Easy to find, within walking distance of Matsuyama JR Station. Very clean and well maintained hotel. Room was quiet despite being next to road. Delicious Japanese style breakfast with some international food options. Polite and kind staff (as everywhere in Japan). We enjoyed the location - there is a great local restaurant just one minute walk, the best craft beer pub in Matsuyama just across the road, both railway stations within 10 minutes walk, a lovely coffee roaster is hidden nearby in side street, post office is also very close. Tram takes you to touristy areas in less than 15 minutes.

We stayed for 4 nights and the breakfast was identical every morning. It would be great if there was some variety over the week, i.e. replace mackerel with salmon one day, introduce different side dish each day etc. We got pretty bored of it after 2 days even though we enjoyed the taste.

Great location. Central but still close to the station. We had a room with view of the castle which was amazing both day and night. The rooms with this view cost a little more but it is well worth the expense in our opinion. The room was a good size and there was still room to move around even when the sofa was turned into a bed for our child. We only stayed one night but would have liked to stay longer. Probably the most comfortable beds of our holiday in Japan.

Other guests have commented on the rooms being dated and they do have a point. But the carpet and the wallpaper are clean and new, the bathroom is spotless. It's just the furniture which, although high quality, is not very trendy anymore and maybe a bit worn here and there. Upgrading a hotel that way is very expensive and probably not very environmentally friendly. In our opinion it is definitely not a reason to not stay in this hotel,

Room was a very good size, larger than all the other places we stayed in. Centrally located, close to sights, transport and nightlife. Superb view of castle and downtown. Slightly old-school vibe, but in a good way. Breakfast was good, with both local and Western options. Great value for money, especially compared to bigger cities in Japan,

Even though we were in a non-smoking floor, there was a slight smell of fags in the lifts and the hallways.

My room was lovely and the hotel is centrally located. The tram system is fantastic and easy to access from the hotel. The staff couldn’t have been more helpful. The restaurant was very accepting of a single person dining and made me feel very comfortable. The breakfasts were excellent.

It would have been nice to have a little treat to eat with the green tea, especially on arrival.

We had an 11th floor room with great views of the castle and the park across the road. We had a very pleasant walk through the park to the Castle entrance, got the chairlift to the castle and were able to walk back down the hill to the hotel. The staff were very helpful and all spoke and understood our aussie english.

The room was a little bit small and cramped, but was comfortable enough for 2 nights.

Lovely view over the park, fortress and canal, easy walking distance to these highlights and the centre, with trams passing the hotel for getting around.

Limitedl information available in the foyer/room on the hotel's resources ..... especially as a tourist lacking local knowledge/ language skills.

Location is near matsuyama castle and shopping street. Breakfast is delicious and staffs at reception counter are polite and helpful. Parking is next to hotel. Room is spacious and comfortable.

The facility lacks onset bath which is being provided in other mystay hotels

It conveniently located in the city center of Matsuyama, within a walking distance to Matsuyama Castle and a quick hop on the tram to Dogo Onsen. A room is small (it's the Japanese standard) but nice and clean. Breakfast was amazing with local ingredients.

Our room was spatious, super clean and tidy. The bathroom was huge ! The hotel is 10min away by foot from Matsuyama station (JR) and right in front of the castle.

Even on the 12th floor we could hear the city noises.

the location near to tram station. the hospitality of the staff the cleanliness of the room

i think the wallpaper should be change to refresh the room since the permanent stain was on it.