Staff professional, courteous, friendly and excellent. Room clean, comfortable and very spacious! The Japanese breakfast was tasty and a unique experienxe! Location was quiet and obscure— exactly the relaxing break I was looking forward to during my trip.

The outdoor onsen experience was ruined for me due to it being located right next door the smoking section. The smell of cigarettes would waft into the area as I am trying to relax and enjoy the private outdoor onsen. This happened both night and day. 2 men were also drinking and being very loud, having to cut my outdoor soaking time short. Very disappointing. If the smoking area could somehow be relocated as to not interfere with other guests rooms that would be my only suggestion of improvement.

Excellent modern design with high quality technology amenities and bathroom facilities were top notch.

Only shortfalls were the very low coffee table which was extremely hard for elderly customers to bend down and get up from. Could use a microwave as affordable eateries were limited in the neighborhood. Staff was extremely polite and limited with their English but some were inexperienced with helping us navigate the relatively non-English transportation Kyoto environment. We caught taxi daily to explore as the location was in a remote but quiet neighborhood. Nice but remote.

The bedding was luxurios and the room was spacious. The staff were very helpful. The inside bath was very deep and therefore so comfortable.

After using the outside bath the first night my partner was bitten all over and sadly we could not use it again for fear of being itchy our whole stay. This however is no fault of the hotels, but a heads up to those travelling to the area. It was a peaceful area but not central to Kyoto (20mins in a taxi)

The bed was extremely comfortable, the bath was stunning! Staff were lovey on check in and check out.

The room was insanely expensive. We justified it for the experience, however $800 CAD without being able to add on breakfast or offer food to us was surprising (no room service aside from beverages). We wanted a peaceful night in to enjoy the room but aren’t allowed to order food/bring food in and it was too late to order anything by our check in time.. this doesn’t make much sense to me. Comparable rooms at this rate do offer this service. Regardless we had a great time and appreciated the staff on site. I wouldn’t join again.

Peacefully, calm, relaxing Kamishichiken neighborhood providing much an appreciated respite from the tourist crowds of other areas of Kyoto. Small and cozy family-run restaurants and tea houses along the street. The Kinkaku-ji temple (with the iconic golden pagoda) less than a mile on foot. The Kitano Tenmangu shrine just at the end of the street. Spacious room. Very comfortable bed and soft duvet. Large, luxurious bathroom with private jacuzzi. Extremely clean. Wonderful staff. Good coin laundromat nearby. Easily connected to the rest of the city by multiple bus lines. Highly recommended.

The breakfast was very good. Exactly what I was expecting from a Ryokan. The choice of times for service in the room was good, and provided a lot of flexibility. The staff were fantastic. Very accommodating with our requests.

It was clear that this was an old building, and this was evident in the smell. It might have been a good idea to provide some fresher for the room, incense or plug in to address this. The lack of windows was an unknown until we arrived which also removed from the comfort slightly.

Lovely Ryokan, and ground floor rooms have a private onsen, which was fabulous. Toilet is modern, but the remainder of the room is fairly traditional. Comfortable bed and we had the option of traditional Japanese breakfast which is provided by the staff. While the place is located a little bit away from the main city, there was a supermarket within walking distance, and we managed to wander around and find some delicious little restaurants nearby. There are shines and temples nearby as well.

It is a bit difficult to find, and the English sign shown at the entrance is slightly different (Oku Kizashi The Suite rather than Kamishichiken Oku), which causes us some confusion, and we met other people in the street who were also unsure if they were at the correct place. Once we knew we were in the right place it was all good though. You will also need to bus or taxi if you want to go to some of the more touristy destinations, or be willing to do lots of walking.

Absolutely beautiful property in a charming neighborhood. There were a couple of convenience stores / restaurants / bars within close walking distance. The room was stunning and super comfortable. The outdoor bath is totally worth it.

The only negative I have is that it can be a little tricky to locate via Google / Apple Maps. We initially got super close but were on the wrong side of the building, the exterior signage is small and doesn’t match what is listed on the booking.

My husband and I ordered the Japanese breakfast. The staff were kind enough to reach out to us about a week and a half before our arrival to confirm if we would want the Japanese or Western breakfast. They also asked about any allergies which we appreciated since my husband has a shellfish allergy which they were able to accommodate.

Nothing! The room was spacious and seemed even larger than the images conveyed. The private onsen bath in room 101 was perfect.

A traditional building and decor. Large room with separate living, sleeping and outside space. Location is well away from the main tourist areas. So its quiet and authentic.

The staff were not particularly helpful in guiding us to local restaurants. Nor in explaining the breakfast arrangements : two days notice required, as the breakfasts are provided from an external source. Despite the description on Booking.com, this hotel has no restaurant of its own