Call for great rates
+1-833-728-20411,260 reviews
From
$522-2-23, Shimotori, Chuo-Ku , Kumamoto, 860-0807, Japan
Reservations:
+1-833-728-20411,260 reviews
1/78
Restaurant
Free wifi
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Escape to the lively city of Kumamoto and make Sotetsu Grand Fresa your home away from home. This charming 3-star hotel is located just 1.1mi from the city center, offering a vibrant starting point for your Japanese adventure. With 1260 reviews, it's clear that this hotel has won the hearts of many travelers who appreciate its warm hospitality and top-notch amenities.
Conveniently located at Chuo-ku Shimotori 2-2-23, Sotetsu Grand Fresa welcomes pet owners and also offers free wifi, air conditioning, and a kid-friendly buffet. The 24-hour front desk and non-smoking rooms add to the comfort and accessibility of your stay. With plenty of thoughtful touches like air purifiers, free toiletries, and bidets, the hotel aims to make your experience truly indulgent. After a day of exploration, unwind in your private bathroom with a relaxing soak in the bathtub.
Embrace the rich culture of Kumamoto, where historic landmarks and modern attractions await your discovery. With Sotetsu Grand Fresa as your base, adventure and relaxation are just around the corner.
At Sotetsu Grand Fresa, your dining needs are well taken care of at our on-site restaurant, which offers a variety of delightful dishes to satisfy your palate. You can enjoy a range of delectable options from local cuisine to international favorites, all expertly prepared by our talented chefs. Whether you're in the mood for a hearty meal or a light snack, our restaurant is the perfect place to refuel before or after a day of exploration in Kumamoto.
To make your stay as convenient as possible, Sotetsu Grand Fresa accepts a range of payment methods including American Express, JCB, Mastercard, Visa, and UnionPay. We aim to provide flexibility and ease for our guests when settling their bills.
The hotel offers a diverse selection of room types to suit your specific needs, each one designed with your comfort in mind. From spacious and cozy double rooms for solo travelers to twin rooms perfect for families or groups of friends, there's a room for every traveler. With comfortable beds, well-appointed decor, and modern amenities, you'll find everything you need to relax and unwind after a day of exploring Kumamoto's rich culture and attractions.
Closest airports
Kumamoto Airport
8.9miSaga Airport
33.8miNagasaki Airport
46.9miFukuoka Airport
56.4miRestaurant
Free wifi
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Bidet
Bathtub
Show 5 photos
Comfort, Single Use
1 Queen Size Bed
185 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
+
More details
Indulge in our cozy Comfort Double Room for a solo retreat, equipped with a queen size bed and featuring air conditioning, a bathtub, and free toiletries. Reach your room hassle-free with an elevator and enjoy a refreshing stay with air purifiers available.
Show 5 photos
Comfort
1 Queen Size Bed
185 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
x4
+
x3
More details
Step into our cozy Comfort Double Room for a restful stay, featuring a spacious 183 sqft setting, a stylish queen size bed, and a sleek private bathroom with a relaxing bathtub and complimentary toiletries.
Show 5 photos
Superior, 2 Twin Beds
2 Twin Beds
250 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
x4
+
x3
More details
Indulge in comfort and style in our 248 sqft Superior Twin Room, perfect for 2 adults. Enjoy air conditioning, free toiletries, and a relaxing bathtub in your private bathroom.
Show 5 photos
Superior, Single Use
1 Queen Size Bed
235 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
+
More details
Indulge in the comfort of our Superior Double Room Single Use, featuring a spacious 237 sqft area and a luxurious queen size bed. Enjoy air conditioning, bathtub, and free toiletries while staying in this non-smoking room.
Show 5 photos
Deluxe, 3 Twin Beds
3 Twin Beds
310 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
x3
+
More details
Experience spacious comfort in our Deluxe Twin Room for three, featuring three twin beds and a private bathroom with a bathtub. Enjoy air conditioning, free toiletries, and air purifiers for a refreshing stay.
Show 5 photos
Superior, 3 Twin Beds
3 Twin Beds
250 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
x4
+
x3
More details
Book our spacious Superior Twin Room Triple Use, accommodating 3 adults with 3 twin beds. Enjoy modern comforts like air conditioning, free toiletries, and a bathtub in this 248 sqft room.
Show 5 photos
Superior
1 Queen Size Bed
235 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
+
More details
Relax in our spacious Superior Double Room, featuring a comfortable Queen size bed and a private bathroom with bathtub. Enjoy modern amenities like air conditioning and air purifiers, and take advantage of our elevator for easy access to upper floors.
