The location was excellent, within walking distance of San Marco, very close to the vaporetto stop. The beds were very comfortable, the breakfast had a nice variety (the warm croissants were great). The staff is very nice and helpful. We had to leave very early and they prepared a small breakfast to go.

The furniture was a bit dated. The 3 flights of stairs were difficult to climb especially if you had luggage (there is a small elevator, but it was very cramped and felt unsafe). One of the evenings we had no hot water or heating, but they fixed it the following morning.

ROOM AND BATHROOM VERY SPACIOUS. NICE LAYOUT FOR BREAKFAST - I.E. TABLES AND BUFFET BREAKFAST GOOD CHOICE AND FRESH AND TASTY. A/C WORKED WELL-WINDOWS AND CANAL VIEW VVERY NICE . VERY NICE MAN MET US ON FIRST NIGHT- GAVE US GOOD MAP AND ADVICE.

LIFT VERY SMALL FOR LUGGAGE AND 2 PEOPLE - BUT V. OLD BUILDING AND DID APPRECIATE ANY LIFT, SUGGEST RECEPTIONIST SHOULD PROB ANSWER DOOR IF POSSIBLE AND GREET PEOPLE ON ARRIVAL - MOSTLY TO ADVISE RE LIFT -LUGGAGE, IF HAVING TEA FOR BREAKFAST WOULD PREFER A POT OF BOILING WATER, WATER IN FLASK NOT HOT ENOUGH I THINK.

Our bedroom was very clean and bed was comfortable. We had a side view to the canal which was beautiful. Breakfast was good, a mixture of continental and cooked buffet. Staff was attentive and friendly. Location couldn't be better, short walk to the main attractions, Basilica de São Marco, Gran Canal the Rialto Bridge and good restaurants and bars.

The breakfast area is actually the corridor outside the rooms 1, 2, 3, 4, 5, so around 7am you are disturbed by the breakfast being setup and when you open your door, there will be guests sat down just outside. Very awkward..

Loved the size of the room and bathroom. The bed was very comfortable and there were extra blankets. The table by the window was a nice touch as I could sit with a coffee looking out onto the canal. The maid was lovely and always very considerate.

The reception was very difficult to find in a side street and up 3 flights of steps in a very small lift. Once I had the key and was shown to the room it was fine. It was just the initial surprise at finding the hotel reception. If my family weren't there to meet me I may have struggled as I am elderly and wouldn't have felt safe or able to use the lift easily.

We absolutely loved our stay here! The staff was amazing, super helpful, and so personable! When we were taken to our room, we were told there were a few little welcome surprises in the refrigerator. They provided us with welcome beverages which included juice, soda, beer, water and espresso. So sweet! The location was amazing! Located right on the canal, and so many little shops, cafes, restaurants located within a short walk. We also loved the breakfast provided, and we were greeted every morning to see if we would like a specialty coffee like espresso/cappuccino. The room was spacious, and clean. It was very clear they take pride in providing a clean, and welcoming environment. Would absolutely stay again!

We loved everything as well as the staff. Room was very good. Breakfast was great. Staff were very helpful.

Did not give excellent for all because though it was specified there was a lift, there was none I am nearly 70 withBP and hauling up our luggage was difficult. Though Daniel helped when we checked in and the caretaker, when we checked out , with the luggage. Two suggestions 1. Instead of only coffee maker , please keep an option of electric kettle and tea milk sachets. 2. It would be very helpful if breakfast started earlier, at least 7.30 am if not 7.00 am.

Everything from the cleanliness to the beauty of the room (tall ceilings, decorative furniture) to the breakfast was so well done. You must get the room in the attic. It is immaculate, with its own private deck. It is amazing that this hotel doesn't have a higher rating. The lady at the front desk was always helpful and kind. She arranged my water taxi out of Venice with ease, which I am so grateful for. The breakfast was so nicely arranged and the staff will serve you a freshly made cappuccino. I felt so pampered, and always returned to the room with the bed made, all of the towels replaced, and the surfaces cleaned. This is what you call going truly above and beyond for your guests. I would highly recommend and would most definitely return.

I had to bend over to take a shower which was the only quirk of the room in the attic, but it was also a large tub, perfect for baths, and the bathroom was otherwise extremely well-equipped.

Hotel is located in a much more residential area of Venice, which makes for nice quiet evenings and mornings, whilst still only being minutes away from a couple of Vaporetto stops. A few options for food and drink nearby that go on late into the night - perfect for late arrivals, as was in our case! Staff were very friendly and gave great recommendations, as well as a map of the city. Bed was really comfy and the room was very spacious, which was a surprise for Venice.

Not a negative at all, but do be aware that the hotel is split between two buildings, less than a minute apart, but just bare in mind that reception may be in a different building than the one you stay in. Other than that, the water pressure wasn't very powerful in the shower and the temperature was a little erratic, but this is really nitpicking at this point.

We have stayed here before we love the location easy walk from the zattere boat stop and in quiet area of Venice with easy walk to all of the major sites. The rooms are very large including the bathroom. The AC was perfecto! The room we had was in a separate building from the main hotel about a 50 m walk. The young lady working the breakfast was very friendly and helpful. The free bottles of water, juice and beer in the fridge was👍. And-we-especially liked how we were presented with a large bottle of prosecco when we entered our room.

The breakfast selection is very limited. Its time to update the hair dryers in the bathrooms.

Small and cozy property with Perfect location for city center and POI. American buffet breakfast with scrambled eggs bacon, fresh fruits and more. The rooms with canal view good value for money. Highly recommended