Our stay in Rimini has been wonderful. Mercure Rimini Lungomare is a great hotel choice with a spectacular staff. While some hotel facilities (the card readers in room doors, the showers in some rooms and elevator) are a bit outdated and need renovation, and the pool is really quite small, overall the hotel itself is quite nice and well maintained. However there was one thing that stood out above the rest and made our stay extraordinary and that was the staff. The staff of Mercure Lungomare go above and beyond to make sure that your stay as good as it can be. From changing our rooms upon arrival (due to a strong reaction to a certain room smell) to servicing the bar after it closed, to suggesting the best spots to visit in the area and in general around Italy, the staff have been nothing but amazing and are what truly elevated our stay. Overall, Rimini is a great city and the hotel is located right next to the beach and some truly incredible restaurants. The promenade near the beach is very new, broad and has a huge amount of sport facilities. Rimini is very tourist friendly, most people speak good English and are very hospitable. In the words of Marinella (reception staff of Mercure Lungomare), it is the people that make Rimini so special. That is 100% true both for Rimini as well as the hotel, the people are really what made our holiday fantastic. Thank you to Marinella, Valentina, Maria-Elena, Manuel and Dina as well as the rest of the staff for making our stay wonderful!

Nice hotel with great location. Swimming pool even though wasn’t to big - was perfect for taking rest after couple of hours at the beach (kids loved it).

There was nothing we didn’t like.

As we were more outside the room, small details didn't bothered us. Quality breakfast - not big buffet, but food is good. Coffe perfect! Friendly reception, smiling personel! For us - perfect location, but if you are sensitive sleeper - this region is not for you, not only Lungomare, all hotels around are in noisy area.

When you are in Italy, where the weather is good, food simple and tasty, people warm and comunicable - it is hard to have bad holiday. But perfect is in the details, so if you are looking for perfect fancy italian vacation - don't choose Lungomare - it is ok average hotel, where some leaves float in pool, towels are worn out, but clean, room are with dust in some spots, some parts need renovation, some - needs general cleaning. It's not filthy dirty hotel - no!!! It's ok, not instagram hotel :)

The staff were excellent and left me a lovely bottle of sparkling wine as this trip was part of my 60th birthday celebrations. Hotel clean, tidy, breakfast very good and location also very good.

Nothing I can think of.

The hotel was very clean, the staff was polite and helpful, the rooms were good size with a great view of the beach. The pool was relaxing and the bar offered great appetizers and drinks.

The breakfast is very good and the position is super ... there is the beach on the back of hotel and the shopping street just in front of the hall ...

The hotel is all painted in white colour ... I'd like also other warmer colours

Very helpful stuff, especially Franco who ensured that we had a spacious and quiet room with a beautiful sea view.

Everything was wonderful!

Staff is wonderful, useful and always ready to help. The breakfast is a very good deal, high quality wide variety

Overall, the stay was very good - we have stayed at Mercure hotels before and this was very good. Staff at all levels very helpful. The one issue that was not good was the cost of staying at the hotel - very expensive for a Mercure!

The cost of each nights accomodation was far too high

location, friendly staff

the remote control has huge Youtube & Netflix buttons and the smart TV shows casting options but none of those worked.