The location is good with only few minutes walk from the nearby tram/bus station, lots of restaurants, drugstores and shops within 10 minutes walk. Staff are very helpful. There is no extra cleaning services (unless extra pay) but extra towels, bottle water and brushes are provided daily. Rooms is very spacious, beds and lightning are comfortable. Extra stuffs are provided which is out of our expectations, like hair straightener and air purifier. A good stay and my family members love the stay too. Thanks very much ! I would recommend to my friends whom would visit Kagoshima!

Shops and even shopping centres are usually closed before 8pm, may not be a suitable choice for having a night fever XD. There are some sound from drainage in midnight (only because I worked overnight and hear that), not a problem if you would going to sleep.

My room (single room for non-smoker) is much spacious than I expected. Loved the coffee machine and coffee capsule they provided (they also had the ready-made coffee kettle on the ground floor). The staff was very helpful and they walked out of the hotel to show us directions when asked :) It was a nice stay :)

I was only able to find two power points. Not a big issue at all if you have not many electronics to use/charge after a day.

The hotel is in excellent shape and cleansed comfortable and staff is very kind and smart. The receptionist was outstandingly helpful! We wanted to take the ferry to Yakushima and he did help us organise everything & even came to the ferry port to support us getting a different ferry when our first ride wasn’t possible. A very kind man.

Excellent location walking distance from the harbor and shopping/dining center. Large room, friendly and helpful staff, cute gift area in lobby. We were able to leave our luggage after checkout.

The beds were really hard. It was very easy to lock oneself out of one's room.

Super close to downtown. Great staff, spacious room and everything was so close such as convenience stores and restaurants.

Location is close to the ferry terminal so handy for travelling to Yakushima or Sakurajima. The room was surprisingly big!

The hotel staff made copies of our residence cards when we checked in. This is not legal even though it is a common practice in hotels. We are residents in Japan, not tourists from abroad on a short-term trip.

Nice hotel just minutes away from the main Kagoshima street and near the port. The hotel is clean with friendly staff. The room we stayed was fine and we got same room first night and upon return from Yakushima.

No complaint

Great location if you need to to to Yakushima. Also near the shopping centre and good bars/restaurants. Clean room, nice folks.

After taking a bath, the whole bathroom submerged in water and left a sewer smell.

Really spacious and bright room. The king bed. Throughout the building and my room were clean. Staff was helpful. It is located within walking distance to Tenmonkan.

Nope

Perfect location in the center. Friendly staff, very helpful. Very clean. Quiet street, just off the main shopping artery.