The architectural design and interior decoration are cozy yet elegant. We love the room with the sea view and the massage chair. After spending time in tiny hotel rooms in cities, we just went crazy for the vast space inside which kinda felt like home: a big tv screen, cozy mattresses and duvets, and easily adjustable a/c. Walking around the hotel was comfortable with their lounge wear and Japanese slippers, and the onsen is easy to access and very relaxing. The staff are very friendly and eager to help out. Everywhere we walked past, they greeted and were attentive even though some of them may not speak a fluent English. Breakfast is abundant and very well-managed.

The price can be quite expensive, but considering the experience we received and the view of the Tori in the early morning, I think it was worth it.

Great location directly across the road from the ferry terminal. The staff in the restaurant were fantastic with our 2 year old. The hotel is very family friendly. We were given many discount coupons and free samples to enjoy at the islands shopping arcade.

The rooms are slightly small. But still very comfortable and they have a reading lounge on the ground floor where you can relax have complementary non alcoholic drinks or enjoy a drink from the bar, that makes up for the lack of space in the rooms.

Fantastic room for a family facing the Forrest greenery. It has a section for beds, massage chair, and a desk. The onsen was clean, comfortable, and pretty empty. 5 minute stroll to the ferry terminal which was super convenient. Also close to 7-11 to grab snacks and beer for the evening. Despite being so slice to the ferry and the main walkway it was very quiet and peaceful inside.

Nothing!

Fantastic room and bathroom; really nicely designed. Loved the sento with the view of the port. Excellent location. Loved that there was a bar, restaurant, bakery and garden. Really an excellent place to stay.

No real place to be able to put anything in the bathroom as all areas covered with stuff from the hotel. Strange carpet in the corridors: carpet looking like wooden floorboards!

My room was exceptionally clean and beautiful. I enjoyed the private bath. Staff so helpful and friendly :)

The onsen on thé top floor overlooking the sea had a lot of chlorine in the water. The yukata or clothing to wear onsite were in the lobby instead of the rooms and synthetic

Convenient location . Less than 5 min walk from the pier . Rooms were clean and comfortable . Staff were very thoughtful and gave us a list of restaurants that opened late ( note: most restaurants on the island closed early ) . Enjoyed the complimentary beverages and soft drinks . The lobby bakery is a must try .

I will come back next time I visit Miyajima

The dinners offered. For someone who doesn't eat too much the buffet was far too expensive and the small snack restaurant had the same menu every day.

Great location , friendly staff and room.

Only real negative was that they lost my bag that they had kept for a few hours, but they found it after half an hour or so. Not a deal breaker.

The location is the best, and the bar that is open until 11pm where you can get something to eat. Everyone is super nice!

The pillows were tooo hard!

Great location just across the road from the ferry. Large bedroom with view over the water. Very friendly staff.

A little more choice for non Japanese guests.