Perfect location, reasonably priced, friendly, helpful staff, very clean! Loved it!

It was a little tricky to find the location for check-in without mobile phone data (not always available for international travelers) - not the hotel’s fault at all, but the building sign doesn’t stand out, the lobby is on second floor, and the google map screenshot I had saved seemed unclear. Just would advise future visitors to write down or print everything they need to know in advance! Once there, the staff gave excellent instructions on how to get to the room.

Location was excellent, right next to the train station. Lift available for heavy suitcases. Staff working there was extremely friendly and helpful, when we encountered an issue they amended it immediately. Though there is no staff on site they are easily reachable through WhatsApp. Room was very comfortable with a nice bathroom. Can store luggage until 830pm.

Only improvement is having some cutlery and basic kitchenette facilities, such as microwave.

Super informative and friendly check-in process & a very clean room with everything we needed for a short stay in Florence, especially its proximity to the train station. The building and room is entered using codes provided by the hotel, which was very convenient. The air-conditioning was a welcome feature in hot mid-June Italian heat!

The bathroom door in our room (no 20) dragged along the tiles when closing making a deep vibrating noise, perhaps the door was swollen from the hotter weather, hopefully it didn’t disturb a lower level occupant! The courtyard view is nothing special, so definitely a room to use as a base only to explore the more beautiful city sights! The shower is on the smaller side, but pressure & amenities are good!

I stayed two nights alone. I had sent a message in advance asking to leave my luggage before check-in. When I went to drop off my luggage, even though it was a little early, my room was ready and I was able to get in. Since my English is not very good, the front desk person was very polite and helpful, speaking in slow English. The double bed was very spacious and I was able to sleep very well. There was also a small refrigerator and a kettle, which made for a comfortable stay. The room was very well cleaned. They were very helpful and were willing to keep our luggage after check-out.

I was surprised that the elevator was very old, but I think it was a valuable experience for me because I usually do not have a chance to ride it in Japan.

We really appreciated the warm welcome and kindness of the hostess and the directions she gave us :) Everything was really clear! The hotel is in a great location. You are in the Florence historic center, 2 minutes from the Duomo. And 5 minutes from all the other main attractions of Florence. Plus, you are next to the tram station and train station which is very practical when you arrive from the airport! It's very close to nice restaurants and cafes. The room was really clean, there was coffee and tea at our disposal. Everything was great!

A little bit of noise in the morning due to construction work being done, but nothing serious.

It was a real traditional style building, but was quiet (we were at the courtyard side), it had a lift and had air con. Th room had lovely high ceiling and window shutters so was cool and airy. The bed was so comfortable and the whole room and ensuite was so clean. I loved it. The staff were amazing, and communicate any little detail through what’s app at your convenience. I also like that it’s a code and not keys.

Nothing- it was great.

The location is amazing, very close to everything, everything was clean and nice and the access to our room was easy.

We got separated beds, super uncomfortable for a couple. No one asked us if it's OK with us

Room was very nice, lots of plugs, bed was big and comfortable. Very clean, Location is convenient for the train station, the Central Market, and many top sights to see. The balcony for the room is nice, it doesn't overlook anything interesting but it's nice to open it and get some fresh air.

It's a little too close to everything. Lots of people coming and going to the train station and beggars.

Clean, great service, restaurants and stores in front of hotel. It is very private and has an elevator so it is easy to get your luggage up to your room. A beautiful place with a lobby that looks like heaven. It is less than a 3 min. walk from the central train station.

 I wish they had a thicker mattress, the one they had was a bit thin for me thin, and wasn’t the best for my back. Other than that everything was PERFECT!

Nice and clean! Clear instructions to get to the room and it was keyless, just codes! The check-in receptionist was VERY NICE and welcoming. This property is a “sister property” in which you check in with the main property, 1 min walk from affittacamere Alba.

There was air conditioning but the room did not reach a cold temperature. It was continuously working and some air flow but was just not the best.