clean 💚 Happy to change the room straight away for us by the receptionist following my little baby found a tablet and put it on her mouth. She probably found it from the most hidden place however the staff was very helpful changing our room. 💚 Very kind birthday surprise cake slide for our little one in the morning at our breakfast table and at night when we returned to our room. 💚 All the staff were very kind and hospitable

🖋️The toilet didn’t had any fan, so improving ventilation or having sprays and scents can be helpful. 🖋️Maybe extra check when hoovering the room specifically if the guest has a baby who might crawl on the floor.

Spacious and modern entrance and restaurant area. Clean and well ventilated. Nice room, comfy bed,tasty biscuit. Nice Christmas decor and photos linked to Elstree studios. Parking directly outside. Near studios for Strictly. Good breakfast.

Noise of traffic but we knew that when we booked. No fridge in room but hadn’t checked, poor lighting for doing make up, poor water pressure but probably a green measure which I applaud.

During my stay, I was thoroughly impressed by the exceptional and warm hospitality demonstrated by the staff, particularly Mohammed Najim and Mary. They went out of their way to ensure that my stay was comfortable and enjoyable, leaving me with a lasting and positive impression. Their outstanding service is the primary reason why I would eagerly return to this property and highly recommend it to others.

Overall, my experience at the property was great, but I must admit that I was a bit disappointed that there was a fee for the car park. It would have been nice if it was included in the booking price. However, despite this small inconvenience, I still think the property is worth staying at and would recommend it to others.

The bed was comfortable, the breakfast was good. The welcome cookies and the provision of tea etc was very good. House keeping is very good too Complimentary coffee when leaving Excellent customer service at the reception

The bathroom needs to be updated. Maintenance should be up scaled too. No drinking water in the room. Shower closet was too small. Room service food finished at 9pm . Only a few dishes was remaining.

The staff were very helpful, especially the lovely black lady at reception who worked there Christmas eve, Christmas day and Boxing day. She was exceptional, polite and professional and answered our questions with clarity.

Didn't like the fact that the swimming pool, jacuzzi and sauna had been removed, as this is one of the features that used to attract us to the hotel.

It's a beautiful hotel. The staff were very friendly. I was put into the wrong room initially. However, was compensated with two free drinks. I did think my bags would be moved for me however I had to get them from the wrong room and move them to the right one. It was not an easy task as I had quite a few due to getting married the next day. Aside from that, everyone was very friendly and welcoming.

I expected the room to be much bigger. Its quite misleading on the website. Between the bed and the TV there wasn't much space. I was hoping for ample space due to prep I needed to do for the wedding. The room was quite dark and as i was on the ground floor I couldn't really open my curtain. I did at first but then saw two men walk past so had to keep them closed most the time. Even with all the lights on it was quite dark