This is a first rate ryokan located in the heart of Miyajima. They definitely know how to take care of their guests. We stayed in a western styled room with its own Japanese ofuro (bath) that had a wonderful view. They also have a restaurant the serves outstanding fried oysters and other Japanese cuisine.

Nothing

The staff were exceptional. They provided expert advice and assistance with everything from restaurant bookings to luggage transfers. The hotel is stunning with amazing views of the sea and Torii gate. We upgraded on the second day to a bigger room with a temple view and it was really worth it. The staff were so helpful in this regard. The restaurant was very good. The rooftop terrace was amazing with stunning views. The private bean bag rest areas were perfect for our teenagers to chill out. I would highly recommend this hotel. Miyajima is so beautiful with so much to see and do, and a great location for a day trip to Hiroshima.

We should have stayed longer!

The guy who greeted us at reception was very nice and professional! We had some problems with the language sometimes, but using the automatic translator we were able to communicate without any problems! I also explained to him that I had a small tattoo and if it was a problem for the hot spring, and he took care to bring me a covering plaster right after! ❤️ The air lounge is very nice where you can enjoy the panoramic terrace on the large Torii in the water. We had dinner at the hotel restaurant/pub, and the food was very good, I also found a slightly more 'western' meal on the pub menu.

Breakfast is not "a buffet", it is prepared individually and you will find it on the table at a time that you choose on the day of arrival. It's a traditional Japanese breakfast, and I understand its charm. Unfortunately in my case I couldn't eat anything, so maybe I would add something sweet a buffet for those who don't like traditional Japanese breakfast.

Room, public onsen, lounge and roof top with free drinks, even alcoholic drinks and spirits! Great location

Didn't enjoy the in-house food, had the 16k yen seafood kaiseki, felt it wasn't worth it compared to other kaiseki we've had in Japan. Mametanuki was alright. Price ok. Tried the heat treated oyster, think I still got mild food poisoning from it.

Japanese breakfast was great, memorable. Having the yakatas and free bar was a bonus. Roof top terrace was lovely, and with the blankets and private booths the whole area was very pleasant to relax in. Onsen was lovely.

The cafe was very limited and not open all day.

I liked all the terraces, book room, free beverages, and the onsen. I felt like I was getting a true Japanese ryokan experience. The front desk spoke just enough English (and had just enough English handouts) to explain everything.

The massage chair was heavenly but it wasnt clean. I thought the price was a little high for what we received. I still would highly recommend this ryokan.

I loved staying in a traditional Japanese hotel . We were given yukatas / robes to wear around the hotel . Very relaxing . Lovely free bar on rooftop with views to the torii gate . Great place to sit at sunset . Amazing breakfast . Went out of the way to provideVegetarian breakfast for me . Enjoyed the onsen .

Everything, the staff were very friendly and attentive. The hotel was lovely, and our room was fantastic with tatami mats and futon beds! Everything felt like an event, and there were a lot of little things that made us smile, like the traditional Japanese sweet in the room. Then, you have the island which is beautiful at night, which you can enjoy while staying, as well as during the day.

You do have to leave in the end!

The property is in a great, central location. The staff was very helpful and friendly, and the amenities were very nice. The terrace is especially great and has an incredible view. They provided many Yukata choices and sizes, which was a pleasant surprise. They also had self-serve free drinks available!

We booked a room facing the mountain, which we expected to be better / bigger for the price we paid.

An amazing establishment in a marvelous location. Everything was very well organized and all the facilities were extremely clean. The staff was very friendly and polite. The onsen was a dream.

The rooftop bar was with an amazing view, but we were a little bit surprised that the bar was a self-service.