Show 5 photos
Deluxe, 2 Twin Beds
2 Twin Beds
310 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
x4
+
x3
More details
Experience comfort and relaxation in our 312 sqft Deluxe Twin Room, perfect for double occupancy. Enjoy air conditioning, free toiletries, and a soothing bathtub in your private bathroom.
Show 4 photos
Connecting
4 Twin Beds
225 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
x4
+
x3
More details
Stay in our connecting twin rooms, perfect for 4 adults. Enjoy air conditioning, free toiletries, and a private bathroom with a bathtub and bidet. With air purifiers and elevator access, your comfort is our priority.
Show 5 photos
Standard, 2 Twin Beds
2 Twin Beds
225 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
x4
+
x3
More details
Show 5 photos
Standard, 2 Twin Beds, Single Use
2 Twin Beds
225 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
+
More details
Superior, Queen Size
1 Queen Size Bed
x4
+
x3
More details
8.9
1,260 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Jia
9.1
November 2024
The staffs are friendly and helpful. It was raining so I opted for early check in for a small fee. They have a translator tool for non Japanese speakers. It is easily accessible either via tram or bus from Kumamoto Station, preferably bus to Sakuramachi Bus Terminal, and can just walk underground to the hotel with escalator if you're having heavy luggage because carrying luggage up tram is really difficult with the high steps and limited space especially when it's raining. There's a lot of food choices, entertainment and convenience stores nearby, quite comfy.
The room I stayed in is at the corner and quite close to another room which is fine but I can hear the door opening and knocking of the neighbors and it's hard to differentiate whether it's knocking mine or their door, so it's quite unsettling at the start since I'm travelling solo. The air conditioner gives off a moldy smell at the start (I think could be because of the rain?) but after that seems alright so I didn't feedback.
Chan
10
December 2024
Excellent, convenient location! Right next to the main shopping street in a vibrant part of Kumamoto! Near to many many eateries. Rooms are well equipped, well-furnished, spacious. Hotel provides little amenities like bath powders, facial masks, etc, available from the lobby area. Rooms are non-smoking, but the hotel has a smoking room on the ground floor, which is really great! Good Japanese breakfast spread, easy check in/out. Staff are friendly and helpful. Hotel has a luggage nanny service to hold your luggage’s if you arrive at the hotel too early.
Nothing but good words only
Marina
10
December 2024
Had an amazing stay here, this was the best hotel room I've stayed in throughout my trip in Japan and it has raised my standards for future accommodations. Room and bathroom are spacious, clean, large comfortable bed and enough space for suitcase. Hotel lobby always smelled good and the breakfast was generous, with plenty of options to choose from. Location is an easy flat walk from Sakuramachi bus terminal and they kept my suitcase before checkin time.
Nothing, I think the stay was excellent and I'm sad I can't always stay in this hotel.
Patryk
8.2
May 2024
・For Japanese standards - room was relatively big ・Comfortable bed with two different pillows ・Equipment seemed new, room was clean ・Eco cleanup (by default room cleaned once per 3 days) ・Location convenient for sightseeing - close to Kumamoto Castle; tram station, bus terminal and many shops & restaurants nearby ・Self check-out / check-in in the machine ・Big tv, table with two chairs
・A bit expensive ・Location has its cons - hotel is located in the shopping arcade with many pachinko parlors, bars etc, so there are many noisy and drunk people around when walking back to the hotel in the evening ・No view from the window - glass is not transparent
Yi
10
December 2023
Check-in: via the self-check in counter (3 -4 counters opened), which also dispenses breakfast coupons. The counter had language selections (english, chinese etc.) and you can pay by card. There is a staff available if you have questions. Room: stayed on the 11 th floor, highest floor for the building. Towels and toiletries are provided. But rest of the amenities (coffee tea, shower cap, razor etc.) can be collected next to the front desk for no charge. This is great as it reduces waste. Room was 22 m2 which is very spacious for the two of us. We could lay out our 2 medium-sized luggage (25-27 inches each) and have ample walking space. The bed is large and comfortable, TV is large, toilet is well-equipped, table and 2 chairs, fridge are provided. The view from the room was great. Location: great location, area was not sketchy. It was just next to the shopping district (local shopping area and a mall Sakuramachi about a 10-15 mins was away) hence there were MANY food options, including a convenience store below the hotel. The nearest tram station is Karashimacho (red line) which links directly to Kumamoto ekimae station. Breakfast: very good spread of largely local Kumamoto food (including Tapi'en noodle soup, lotus root stuffed with mustard etc.). Breakfast is about $13, very worth it. Coffee/ Tea can be packaged to to-go at no extra cost after your meal.
Room: there were 2 pillows provided upon check-in. One was harder, the other softer. Go for the sturdier pillow, it is more comfortable. We had to call the front desk at 9 pm to request for a harder pillow.
