Rooms were cozy and clean. Water park was amazing. My daughter is 8 and we had a great time. Lifeguards we’re attentive. I loved that the room key was incorporated into your wristband. Made it so simple to carry less items when in the park. Checkin time was busy but it didn’t take long as the desk was fully opened with every station having someone checking everyone in. Parking wasn’t a hassle at all. We will definitely be back.

Asked for a pool view, I will not do that again. It’s so loud and the water park lights are on 24/7. The room didn’t not have curtains, only dark blinds so it was hard to sleep. Walls are paper thin too. The people next to us had a baby and we woke up every two hours to the sound of the crying child. Also, the AC unit was LOUD. Very prominent buzzing sound. The arcade wasn’t worth the money you spent.

Great place for kids! Toddler/baby water park is contained and covered from the sun. Perfect for kids to spend all day playing the water without needing to worry about sunburn. Property is easy to find and plenty of parking. Rooms are big! Great place for the littles who love water. They do shows/music on certain days. We were there for a few days so we got to jam out to the DJ playing by the pool. Another day we watched a performance with fire spinners, doing the dance and traditions. from the Pacific islands (think Dwayne Johnson or Disneys film Moana). Three pools are located on the property. One is a smaller outdoor pool towards the front behind the main reception building (this is surrounded by rooms) This more meant for adults. The second pool is the kids/toddler pool which is covered from the sun and that is located in the center of the resort. This pool has the kids water park and slides to enjoy. Rooms/restaurants/arcades/bars next to this pool. Third pool area is the big water park you can see from the interstate. Not shaded or covered and that is located towards the rear. No rooms or other buildings enclose it. Breakfast buffet is worth it. Plenty of options and plenty of servings available. They do have a MASSIVE self help laundry room located near the center pool as well. Staff was very friendly and accommodating. They do open the kids pool and water park later than the first pool. I did see them cleaning after the pools close and before they open. Also, observed the staff taking water readings Prior to opening the pools. Starbucks is Onsite and if you're like me and rather have Dunkin. Dunkin is literally located next door to the resort. Quick, easy, safe 5min walk. I have stayed at plenty of hotels/resorts near and on the I Drive area. This place is definitely in my top choice to stay if you have kids!! Everything you really need is located on premise and everything else is a quick walk or drive.

Because it is a family resort, they should have standard quiet hours. When I was there the DJ stopped playing music at the kids pool at 930pm. That wasn't a big issue but because it's all enclosed with a floating metal roof the music/sound echoes everywhere. This is a bigger issue if you have a poolside room facing the kid/baby pool area (like i did, luckily my little can basically sleep through anything). Probably should set all loud activities to stop at 9pm.

Alot! Location, Value, and Amenities.

Complete check-in process: Extremely unnecessarily long, without enough employees to Accommodate patrons. Even when not checking in , it was also exhausting to have to wait an extensive amount of time just to receive wristbands to attend the Waterpark. Unupdated Rooms. I also would have definitely appreciated a little more attention to detail in the housekeeping department.

The rooms are fantastic the grounds are kept immaculate.

I didn't really like the breakfast it's on the greasy side and it's all heat and serve items it would be so much better if you paid attention to less greasy options and have someone actually cook your food. Not just heat and serve.

it’s very safe and kid friendly. the staff respects privacy as well.

the roaches in the rooms

I love the fact that I have a 1 year old and a 10 year old and they can both enjoy the water park and experience. My 10 year old can swim and play ALL DAY and when the baby gets tired I can go to the room and attend to him without ruining my 10 yr’s old fun. We love CoCo key. They added some entertainment ( Dj, foam party, luau party) which made it even better. Everything is in walking distance so you don’t have to drive anywhere. They have good food, great milk shanks and ice cream, an arcade, entertainment, bar, and secure parking. The night walks are great with all of the lights and action going on the kids love our night walks on the strip. Don’t forget to stop at the candy store next door and the world largest McDonald’s down the street. The service is always really efficient and professional. The rooms are pretty clean and the buffet breakfast is a good deal. Kids under 10 eat free with an adult paid breakfast. I love that your room key is on the wrist band. This is our 4th visit and we will be back.

Some of the water slides were broken and the rooms need to be upgraded for the price to stay. I rented a Habana for the day and there were so many ants it was Hard to eat or leave your drinks and food while you swam. They need spray the habana area for bugs ( flies and ants). The wrist bands that open your room door and the gate should be connected to your room Account so you can buy drinks and food without having to deal with cash or carrying your debit card with you while at the water park.

My stay was amazing the workers were nice pleasant and very helpful. The pools were very nice and fun especially for my son he could not stop going up those slides. After we went in the arcade it was nice clean and lots of fun. The room we stayed in was lovely. I enjoyed myself no complaints five star hotel. Oh almost forgot the best part for me the food was scrumptious included breakfast in our stay and I was never disappointed. Thanks to all the staff who helped in making my stay comfortable and awesome.

I didn't like that my trip came to a end so quickly those five days passed by so fast I guess the saying is true when your having a blast time Flys. No complaints awesome trip lovely hotel pleasant staff.

Everything

The location is the bad part there's a club at cross the street and when the club finished and everyone get out they stated to put loud music all until 4am but besides of that issue the hotel is very good 👍

The waterpark was great and the hotel layout was very big. Everything was recently renovated and clean. The staff and valet car gentlemen were very friendly.

The waterpark hours were short (11AM to 6 PM). The breakfast was about $15 per person; a little spendy bring a typical buffet that is normally included in hotel breakfast.

The commodity of the rooms. Rooms out of the pool area where very peaceful. Housekeeping every day. Good breakfast, the water park was excellent. Pool was clean. Great location, free transportation for the universal Orlando parks. The kids are always entertained! For me was a plus !! My family loved it and we will come back ! The day that we didn’t have anything planned to do, we stayed at the coco key water park and have a super fun day!

2-3 employees are not that friendly, seem to doesn’t care about the reviews of the people and how they can make feel the guests. People who are not guests can have access to the water park and at least the Saturday was extremely crowded.