The hotel was excellent, last time we stayed in the great house, did not like rooms at all, need upgrading, this time stayed beach front amazing rooms. The Christmas Eve cocktail night was amazing, so classy, food was excellent, and return dinner was lovely. We will def return

My only issue was when my Partner drove out on his own he got treated different, he’s jamaican and they searched the car, but when I was with him they didn’t. When I pulled up security on this they said it was protocol to search all guests cars, which I didn’t believe having stayed in thousands of hotels, so I escalated it and it’s not the case at all she was trying to cover herself! This needs to be sorted no one should be treated differently and made to feel uncomfortable in any hotel let alone when almost 1k a night. We will def stay again but security needs to learn not to treat people differently as it felt almost racist!

Very lovely beach and our beachfront room was perfect w/a large balcony that had a fan! A plus. Soups at lunch was amazing! Our massages were amazing! The rum punch inside the main dining room was always the best of all the bars. Love the swimming pool over by the sports center. My first pickle ball session was really good (coach Carson?). In general the staff was very friendly—much thanks to Chamarley who helped tremendously!

Not enough lounge chairs. Continental breakfast was not good! Fruit platter was not good! Wished we could have a better choices for room service re breakfast. They really need to work on their entertainment!

We love the location, the beach, the ample bars all over the beach. Love tennis lessons and tennis courts. Staff and receptionists at the sports facility were very friendly and helpful. Love the Feather restaurant, food is great, staff there are very friendly and professional.

There were shortage of staffs at the Palm restaurant, so we were constantly rushed out of breakfast time at 11.00. If we were late, they seemed annoyed. Same as during lunch, we must be out of there by 2.30 or they would come to grab our napkins from our laps, would clear the table when we did not finish lunch, etc., hard to find staff to get us drinks during lunch or dinner, etc. Some staff are not friendly, never smile and looked tired or annoyed when we asked for things. Shortage of towels and seating at the beach.

Stunning resort and beach. tasty food. most staff was really friendly.

The a la carte evenings at the restaurant were a let down. some of the staff were really unfriendly, not even looking at you or acknowledging your assistance. the room was quite dark.

The resort is located on a beautiful white sandy beach perfect for swimming, strolling, relaxing in a shade. The beach equipped with plenty of lounge chairs with floating matrasses suitable for use in the water. There are plenty of fresh towels available at the beach. Beautiful sunsets! The food selection at the buffet is outstanding! The rooms are very clean, the staff is very friendly, ready to help and make your stay more enjoyable. The transportation from/to the airport was easy to arrange (just contact the resort one weeks before departure). It takes about 2 hours. What surprised us the most was the entertainment. It was much better than we have expected.

The rooms' furniture needs updating, but I hope you're not getting there to admire the furniture :)

Couples Swept Away is located on the most beautiful beach in Jamaica. The food was great.The property has a jungle-like vibe and is very well tended.The padded beach chairs are very comfortable.

The property is a little dated and needs a refresh. At times the food service was not great. We booked an atrium room as we love the big terrace surrounded by trees .This room request did not get to CSA and our check in was lengthy. Our first room ws very noisy( located near the Palms restaurant and construction next door ).Another room was found for us after a few days which was much quieter.

The views are breaking! I love all the vegetation. They work hard to keep the grounds beautiful. The staff are all friendly and helpful. The resort and beach was safe.

Need music at the beach bars and martini bar. Wish they'd serve pizza at the grill during the day and late night. Wish they'd offer jerk pork and chicken for an entree at Patios .

Facilities are excellent lots to do Best beech in the world 7 miles Big rooms

Some areas need refurbishing Some staff rude, night manager was unpleasant with an incident we reported Some staff fantastic

Friendly staff, lots of activities to do on resort

Bathroom tile (floor and wall) and bedroom tile are dated. Would have liked more options for breakfast regarding restaurants and room service. Shopping trip did not include stores, as expected, it was a place where the locals setup their stuff in something similar to an outside storage building and they all pretty much hadvthe same items.

Road noise, with many units to choose from, they put many people next to the road.. Told us that they were renovating other units. No one was working on them. We moved 3 times at Couples Swept Away and then moved to Couples Negril. We lost a day moving, then our stay was good.