WHEN WE CHECKED OUT ON 19TH NOVEMBER (SINCE WE PLANNED TO CHECK AGAIN ON 21ST NOVEMBER 2022), THEY WERE GOOD ENOUGH TO KEEP ONE OF LUGGAGE WITH THEM SAFELY FOR 3 DAYS WITHOUT CHARGING ANYTHING EXTRA.

FOR SOME STRANGE AND SURPRISING REASONS, THE LADY AT THE RECEPTION COUNTER, WANTED TO KEEP OUR PASSPORTS WITH HER FOR 10 MINUTES AND USED TO BE QUITE UPSET, IF WE INSISTED ON STAYING THERE AT THE RECEPTION AND WAIT FOR THE PASSPORT. THIS HAPPENED BOTH THE TIMES IE WHEN WE CHECKED IN FOR THE FIRST TIME ON 17TH NOVEMBER AND SECOND TIME, WHEN WE RETURNED BACK AND ONCE AGAIN CHECKED IN 21ST NOVEMBER 2022. THIS SOMEHOW, MADE US LITTLE UNCOMFORTABLE, SINCE WE HAD NOT COME ACROSS SUCH SITUATION IN LAST 10 YEARS OF INTERNATIONAL TRAVEL.

The location was excellent, very close to the central train and bus station, but on a quiet side road. Shopping district was easily accessible by foot. The old town was a bit of a hike, but is also accessible by public transport. The staff was very welcoming and accommodating. The simple buffet breakfast was well prepared with plenty of food available. The breakfast room overlooks a beautiful small garden, a real bonus in a crowded city like Milan. The room was well appointed and clean with a really large shower that had excellent water pressure.

The bed was a little firm for my tastes and the price is a little more than I would normally pay for a quick overnight stay. Granted, Milan hotel prices are a bit higher than other areas.

Everything! We had taken the wrong train and ended up in Milan (after a last minute connection); instead of our originally planned stop. While searching online; we stumbled upon this hidden gem through Booking. The property staff was very accommodating at not only did they take our last minute reservation but also converted our bed from twins to a Queen. Please make sure to request ahead of time. Our room was on the third floor; room 10. The room was quiet and the facilities were spotless. The private bathroom and shower were very spacious. If you have back problems; this bed will be very helpful at providing back support. The room also has a small balcony with view to their beautiful and well kept garden were you can smell the Jasmine, enjoy their lemon and orange trees, along at the fragrance of their garden roses. . The location was a short walk from the train station. Less than a 10 minute walk. There are restaurants nearby. They recommended a Mediterranean one which was both reasonable, tasty, with great service and good portions. To get to this restaurant you basically turn right (as you face the street from the hotel’s front gate); then right again and left. An Italian seafood Heaven. The property’s breakfast was a feast and more than reasonable for the price! All delicious and fresh! There is a coffee station with a barista. He was very pleasant and the coffee delicious! We highly recommend! Note: We didn’t see an elevator so if you need assistance walking or have knee issues; we suggest calling ahead of booking to see if one of the first floor rooms is available.

This is a reasonably priced, well located hotel. I'm sick of paying massive prices for the illusion of luxury in 4star places so I usually look for pleasant, smaller hotels in good locations. This fits the bill. It was friendly, comfortable and clean. The breakfast was simple but good and the staff were all very helpful. The location is perfect. It is an easy walk to the train station and two metro stops. We walked downtown a couple of times too. There was also a puppy...

No complaints.

The property is perfectly located near the Central Station, it has a lovely garden in the background, friendly staff and a cosy atmosphere. If there is a place I would love to go back to, this is it. It is not just a hotel, it is a charming boutique one and people will make sure that you feel like home. The breakfast was varied, fresh and delicious. A smiling lady will always ask you what kind of coffee you want and the lovely lady from the check-in desk will always help you out and answer your questions. I absolutely loved it!

Amazing location, close to Milan Centrale station, very family oriented with a lovely welcome and service. A little old fashioned, but we enjoyed that aspect with a lovely spot in the garden atrium for breakfast and our room opened out on to a lovely little garden. Very pleasant little green space in the middle of bustling Milan. Quite a treasure and would recommend. We only stayed one night, but it was quiet and perfect for our ongoing journey from Milan Centrale.

Nothing, it is a little dated, but so clean and amazing location.

The room was clean and the location of the hotel ( near Milan Central station) italso the staff was very kind and polite.

Breakfast was poor (only boiled eggs, some prosciutto, bread, butter, jam and some pastries) no vegetables and some fruits that were not very fresh. We left early in the morning for Como and not even the patisseries were open at that time, so we got some food from the train station. So this aspect should be taken into account. It’s cheaper to buy breakfast instead of paying a room with breakfast included.

Nice easy location to train station with a beautiful little oasis back garden 😍 Staff very helpful. Room was spotless with a brand new bathroom.

Bit difficult getting luggage up & down the stairs. No facilities in the room for a cup of tea or glass of wine but staff very helpful in supplying what was needed. Need to be careful going out at night if you are walking around. Unfortunately some undesirables hanging out at the central train station end. Hotel itself very safe and serene 😊

The location is great, very close to the train station and good places to have lunch or dinner. The staff were friendly and very helpful. I had a problem with the safe but the receptionist helped me solve it. The room is small but clean. The bed and shower were ok.

There was no iron in the room, although it was listed in the description. Also poor sound insulation. The man in the next room vomited and we heard everything.

The breakfast was good and was enjoyed on the terrace with a garden view, a good start to the day. The staff was warm-hearted and useful. We had big bags and there is no elevator in the accommodation, so our room was on the first floor. The view was on the street, so not at all surprising. Maybe next time to the second floor and with a view of the garden. Tram 1 and several buses leave near the accommodation, to the center of Milan. Buses to the airport leave from the main trainstation, which is within walking distance with luggage.