The hotel is very comfortable, though there is no stairs-free access. The room is well-equipped, all facilities are new, clean and nice to use. The bed is large enough and comfortable. The location is superb: not far from one of the parkings and very close to the center: variety of restaurants and shops is huge! The staff is super friendly. We had a wonderful stay in this nice hotel.

The hotel does not have its own parking. The parking in this area is quite expensive - approximately 30 Euro per night. The breakfast is great, though you have to make your order in advance - this is done to allow the staff to prepare the breakfast.

The location and the rooms were very clean.

The only issue we had was with the elevator. We got stuck in the elevator with another 2 people. Thankfully there were other people in the hallway that can see us and hear us because the doors for see through. I think we were too heavy for the elevator. Only 2 people at a time and not that much luggage can work. This really needs to be looked at. Eventually they resetted the elevator and then it worked.

The room was super comfortable and the AC was amazing after being in the sun all day! We loved that there was a mini fridge in the room too to keep our water cold. The breakfast was good, although we didn’t get to take advantage of the omelettes. The front desk staff was awesome as well. Would definitely stay here again.

Might just be a Europe thing but the shower didn’t have a door on it so water sort of got everywhere. Also no lock on the bathroom door. It was a little hard to find the entrance to the building at first (Apple Maps) but just look up a photo of it and you should be fine!

Amazing location right in the heart of Sorrento! You can walk to everything, including the train station and the bus depot where tour transfers pick you up. Rooms were great - modern decor, very comfortable, nice bathrooms. Breakfast was very good with fresh coffee every morning. Staff was friendly and helpful. This is a great option for a group of friends or family that want to travel together and have separate rooms in the same building. Highly recommend!

Wish there were drawers to put clothes away (besides the few hangers provided) but that seems to be consistent with most Italian hotels. Also, there is a flight of stairs from the street to the main lobby/elevator. Not an issue for us but may be for those with mobility issues.

Very clean and efficient room. All the staff were very friendly and helpful. The breakfast was simple, but did the job. You can order cappuccino or other coffee. Location is convenient. The street entrance was a little hard to spot. And the long narrow staircase up to the lobby is not the most convenient if you're carrying heavy luggage. But those are not deal-breakers, and I would go back again.

Could use more counter space in the bathroom.

The location of this hotel is perfect! Central to everything. Anna at breakfast was very accommodating and made sure you enjoyed your breakfast. There was a daily cake that was served. Roberto made dinner reservations in advance for us. The hotel is very clean with day housekeeping. The hotel is secured. I would definitely stay here again

The only disadvantage to this hotel was there was not an elevator to get to the main check in. There are steps to go up but then there is an elevator once you are on the main floor. Roberto wasted no time in coming down the stairs to help me with my luggage.

Breakfast area a little small, but Cristiana was amazing and nothing was too much trouble. For a small space it would be lovely if it was better laid out. Very clean and in a very central location just along from the main Piazza.

No tea/coffee making facilities in room is really the only negative.

Anna the host of the hotel was very helpful from the time when we booked the hotel to check out. She was also helpful with arranging transportation and tours which was much cheaper than online booking. Breakfast was also fresh and yummy eggs,bread,fruit,coffe ,and croissants 🥐 Very convenient hotel DEFINITELY RECOMMENDED 😊

The location is excellent! Right on the main street leading into the plaza. The entire staff including the front desk and the cleaning staff were so pleasant. We had the included breakfast each day and they were kind enough to provide gluten free options for me. The lady who attended to breakfast each day was so nice! The room itself was clean and comfortable and we would return the next time we are in Sorrento (except we would definitely get a bigger room!).

The room was a little smaller than we expected but was very comfortable.

The hotel is centrally located and perfect for the train station as well as seeing the sights around Sorrento. The hotel was painted white and looked clean, new and modern but was very inviting. The staff were helpful and friendly. Breakfast (continental)had a good choice and was constantly replenished. The rooms were comfortable and exceptionally clean.

A kettle to make coffee would have been useful.