The Breakfast is pretty decent! Concidering the price you're paying for. It is an all you can eat so try to fill up your belly for your upcoming trip! Plus the public bath house is also pretty well designed. You'll even get a free popsicle just to get in and enjoy!

The location is unfortunately not so good. it's not that it's far from the station, quite the oppisite actually, the entrace only require about 3 miuntes walk to get to. However, the entire way to get to the hotel is sort of complicated. There's a lot of path finding to do for customers to get to the hotel. Despite it being just one station away from Sapporo main staion, the station it is next to (Oodori station) is pretty big. Not to mention after turning left and right constatntly under ground, people tend to lose their directions navigating. Plus, the closest entrance from the hotel doesn't have a elevator (not even a escalator). It could prove to be a challenge when your holding mutiple suit cases trying just to check in.

Great location. Located between Odori Park and Susukino and only one block away from the walking street. Family Mart located basically inside the lobby. The room was spacious enough for my family of 4 (2 adults, 2 kids - 7/4). I liked using the onsen. It was clean and peaceful. The other guests were respectful and so was I. Didn't have any issues with other guest. Note: I have visible tattoos. Last but not least, the breakfast was amazing. A good selection of dishes, soups, salad bar and more. A lot of authentic Japanese dishes with local ingredients, something we really enjoyed. We would definitely stay again!

Felt that the room could use some dressers or storage for clothes. We stayed for 6 nights/7 days and lived out of our suitcases on the floor. There is enough room to put a dresser or something and a closet for luggage, not sure why there isn't. The beds are a little small for 2 adults to sleep on but ok with one adult and one (small) kid.

Located near the Snow festival in Odori park and also Susukino area. Easy walk to covered shopping street with Mega Don Donki discount store to get most items if you are inadequate for winter or other seasons. Near to many restaurants, pubs and shopping malls. Managed to walk with luggage (stroll) from the hotel to JR station Sapporo, 2 bags each using the escalator into Poletown from the covered street. Has onsen, good restaurant in second floor and Lawson convenience store. Luggage stored when I arrived early so I could go snowmobile. Note that there is a cleaning schedule of the room likely due to manpower and costs. But towels etc can be had by calling front desk. No need to pack pajamas or onsen stuff.

Nothing much.

I like the location. It is walking distance to the underground shopping area ( 2 mins ), malls like Tanukikoji Shopping Mall (3 mins ) like Mitsukoshi ( 8 mins )Daimaru, and Parco ( 5 mins ) restaurants, Odori Park (14 mins ), Odori Station, and others. There is a family mart inside the hotel. From Chitose Airport, the limousine bus stops at Hotel Resol Trinity, which is a 5 minute walk to the hotel. If you need to take the limousine bus going to Chitose Airport, you can take it from Hotel Abest Sapporo which is a 3 minute walk from the hotel. The Tours, meeting place is normally in Sapporo Tokyu Rei Hotel which is a 7 minute walk or Sapporo Tower whiich is also walking distance to the hotel but further down. Sapporo Station is a 20 min walk. You can pass the underground shopping area to avoid the traffic and the cars. The room we got was 32 sq meters which is pretty big compared to the other hotels. But still small for 3 adults. The staff were polite and accomodating.

I reserved a bedroom for 3 adults. My son was given a sofa bed that was very uncomfortable. We have stayed in other hotels with sofa beds but this one was really bad. There are no drawers for your clothes. Only hangers but we were only given 10 hangers for us three and we stayed for 6 days. The staff had a hard time conversing in English but they were patient and polite. The room looks clean but when I looked under the bed, the carpet under the bed was so dusty and I found a paper with a kid’s drawing that seemed was not removed for a long time.

The location was extremely convenient and within walking distance to Tanukikoji Shopping Street and many great restaurants. It was also only a 3-5 minute walk to Odori Station. The daily breakfast buffet was amazing and full of both Japanese and American choices. Having an onsen to soak in at the end of the day was a huge plus! The staff was extremely helpful and courteous. They gave restaurant recommendations, and directions and even organized a taxi service for 6 of us with lots of luggage. Overall, it was a great experience and I would definitely stay here again!

The location is great, very close to the famous Tanukikoji Shopping Street with many restaurants and shopping spots. Also, it's within walking distance of the two main train stations (Sapporo and Susukino). They even have a Family Mart right on the first floor. The room we stayed in was clean and had everything you need during a trip. The onsen is a huge bonus. It's spacious and clean and it just felt so great to enjoy onsen after after a full day of exploring the city.

The mattress is a bit too hard, and you won't be able to choose the pillow based on your preference.

Very spacious rooms with great view. Exceptionally good located in the center of the city. We had a tatami-room with seating area and a futon. I loved it, but be aware you practically sleep only a few centimeters above the floor. Bath was one of the larger japanese standard cabins, with a big tub and more space than average.

Only teo washing machines for the whole hotel, they were permanently blocked. The "dining restaurant" was closed for dinner 🍽 😫. But there's enough good quality food nearby.

This hotel has a great location and a very cool design, it was a fun look for kids and I never had any issues with safety or family feeling uncomfortable in the neighborhood. Amenities were good and the onsen were great, a real plus for this hotel was the size and quality of the onsen.

Rooms were pretty small, as is often the case with Japanese hotels. Also as is often the case, cleaning under the beds and around the nightstands was non existent and you could see very old dust, wrappers, plastic bottle tops in hard to reach corners. Beds were very firm and stiff.

Location was good - easily accessible by Odori station but still have to walk a bit. Glad that there was a convenience store located right below the hotel as well! Walkable to a lot of nice eateries. Onsen was nicely done up, looks really clean. Room was quite spacious.

Mentioned that it is still quite a bit of walk from the station. This could be a turn-off for people with many baggages. We managed to go through a small building with lift access (couldn't remember which building) to the basement which is linked to the long underground walk way to the station.

The location is excellent, only two minutes walk to Tanukikōji 4th section and underground shopping street (Pole Avenue). Familymart is connected to the hotel at the ground floor. Many restaurants nearby to the hotel, and the bus stop to the airport is just around the corner (4 shifts per hour). Hotel staff are friendly and patient, always smile and greet you when you leave or return to the hotel. Room size is moderate in terms of the price, but we still can fully open two 28 inches suitcases in the standard twin bed room. The bed size is large. Good to have free public hot bath, not crowd and even only me in the morning session. Hotel outlook and the lobby are responsibly modern.

The room door is made in steel, which is not good for sound insulation when people talk outside the room. It is disappointing that our room is on the 3rd floor, no view, facing the rear of another building.