Very close to Roponggi station, so very easy to go to hot spots like Shibuya, Ginza, Tokyo tower etc (Azabudai Hills is walking distance), Loved the roof-top public bath and the view of Tokyo tower from the hotel room. the hotel room was a bit but pretty clean.

The room was a bit small and some staffs were not kind.

This was my second time staying in a Candeo Hotel, and I chose this because the Candeo location in Kyoto was so amazing (room, price, etc.). This location was also great, however, the rooms were smaller and more expensive. The location was fantastic though - this was my first time staying in Roppongi, and I really enjoyed it. Being centrally located made it very easy to get around Tokyo, and the hotel is off the main street, so the street was quiet at night but well-lit and safe. I was pleasantly shocked to see a Burger Revolution right across the street - this was a delicious place I visited in Kyoto, and the Tokyo location is equally great. As for the hotel, everything was clean, nice, etc., and I enjoyed the in-hotel onsen as usual. My city view with Tokyo Tower view was great too. Although the bathroom was small, it worked for me, and I'm a large guy. It might be pretty cramped for more than one person though, especially if you have a lot of toiletries. I do prefer the layout of the Kyoto Candeo bathrooms, although the Tokyo locations have tubs in the them. I did not eat in the hotel restaurant, but it looked very large and nice.

I wish the rooms were a little bit larger for this price, but I really wanted to stay in this hotel and in Roppongi, so I knew what I was getting into!

The location is excellent, family mart close by and Roppongi station, plus Starbucks in walking distance and other places to eat. Staff were friendly although didn’t have too much interaction with them due to the positioning of the front desk. Bed was comfy enough and it’s a very calm and quiet hotel, perfect to relax after a day exploring.

We booked our hotel only about a week or 2 before so there weren’t many room options left, we just took what was left so room was slightly small for a family of 4. Also the elevator always stops on the 3rd floor (reception) no matter what, slightly annoying but nothing major.

Excellent location less than 5 minutes' walk from Roppongi subway station. Close proximity to many restaurants, cafes, 24-hr drugstore, convenience stores, and Don Quijote for souvenirs and snacks. Post office is right next door. 10 minutes' walk from Tokyo Midtown, an upscale shopping and dining complex that has an excellent supermarket (open 7 am to 11 pm), Starbucks Reserve, affordable fast casual dining, fancy sit-down restaurants and cafes, and beautiful places to sit and people-watch. The larger Roppongi Hills area is more upscale and sophisticated, and this is reflected in the international cuisines at all price points, fine dining restaurants, and numerous foreign embassies and art venues near the hotel. Also great are the hotel's onsen and sauna on the top floor (covering tattoos is no longer required per current hotel policy), and 3 washers and dryers for coin-op laundry.

The bathroom is functional but small, and there isn't much room for personal items like toiletries. Also, the rooms, despite their classy decor with rose gold accents, are starting to show their age and some scuffs/ wear and tear. And, in our room (1307), the California King-sized bed was really just 2 double beds put together. All this notwithstanding, we would stay at this hotel again for its excellent location and facilities.

Great Location, easy access to metro and interesting local streets. Dramatic city view. We were given a top floor room as requested. Fast lift. Rooftop onsen was relaxing. Good value. Big beds. Easy access to Haneda airport.

Rooms were a little snug. More space for luggage would have been handy.

Location was great. Plenty of food options for the buffet breakfast.

The beds were a little hard and too big for the room. We found it a little cramped for the two of us to move around. Smaller beds would give so much more room.

The hotel is very nice and in a great location. We liked staying in Roppogni with 2 subway stations a 5-10 minute walk away. The hotel is not on a busy street, but just a block away. The staff was friendly and helpful. The rooms were clean and comfortable. They would make up our room while we were down at breakfast. Breakfast was a good variety and I especially liked the fresh croissants every morning. We took advantage of the onsen (public bath) every night after being out all day visiting the City. It was very relaxing.

The room is not a bad size considering you are in Tokyo, but we didn't like that the bed is pushed against the wall, so you can't get in an out of bed on both sides. Also, there was no night stands, so the plugs were above the center of the bed. This was a little awkward, but there was a shelf above where you could set your phone.

The room has a comfortable size. Had a full-sized couch (which could also double up on as a bed if required), and a king sized bed. Location is great with a 7-11 right outside, plenty of restaurants around (incl. a vegan Falafel Brothers), and Tokyo Center mall within a 5 min walking distance. Metro station is around the corner with quick hops to Shibuya (3 stations).

However bathroom was tiny. Cleanliness could be better. Staff not the friendliest. Lifts are very slow. Very pricey - was the most expensive of our stays in Japan.

The hotel was great. It was in a great location, close to the train stations (2 different lines), lots of restaurants and coffee shops nearby. The staff was nice and spoke English, so check-in was a breeze. We got a room with 2 beds. It was spacious with a built in chaise lounge by the window. We had a view of Tokyo Tower from our room which was nice. The sky spa was great, with one of the baths in open air.

There was a tub in our bathroom which was nice, but it was kind of small. The sky spa was a free amenity which was great, but it did get crowded, sometimes with a lot of kids. There was no free coffee.

overall it was just amazing, can't say enough. but the rooftop onsen and steam room - wow, i don't think i would even want to stay in tokyo without having this as part of the deal. it was outstanding!

it would have been nice to be able to just grab a croissant (they allow you take the coffee) upstairs from the breakfast to my husband as he loves to not always come down to breakfast but it is not allowed. It seems like as long as they restricted it (bread basket items only, lets say) than this would be a. nice compromise. Please consider this and that would really take it over the top!