it was closer to everything from the trains, trams, and buses station. Also, a lot of restaurants close by everything was walking distance.

the bathroom is not well kept and safe deposit box is very old and very small. the tiles inside the shower needs to be scrubbed.

The room was comfortable with a comfortable bed, nice linens and towels. It is near the train station and airport tram, T2, the bath was clean and the shower relaxing. The continental breakfast was good and a good value. There’s AC in the room which, a big plus!

Minor things: it needs towel hooks int the bath, the entry gate of the street slams closed which woke me a couple of times (jet lag did not help, either)

The location was very good, 10min walk to the duomo and with the train station near by as well. Very comfy room, hot shower with good water pressure. Good wi-fi. We didn't have the opportunity to have the breakfast in the room because we left early but it had a small table and a couch as well. Also they had extra blankets which was very much appreciated, the room as not cold at all but I like the extra blanket :) Very intuitive check-in as well!

Location is really good near the tram station and close to city center. The AC was working and this was important as ouside there where 37 degree. The bed was comfortable and the water at the shower was perfect. It was a good value for the money.

The bathroom was really small and in need of renovation. The owner is kind of hard to talk to at the phone. She tried to redraw my cancellation money 6 days before my cancellation policy started. Later she asked me to pay the whole amount (for 5 nights) in advance (a week in advance) to have the self checkin codes. In the end after discussions with her and the booking office, I've paid only the cancellation policy money in advance, got the codes (but only because booking staff talked to her) the day prior to my arriving and paid the rest at the hotel. This part was really horrible, giving me panic attacks.

Location is very close to train station. Fareed who maintain the services was cooperative. Great if you like sold style rooms There are numerous options of restaurants and shops around the place Very very clean and modernized bathroom

Almost nothing. They have tricky left there but with use and good instructions from the staff it was easy to deal with

The location is close to the Firenze station and close to the center. The room was warm, nice and clean and we had private bathroom with hot water at every hour we neded. The personal is very kind. The communication was very good, the staff waited for us and when we lived, we could live there our luggage for free couple of hours. Our rezervation didn't include breakfast but close to the location are many restaurant, fast food ( Mc Donald's) and cafes.

Fantastic location right around the corner from the Santa Maria Novella train station. Very clean, very friendly staff, easy in/out entry/exit to building. Building also has elevator if you’re luggage is heavy. Staff is available during the day at location and available via phone in evening.

No refrigerator in room. There is a community microwave & but really needs a community refrigerator also.

Right next to the Termini station and not too far from Mercato Centrale - it was easy to get to places. Air conditioning was good (essential in summer!). Room was spacious.

The lift is very small, but at least there’s a lift so we are thankful. The water in the shower drains very slowly.

Breakfast was decent and brought to your room. Farid was very cordial and polite ensuring we were okay throughout the stay. The room was spacious and cleaned daily.

There was a sewage smell daily between 1pm-10pm in the bathroom as well as the elevator.

Self check in was a great option for us arriving late, staff communicated well via booking.com and gave clear instructions. We loved the location and it was easy to get around. Air con was a bonus too!

Bathroom was pretty small and overall a little outdated. However, we were barely in the accommodation and there were no problems.