Comfort Suites Fairview Heights

Otherwise the stay was fine. No complaints for the very affordable price I paid.

The breakfast was the only part of my stay that I was disappointed with. The coffee was barely warm. The syrup bottle was empty even though no one was in the dining room (but they did bring out a new one eventually).

The staff was very friendly. Overall facility was fairly clean. We liked the location, the surrounding area and restaurant choices. We missed breakfast but was told it was very good.

The check in time should be staggered or earlier so people don't have to stand in line for 15 minutes. The big hole in the entrance driveway when exiting. Weekend breakfast should be 6am to 11am with a check out at 12 pm. some maintenance items should have been turned in by cleaning staff, toilet seat was very loose. drawer on desk was falling apart.

The front desk staff was very accommodating. Although the dining area was closed, I needed something and he opened it for me.

The room had not been dusted in ages. I had trouble with the television. The biggest issue I had was the housekeeper tried to enter my room without knocking or announcing himself. Luckily for me, I had the security lock on.

The bed was extremely comfortable as were the pillows. The cleaning staff was very polite and friendly. The check in staff was helpful.

Prices for days were different

The service was great the staff was there to help if anything that came up the room was very clean the staff made sure we had everything we needed

The only thing that was a problem was the TV was not in very shape the picture would fade in and out

Everything was good

Got a room with a Jacuzzi Tub and the tub was way smaller than what was shown in the advertisement!!! Did not like that at all.....

The beds are super comfy. Just had a hard time finding something to do after 9.

The breakfast was small I was expecting a little more then what they offered. The pool was closed till the next morning when we where leaving.

Very comfortable room. Quiet. More breakfast options than my last hotel

The front desk staff didn't wear a mask. Lacked a shower curtain. I'm sure they would have come to put one in but was too tired to deal with it

Clean, friendly staff, the location was close to shopping, eating and entertainment.

I didn’t have a do not disturb door hanger.

Ease to elevator and room. Provided Breakfast food was warm and plentiful.

Empty vending machines.