Convenient location to most shops. Walking distance to Kumamoto castle, the staff were friendly and helpful.

If you are driving, the Affiliated public car park is quite a distance away. No stopping in front of hotel to unload luggages and passengers. You have to park your car first and drag your luggages all the way to the hotel.

You come here for the price and you fall for the design. Smart contemporary Japanese beloved by both locals and aliens. The cafe and its quite large terrace are nice, and the locker room for your suitcase is a good idea indeed. Last but not least, location is better than good.

Why is there staff at all if their only job is to watch you check in on your own? Bring some earplugs in case your room is located on the very busy and noisy street.

Cannot fault OMO5. It seems like a pretty new hotel. Location was superb, right next to pretty much the centre and all shops, stores and Kumamoto Castle. Room was quite spacious and clean and staff were very friendly and helpful.

Carpark wasn't onsite and you had to pay for parking but it wasn't expensive so not a deal breaker.

Simple yet scrumptious food. The ambiance on the balcony was top-notch. The team was exceptionally welcoming. We stayed in the room with the loft bed and a couch beneath. I was so taken by the comfort and cleanliness of the couch that I dozed off on it the very first night. The bed too was snug and spotless. Situated centrally and adjacent to Kumamoto castle, I wholeheartedly recommend it.

There was nothing I did not like.

Love the atmosphere of the hotel, like to sit around the lobby and outdoor balcony. So relaxing. Highly recommend to the friends who are going to visit Kumamoto, surely will be back again soon.

No onsite carpark is an issue, as we need to park a bit away from hotel (5 mins walk) Under good weather is not problem, but the days we started there is rainy, so trouble.

The location (near to the tram lines and many shops/restaurants), the room which was modern and traditional at the same time, big and functional, the staff, very kind and the bar with the terrace who helped us enjoy a beautiful stay in Kumamoto

Nothing. The breakfast and the cocktail list could be wider but that's all

Great modern design. Love the room but didn’t have option of double bed but interesting design with table in the centre which was very usable. Not ideal for couple Location of hotel very close to Kumamoto castle which was the main highlight of the trip here

English of staff not so good

location is nice, room is clean and stylish, worth the money

front desk staffs barely speaks English thus cause language barrier. My personal belongings which store in the hotel was put outside without caring, which is an obviously mistake the hotel made.

Amazing location - you can see the castle from rooms and the 2nd floor outdoor terrace and the hotel is also at the intersection of 2 huge arcades (one nightlife, one shopping). Adorable rooms and overall design. Free lockers for guests! Cool bar / cafe too with great hangout seating. They also do free walking tours, though not in English.

Location was very good , walkabout distance to many tourist attractions. Parking was nearby 5 minutes walk. Beds were comfy for family of four, bumped my head a few times beware of low ceiling but it was fun for the kids