Tania
9.1
November 2024
Brilliant location right in the heart of Kumamoto. Large size clean room with very comfortable beds. Loved the great bathroom accessories especially the face masks and hair ties (much more that any other hotel offered)
Unfortunately I could not eat the breakfast because it was unable to be gluten free, however my friend ate breakfast on the first day. It was not great so that was the only day she ate in the hotel.
Neville
9.1
May 2024
The room was very clean and the beds were comfortable. The breakfast menu and dining facility was above average and the staff were very accomodating. The elevator was fast and there was clothes washers and dryers available. There is a covenience store very close by and plenty of shopping and eateries within walking distance. Windows open to allow fresh air.
There is no view from the window. There were no water bottles provided in the room. The TV has no English channels unless using Youtube etc.
Laddawan
9.1
November 2023
The hotel was recently built as a new hotel, very clean, good facilities, the TV can turn on Netflix as well and can stream from a mobile phone and then up to the TV screen. The location of the accommodation is very good because it is only a short walk to shopping street, and the hotel doesn't have its own parking lot, but you can park in the parking lot next to it, which has a discount. When checking in. You have to do it all yourself, which is very convenient.
Since I was traveling with 3 people, 1 extra bed was required, making the room quite tight and with no place to put my luggage.
James
8.2
February 2024
We've booked two rooms that are adjacent and adjoining and was perfect for our use. Bed and Pillows are comfortable. Room were clean and more spacious than your normal Japanese room. Room were up to date and can't fault it. Amenities were plenty just grab extras if you need them from the reception. Location is sport on if shopping street is your thing.
Hmm not much , except the breakfast was plain and redundant, wish they would change their menu on daily basis. As we stayed 2 days and food was mediocre at most and could have been better.
Lynne
8.2
November 2024
The room was big enough to open our suitcases and walk around comfortably. We had two rooms that were connected so that was especially nice. The hotel was very convenient -- close a 7Eleven, Starbucks and Kumamoto's largest shopping arcade with lots of restaurants nearby. Also close to the local train line and a 15 min walk to Kumamoto Castle.
It would have been good if the hotel provided wash cloths.
Attractions
Kumamoto Castle (Kumamoto-jo)
0.3miAttractions
Kumamoto Castle (Kumamoto-jo)
0.3miAirports
Kumamoto Airport
8.9miSaga Airport
33.8miNagasaki Airport
46.9miFukuoka Airport
56.4miRestaurant
Free wifi
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Bidet
Bathtub
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Laundry
Suit press
Food & Drink
Kid-friendly buffet
Restaurant
Vending machine (drinks)
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
Lockers
Private check-in/out
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Heating
Interconnecting room(s) available
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Sofa
Media & Technology
Flat-screen TV
TV
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Air purifiers
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
American Express,
Visa,
Mastercard,
JCB,
UnionPay
This property does not accept cash.
At what times are check-in and check-out at Sotetsu Grand Fresa Kumamoto?
Your reservation at Sotetsu Grand Fresa Kumamoto includes a check-in time of 03:00 PM and a check-out time of 11:00 AM.
What are the rates at Sotetsu Grand Fresa Kumamoto?
At Sotetsu Grand Fresa Kumamoto, prices have a starting point of $52. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
What are the room types available at Sotetsu Grand Fresa Kumamoto?
The hotel offers a variety of rooms including twin, double, and single occupancy options. All rooms are non-smoking and accommodate either 1, 2, 3, or 4 adults. Bed sizes range from Twin to Queen, and room sizes from 183 sqft to 312 sqft, with the Two Connecting Twin Rooms being the largest at 226 sqft each.
Where can guests find entertainment in Sotetsu Grand Fresa Kumamoto?
Guests can enjoy their time at Sotetsu Grand Fresa Kumamoto by making the most of the available leisure amenities. They can dine at the on-site restaurant, indulging in a variety of dishes. For those traveling with children, the kid-friendly buffet is an excellent option for family dining. The hotel also offers a pet-friendly environment, providing opportunities for guests to travel with their furry companions. Additionally, the hotel features 24-hour front desk service, ensuring support and convenience at any time. These amenities provide guests with options for relaxation and enjoyment during their stay.
Does Sotetsu Grand Fresa Kumamoto feature its own restaurants?
The hotel offers an on-site restaurant, but the specific restaurant name is not provided. Unfortunately, no additional details about the on-site restaurant are available.
Are both cash and credit cards valid payment options at Sotetsu Grand Fresa Kumamoto?
No, cash is not a valid payment option at Sotetsu Grand Fresa Kumamoto. However, the hotel accepts credit cards including American Express, JCB, Mastercard, Visa, and UnionPay.
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