The location is great - beside the train station and a short (<10 min) walk from all of the tourist attractions. It’s spotlessly clean and the shower was powerful and hot. The staff were extremely friendly and helpful with any queries and the breakfast, even though it wasn’t included in the price we chose, was great.

The twin room that we booked was actually a double room with a camp bed added so it made the space in the room a bit tight. The tiled floors meant that there was a lot of internal noise when people were coming and going early in the morning and the cleaning staff were at work.

Everything was excellent from beginning to end. I traveled with my mother. The room was very comfortable, everything clean and cozy. Cristiano was very attentive with both of us, taking care of everything we need. The breakfast was one of the best in my life. It was very complete: different kind of croissants, all of them very delicious, bread, every kind of fruit, yogurt, etc. Coffee, omelette and other kind of fruits are served by waitress. Everything was very very tasty. The location is great, a few minutes away from the train station and walking distance to the main attractions. WiFi was very fast, I needed it for work. I could also work in the dining room where the connection is even faster.

The staff was amazing. The breakfast was spectacular: it was a massive spread daily. The room was clean. The hotel was near the main sights. Would highly recommend this place.

There was some construction going on in the building/ near the building. They started a bit earlier in the day than we'd be up. And there was some street noise in the morning as well. We brought earplugs with us, so we slept without any problems after using them.

Everything was perfect. The room was perfect- clean, lovely large modern bathroom, even had a view over the bell tower and cathedral. Location was perfect- 2 minutes walk from the railway station and only 10 minutes walk to the historical heart of this city. The best thing though, was the wonderful staff. Cristiano went above and beyond to make sure our stay was fantastic. The breakfast was truly exceptional. I could not recommend this hotel more highly.

Nothing

Great place, very nice and friendly staff, excellent location, close to the train and the beautiful center. Tasty breakfast, brought straight to our table, healthy fresh food, fruits, nuts, dates etc... I'm vegan so I had a lot to eat there. Nice view from the dining room porch, Excellent Italian coffee:) comfortable room, clean, cozy, lots of space, all in all we loved it and appreciate, very recommended !! Thank you for a great experience

Everything was perfect

Everything was perfect. Staff was really kind and helpful. I checked in 5 minutes after I booked the hotel, they gave me a lot of tips for the city, really good service at breakfast, checking out in the middle of the night was no problem and they called a taxi for me. And the shower was amazing! This hotel was above expectations and very nice, next time I visit Firenze I’ll definitely stay here again and hopefully longer! Grazie mile!!!

it was wonderfully quiet even though it was so close to the train station. the rooms were so lovely! the rainfall shower was a crowd favorite and the views were so pretty. The breakfast was phenomenal! and our very favorite part was how kind all the staff were. They made an already wonderful stay absolutely perfect.

nothing!

The location is easy for the train station, airport shuttle, and all the Florence sites. Breakfast was adequate and able to be enjoyed on a patio. Cristiano was an absolute delight. He walked us to the airport shuttle to help with bags and ensure we figured out the system. He then refused our offer to tip for his exceptional service. He went above and beyond to make our stay comfortable.

It is nothing extravagant, but a great value for the cost and 3 star hotel rating.

Perfect location for Florence. Everything is close by. Train station is only 5 minutes away. All major attractions are at Walking distance. Hotel and room was very clean. Staff is extremely friendly and helpful. Christiano was extremely nice and helpful. We will definitely go back to this hotel if we come back to Florence. breakfast was adequate as well.

They need to improve the quality of shampoo and add conditioner to it as well.

The attention to detail was very unexpectedly good and surprising. I have been to different hotels around Italy and this hotel was so far the best. Recently remodeled, the stuff was all way around very helpful. Breakfast was the best. Variety and care. Thank you

the elevator was scary to me-too old fashion.