The location of the resort was close to the train station of JR Onuma Koen. The resort has a retro, traditional design but the services and facilities provided were exceptional. It was a comfortable stay at the resort. They even have this cool model of the area with toy trains running around.

Probably a small room for improvement would be the signage that leads to the resort from the train station could be placed in a clearer location (it was hidden behind some tree leaves when we came. We managed to use google maps to navigate which is not an issue for us. But for people that are not certain about using google maps it would be a bit challenging.

With my wife we stop here on our way to Sapporo. The Onuma quasi national park was amazing itself, lots of birds and the path along the lake is awesome. The hotel was an experience. The interior design with beautiful wood crafted statues made the stay exceptional. I am a smoker and even if in the hotel is not alowed to smoke, the smoking room was comfortable and easy to reach. The rooms are big, extremely clean and there is all you need in them. The view on the lake from our room was great. We had the breakfast which was varied and of high quality. I enjoyed the scrambled eggs, and for my wife, which is vegan, they arranged a great breakfast too. Finally consideration the staff. They all speak English, they are extremely polite and will to help you in order to make your stay pleasant. I absolutely recommend a stay in this hotel to enjoy the wonder of this naturalistic area!

Comfortable clean room. Outstanding cuisine for breakfast and dinner. Beautifully designed hotel.

Nothing. It was one of our favourite accommodations of our month long trip to Japan.

The professionalism and service level of all the staff. The beautifully decorated hotel and room. The amenities provided. The quality of the food.

Nothing. I love everything about this hotel.

The hotel is clean and cozy. The staffs are friendly and professional. The food is excellent especially the pastries . The landscaping blend in to the nature.

I had to leave early than planned due to my family matter. The way they handled the situation was more than generous. I was almost moved by their hospitality. I am difinetly visiting again.

I cannot list any. All of their service exeeded my expectation.

Very close to the railway station, perfect staying with great staff, delicious meals, very comfortable room

none

Privacy

Less activities

Kind staff and very beautiful woods views.

It is far from Hakodate but perfect for resting in the woods.

excellent in all aspects t