The location was excellent, within walking distance of San Marco, very close to the vaporetto stop. The beds were very comfortable, the breakfast had a nice variety (the warm croissants were great). The staff is very nice and helpful. We had to leave very early and they prepared a small breakfast to go.

The furniture was a bit dated. The 3 flights of stairs were difficult to climb especially if you had luggage (there is a small elevator, but it was very cramped and felt unsafe). One of the evenings we had no hot water or heating, but they fixed it the following morning.

ROOM AND BATHROOM VERY SPACIOUS. NICE LAYOUT FOR BREAKFAST - I.E. TABLES AND BUFFET BREAKFAST GOOD CHOICE AND FRESH AND TASTY. A/C WORKED WELL-WINDOWS AND CANAL VIEW VVERY NICE . VERY NICE MAN MET US ON FIRST NIGHT- GAVE US GOOD MAP AND ADVICE.

LIFT VERY SMALL FOR LUGGAGE AND 2 PEOPLE - BUT V. OLD BUILDING AND DID APPRECIATE ANY LIFT, SUGGEST RECEPTIONIST SHOULD PROB ANSWER DOOR IF POSSIBLE AND GREET PEOPLE ON ARRIVAL - MOSTLY TO ADVISE RE LIFT -LUGGAGE, IF HAVING TEA FOR BREAKFAST WOULD PREFER A POT OF BOILING WATER, WATER IN FLASK NOT HOT ENOUGH I THINK.

Our bedroom was very clean and bed was comfortable. We had a side view to the canal which was beautiful. Breakfast was good, a mixture of continental and cooked buffet. Staff was attentive and friendly. Location couldn't be better, short walk to the main attractions, Basilica de São Marco, Gran Canal the Rialto Bridge and good restaurants and bars.

The breakfast area is actually the corridor outside the rooms 1, 2, 3, 4, 5, so around 7am you are disturbed by the breakfast being setup and when you open your door, there will be guests sat down just outside. Very awkward..

Loved the size of the room and bathroom. The bed was very comfortable and there were extra blankets. The table by the window was a nice touch as I could sit with a coffee looking out onto the canal. The maid was lovely and always very considerate.

The reception was very difficult to find in a side street and up 3 flights of steps in a very small lift. Once I had the key and was shown to the room it was fine. It was just the initial surprise at finding the hotel reception. If my family weren't there to meet me I may have struggled as I am elderly and wouldn't have felt safe or able to use the lift easily.

Everything from the cleanliness to the beauty of the room (tall ceilings, decorative furniture) to the breakfast was so well done. You must get the room in the attic. It is immaculate, with its own private deck. It is amazing that this hotel doesn't have a higher rating. The lady at the front desk was always helpful and kind. She arranged my water taxi out of Venice with ease, which I am so grateful for. The breakfast was so nicely arranged and the staff will serve you a freshly made cappuccino. I felt so pampered, and always returned to the room with the bed made, all of the towels replaced, and the surfaces cleaned. This is what you call going truly above and beyond for your guests. I would highly recommend and would most definitely return.

I had to bend over to take a shower which was the only quirk of the room in the attic, but it was also a large tub, perfect for baths, and the bathroom was otherwise extremely well-equipped.

Hotel is located in a much more residential area of Venice, which makes for nice quiet evenings and mornings, whilst still only being minutes away from a couple of Vaporetto stops. A few options for food and drink nearby that go on late into the night - perfect for late arrivals, as was in our case! Staff were very friendly and gave great recommendations, as well as a map of the city. Bed was really comfy and the room was very spacious, which was a surprise for Venice.

Not a negative at all, but do be aware that the hotel is split between two buildings, less than a minute apart, but just bare in mind that reception may be in a different building than the one you stay in. Other than that, the water pressure wasn't very powerful in the shower and the temperature was a little erratic, but this is really nitpicking at this point.

We have stayed here before we love the location easy walk from the zattere boat stop and in quiet area of Venice with easy walk to all of the major sites. The rooms are very large including the bathroom. The AC was perfecto! The room we had was in a separate building from the main hotel about a 50 m walk. The young lady working the breakfast was very friendly and helpful. The free bottles of water, juice and beer in the fridge was👍. And-we-especially liked how we were presented with a large bottle of prosecco when we entered our room.

The breakfast selection is very limited. Its time to update the hair dryers in the bathrooms.

Small and cozy property with Perfect location for city center and POI. American buffet breakfast with scrambled eggs bacon, fresh fruits and more. The rooms with canal view good value for money. Highly recommended

We did get a canal view as booked. Room was clean. I liked that they provided robes and slippers in the room as well as refreshments in the fridge. We were unable to check in early but had access to a bathroom in the lobby ro refresh ourselves after our journey there.

The property has two buildings so the check in building is about two building down from where our room was. I booked a Junior Suite with Canal View for three people. Prior to booking, we called the property to confirm whether the sofa bed was in the same room as the double bed as we were looking for it to be separate from the bedroom. We were assured that the main bed was separated/had a partition from where the sofa-bed was. Upon getting into the room, we realised this was not the case. The bed and sofa-bed were side by side. This was disappointing as we were booked thinking there would be some sort of separation/privacy amongst the guests in the room.

Very nice place. The location is great but keep in mind that everything is closed after 8 pm.

The beds need to be changed