Easy late check-in. Due to circumstances we weren't able to check-in on time. The hotel staff called us and provided us the ability to check-in ourselves with the use of a locker. We arrived very late, but had a lovely, big room. Unfortunately no balcony, but magnificent view on the lake. Staff was also very helpful for gluten-free breakfast. We were here only for a lay-over, but would've wanted to stay longer next time to explore the beautiful area more.

Great location and we were able to find a free parking spot on all days we were there. Great views if you get a room with a lake view (we didn't). The staff at the reception was friendly and helpful. The room was clean, and everything worked as expected.

The listing for our room was a little misleading - it showed a desk in the photos and in the description, but we had a small bureau-style thingy instead (not very comfortable if you plan to do some work in your room) and no armchair as in the photos. The music from a nearby bar was very loud on the weekend - luckily, it all shuts down at midnight so not a big deal for us. Breakfast was served at a cafe about 100 meters away. It was good but not exactly at the hotel so I wouldn't list that as "breakfast available" as it's neither included nor much different than just getting breakfast at any other café.

Charming! Very nice classical style hotel, the team is taking care of the historical furniture and building. The room is spacious and beautiful. There is a small bookshelf with literature in different languages if you take a stairs. Breakfast was correct, the view on the lake is fantastic. Everything went very smoothly!

Wonderful stay. Nice view. 4mins walk to the ferry pier for isola madre and isola bella. Very close to Villa Taranto. Lovely staff. They were helpful especially with accomodating our young daughter.

The breakfast was fine but not great.

Breakfast was excellent value for money with a good choice of food. The hotel is very well located along the lakeside in the close to the centre of town and the ferry terminal.

Nothing springs to mind.

Lovely view, even from the second floor. Noises from the street are there always but that was no problem with us. And our baby slept well there too. Very helpfull staff. Pizzerias and restaurants very close and grocery store 5 min walk. No private parking but we managed to find free parking from the streets.

Location is very good, close to the ferry stop and restaurants. The lake view from our room was also quite nice. The room was very clean. Staff was very friendly and easily approachable. Hotel decoration is a bit outdated but the place was well maintained overall.

Breakfast was ok, nothing fancy. We do understand that due to Covid-19 some precautions needs to be taken but the very same menu every day is not very appealing for travelers staying many nights. Beds and pillows were not the most comfy but acceptable for a short stay.

Great location with very welcoming and friendly staff that were very helpful.

Didn't like the two single beds put together to make a double.

Lovely view of the lake from the room, staff were lovely and very knowledgeable about the area.

Room was spotlessly clean, but dated, does that add to the charm?

Location in Pallanza is excellent and access to Intra by ferry or foot is good

No breakfast option in hotel but adequate provision in local bar, about 10 mins walk away. Quite a lot of noise from street and other residents in the night.