I like that the staff Margie and Katherine were both friendly and answered all my questions even before I arrived, during my stay until I left. I felt right at ease. The room was really spacious with a nice big window of a neighborhood view. My room was clean, smelling fresh with white crisp linens. My room smelled good. The bathroom is spacious, too. My room was made up upon my request. This hotel is close to the subway (which is about 5 stations away from the Duomo). The tram station is a few steps away. There's grocery close by, a few bars and restaurants too. It's in a clean and cool neighborhood. I walked from the Milano Centrale Station, dragging my heavy large luggage for 30 mins, and I enjoyed it. Without my luggage, I reached the station in 20 mins or less. Oh, and the breakfast is satisfying. They make fresh coffee each time. Thank you, Hotel Venini. As a hotelier myself, I'm impressed.

Saturday night was extra noisy in the neighborhood with videoke singing until past 12mn, though I guess that wasn't the hotel's fault. I could hear guests next door talking.

The location is close to the train station and can be reached within minutes using the No. 1 tram for 2 euros. Some reviews didn’t like the breakfast but we found it similar to all the other breakfasts we’ve had throughout Italy and were happy with it. The staff were very friendly and helpful. The location is in an older part of town with graffiti on buildings but everyone on the street was friendly and we never felt uncomfortable walking around.

Nothing to dislike

Our room was lovely. Spacious bathroom, with water temperate and pressure perfect for U.S. tastes. Shutters on the windows allowed for wonderfully dark sleeping conditions. Zone was quiet, providing for restful sleep. Breakfast provided many options, including sweet and savory. There was bread and nutella and jam, various cold breakfast cereals with milk, meat and cheese, yoghurt, hand fruit, and probably more that I'm forgetting. There was also an expresso bar, juice, and water. The barista was very kind and welcoming. Staff took very good care of us, and we needed a lot of extra care (early drop off of bags, answers to lots of questions, help figuring stuff out). Location is very near a tram stop.

I really cannot think of anything that could have gone better. This hotel really exceeded my expectations. Everything was as described online.

This hotel is in a nice location easy to get to the center by tram, metro or even walking. Nice and helpful staff. Our room was clean. Italian breakfast with very good coffee. In general I would say it is a budget hotel and this is what you should expect.

There was not any water in the room. If you close the window there is frowzily inside, if you open it there is a noise (bars, tram).

Everything was so nice. The staff is very friendly and they helped us with everything. On the last day, we had the checkout at 11:00 am and our flight was at 9:00 pm when we asked to let the bags in the hotel for some hours they were totally fine with that. When we went to get the bags they offered us coffee. We definitely will come back there again if we will travel to Milan :D

Our room had a little balcony and that was really nice! The location is good (restaurants, cafeterias, metro and tram) are all near. The room had a little fridge to store food. The breakfast was included in the price, and the breakfast was fine.

The fridge in the room made so much noice! It was so loud! It didn't bother us in the day but during the night it was too loud to sleep, we had to put the fridge off for the night. I also missed a kettle in the room, to make some tea.

Nice old hotel . Everything as advertised . Family run , friendly . Good breakfast with excellent coffees . Close to the tram and metro . The room was nice and clean . There is an elevator. A long walk to city centre but easy by tram , comes by every 5 mins. Located in a residential area but plenty of nice cafes , bars and restaurants all around . We would stay there again .

No complaints

Very helpful staff. There was always somebody on the desk so we felt fully supported. The breakfast was excellent. The area was vibrant with very good restaurants and bars. It felt very safe with excellent transport links. Metro stops only 5 minutes away and the tram virtually outside. The room was simple but very comfy with aircon. We were very happy to stay there.

Nothing.

very clean, very nice staff. Thank you for receiving us and for letting us use the room earlier than allowed! I will definitely return to this hotel and recommend it to others. Molto grazie!

the croissant/pastries were definitely more than 2 days old. great cappuccino and very attentive service!

Friendly staff, very clean room, excellent location just outside the main city but good transport links to it using Metro.

Quadruple room was a little small, 4 beds close together and the beds were not that comfortable.