This place is AMAZING, the lady who looked after us was very attentive and polite. She always greeted us with a smile and bow and literally did everything for us, showed us how the room/bath works, set up our futons, served us dinner and breakfast. For dinner we were ushered into our own private room overlooking the edo garden and had a Kaiseki dinner which is many courses of seasional dishes. She told us what each item was as she served us, it was like 8 courses. The food, service and atmosphere was truely relaxing and beautiful. 100% recommend as a nice treat. The rooms have Bvlgari products and a beautiful defuser scent with authentic tea.

I am really struggling to put something down here! I'm not sure if its allowed or not but perhaps sitting in the gardens and having tea? Honestly this place was perfect for a couple.

My stay at Kinjohro was the absolute highlight of my trip to Japan so far. I stayed there from September 5th until September 6th, 2024. It is a luxurious and long-established boutique hotel, centrally located between the Geisha district and Kanazawa Castle. As soon as you enter the door, you are taken on an incredible journey back in time to Japan's traditional hospitality culture. The employees wear kimonos. The common areas and rooms are extremely tastefully furnished with numerous traditional art treasures and tatami mats and provide traditional interior including the doors, windows etc. In my spacious room, I was offered matcha and various sweets as a welcome. There is a traditional bathtub, Bulgari toiletries and many inclusive drinks. Guests sleep on comfortable futon beds prepared for during dinner. Modern amenities (television, room cooler, etc.) are not missing. Breakfast and dinner are real feasts in private rooms with a view of the Japanese garden. I wore a provided yukata. There were 10 courses of local Kanazawa cuisine, and the visual and flavor quality, as well as the fanciness of the food, was fantastic. It is not surprising that the restaurant has received several awards from the Michelin Guide. Some of the staff speak English and they all go above and beyond in their efforts to provide an incomparable stay. They are all extremely friendly and helpful. I received several lovely gifts and was picked up and returned from my room door for dinner and breakfast. The employee accompanied me to the cab and waved at me while I was leaving. Overall, it was an absolutely unique experience from start to finish. I can recommend the Kinjohro 100% and would have loved to stay longer. I would like to say a big thank you to the great team!

I previously stayed at The Okura in Tokyo for a week and am a rather demanding traveler. I have to be honest: I liked everything at Kinjohro. Only point: unfortunately, as an animal lover, I cannot support the consumption of shark fins. However, I am aware that this is a traditional dish.

The staff was excellent - professional and attentive. They were very helpful and made our stay feel special. Japanese dinner, especially our second night, was outstanding. The amenities offered by the hotel were very nice. And the location in Kanazawa was perfect for sightseeing.

The Japanese style beds were very uncomfortable, as there was not much padding and it felt like I was sleeping on the floor. Perhaps that is just how they are; I thought they would be more comfortable because of others’ reviews.

We thoroughly enjoyed our stay at Kinjoro. The staff was friendly, the room with a garden view was very nice. We booked the room with breakfast and dinner included and found the food, as well as presentation and private dining room, excellent. Even though we heard other people in this ryokan, we did not encounter another guest during our stay. This ryokan is about a 7 minute taxi ride from Aomori station and within walking distance of Old Town.

Considering the cost of staying here, the one, small thing that bothered me during our stay was having to pay for a cup of coffee at breakfast

Great stay in the ryokan - wearing our yukatas and eating the beautifully presented kaiseki meals. Our 2 bedroom suite was surprisingly large and spacious , opening out onto a private garden. A small kitchenette was also provided with a well stocked mini bar - all free. Bathroom was beautifully appointed with top notch toiletries provided for all of us in individual cloth bags! The meals ( breakfast and dinner ) were beautifully presented and served. Breakfast had a choice of western or japanese - we tried both - very good. Service was excellent - attentive, courteous and everything provided for. An unexpected surprise were the gold leaf boxes presented to us on our last day!

The food was good, Ryokan was well kept and very clean and exclusive. My only disappointment was that it didn't have any hot spring bath, which was my fault as I didn't check probably before booking as I assumed all Ryokans in Japan has hot spring bath. Now I know it is not true that all Ryokans come with hot spring bath. Nonetheless, my stay at Kinjohro was pleasant and nice. Orh! just one comment, the wifi was rather weak and slow. This is only one issue I faced as I had to work on my laptop and it was a little frustrating when the internet was slow. Other than this, everything is perfect.

Please see above.

We loved our one-night stay at Kinjohro. The room was beautiful, the staff incredibly polite, and the garden that our room looked over was gorgeous. We ate an excellent dinner and opted for the Japanese breakfast the following morning. This was sometimes challenging for our European palates but there was plenty to choose from and it was an interesting experience so I do recommend it. We were there on a rainy day, and in some ways that was

As mentioned before, the Japanese breakfast is a bit challenging at times but I wouldn't avoid it altogether. If we'd stayed for an extra night we probably would have opted for the European style the second morning.

The meals and service was excellent. The staff was friendly. The multipurpose room was large and constantly being changed for our use. The quality of the dinner was exceptional and both the Asian and Western breakfasts were nice. Only later did we learn there were only 6 rooms and it seemed to thrive on meetings and lunch businesses to support the ryokan hotel.

It was my first ryokan -- an unusual wonderful experience, but I'm a little too old to crawl around the floor. We came in January (CNY) and it snowed all 3 days which added to the experience; however, it was very cold and the no-shoes policy (which I enforce in my home) and the lack of central heating, kept us from exploring the hotel and the nearby sites. Maybe we should have added a spa experience

This ryokan was stunning and the service, staff and attention to detail was superb. I am vegetarian and the chef provided three full kaiseki meals and one breakfast without meat. The food was exquisite! They also recognized after the first dinner that I was too full to finish, so my portions were reduced to accommodate my appetite. (I agree with another reviewer that the tempura was the best I've ever had.) Location was excellent- within walking distance of most points of interest. I would highly recommend Kinjohro to anyone visiting Kanazawa.

Lovely Ryokan with splendid garden, delightful attendants and beautiful wooden construction and finishes. Absolutely quiet even though one side faces a busy street. Takes you into another world.

Some basic things, like clothes storage, bathroom hangers, high tables are lacking.