The experience and treatment were exceptional. We felt like royalty in their presence because of how we got treated. Some of the staff can communicate in english but not all but they try their best. We had an tatami room and slept on the futon which was very comfortable. Also the onsen is really nice and they so allow small tattoos but if you are more aware of the culture for the elders you can still bathe later at night or after breakfast. They have a shuttle bus that provides a ride to the center of Nara once to go and then you have a choice of different times to go back. Also the luggage storage in front of the station really helped to explore nara without having to walk around with all of that. The food was really extravagant and very Japanese overall delicious.

The dishes were a little bit intimidating for us who aren’t used to eating raw dishes and lots of fish.

This was the best hotel I've ever stayed in, the experience was amazing and the staff were incredibly attentive. If you want a Ryokan experience with a delicious traditional Japanese breakfast and dinner, plus onsen. Then do yourself a favour and treat yourself to Mikasa, it was truly the best part of our trip in Japan. I highly recommend paying the extra bit to get a room with the private onsen bath it was heavenly.

Nothing, the stay was amazing and the staff treated us like royalty. Best service I've ever had, highly recommend this Ryokan.

Amazing place on a mountain in the deer park of Nara. Staff could not be friendlier or more helpful. You felt like a real guest there and they went out of their way to make you feel comfortable. The meals were exquisite and very nicely presented. The next day they drove us to the temples and dropped our luggage off near the station. Was nice to use the Onsen as well. Special experience.

Not the fault of the hotel but sleeping on the floor with very thin mattrasses is traditional Japanese but not my idea of comfort, so did not sleep well. Compensated by all the other aspects of the traditional experience.

The room was beautiful and the view spectacular! However, the cherry on top has to be the breakfast and dinner they gave us. Extremely fulfilling and delicious! One of my favorite hotels in Nara so far.

It's quite far from the city, so you'll have to take a car/bus to get to the hotel and it's a 10 minute commute. However, I did not mind, since I wanted to be away from the city and closer to nature. They also had a bus close to the station that can keep your baggage and can also take you to the hotel, so it's convenient.

I loved how easy it was to get to from the JR Nara station! You could request a car from the property and you'll need to meet them at the designated spot. Upon entering the property, you'll see your name on a board and it feels so special! Ladies will get to choose their own yukata to wear for the duration of the stay, which was super fun. If you're taller than 5'7", you'll need to request a longer size (I'm short so this didn't matter). If you're a man and you're taller than 5'10" or something, you'll need to let them know so they can get you a larger yukata as well. I also loved the property itself. The baths were so relaxing, and the outdoor one was my favorite. The beauty of a place like this is that it's small, so you know it won't be overly crowded. This makes the onsen experience as tranquil as one would expect it to be. The breakfast was by far my favorite part. The kaiseki dinner was wonderful, but it's one of those things where you have to really be sure your stomach can handle everything. They also accommodated my allergies.

The main downside for me was more my own bad luck. My friends had taken the spots for sleeping that were in line with the air conditioning, and I was unlucky and got the one under the air conditioning. For four people in the room, there's likely a fourth person (like myself) who will be unlucky and won't get the air. It got very dry in the room so it was difficult to sleep.

It offers a beautiful view of Nara and an experience of Japanese traditional food and lifestyle. There were so many different dishes served for dinner, and it was very beautifully served.

It was very difficult to communicate with the staff and the waitresses since they didn't understand English very well. We would have appreciated some more explanation of all the dishes served at dinner.

The location and the vibe. It's close enough to the main attractions (especially with the shuttle bus service), yet offers sufficient respite from the bustling city. The facilities are great and as shown in photos. The room is clean and comfy. The meals provided are awesome and with lots of varieties to let us have a taste of the various traditional Japanese food. Last and most importantly, the service is really top-notch. Special thanks to Sho-san for making sure we are well taken care of.

It will be great if they offer private onsen as well on top of the current common ones. Overall, nothing that I dislike.

What an experience! From the moment we got there all staff came to greet us. They served us with matcha tea and showed us to our room. The room is really beautiful and has a very cool japanese style look. The onsen was a highlight of the stay. They give you all the info you need to understand the rules to use it, and it’s such a great experience to have. Everything in the hotel was so clean and beautiful, the employees were super polite. A 10/10 experience, would really recommend this.

We took the room with private open bath, to enjoy it together as the onsen is otherwise sperated for man and woman. It was an amazing experience to have the dinner and breakfast served in the private traditional restaurant room overlooking the little garden with water. The staff was very kind and professional, felt very much taken care of, can totally recommend! It was the full experience taking a bath in our own garden and then dressing up in the yukata for the dinner and breakfast. 10/10 worth every penny!

Customer service was top as expected! They form a line and wave you goodbye when you leave (by shuttle bus). We had a room with open bath and it was fantastic - came with a really nice shower attached to the outside bath area. Even if you don’t have a private bath - they have 2 different onsen areas - all very clean and nice. Food was amazing! Dinner and breakfast were served in a separate room with nice view of a man made pond.