The property is easily accessible to Osaki Station which is close to Shibuya and Shinagawa. It is in a new business district and is connected to new buildings which house a variet of stores and restaurants. because it is not in the main busy parts of Tokyo the atmosphere is rather laid back

No easy access to transit between Haneda or Narita Airports. Bus services are currently suspended departing from Osaki Station. if you have a lot of luggage need to get to Tokyo City Air Terminal to catch buses to airport…about a $35 to $40 taxi ride. Hotel staff should be better versed on transpiration options especially for international travelers

Room The room is clean, and its size is suitable for two people with two large pieces of luggage. The bathroom is compact. Staff All the staff are very helpful, and almost all of them can speak English. Location The location is excellent; it's behind Trustpark Tower (theres shortcut to level 2 Hotel), which has many restaurants. If you're lucky, sometimes there's a bazaar in that tower where you can find many local delicacies. It's also very close to OSAKI station (only 3 stations to Shibuya and one station to Shinagawa via JR), with an easy train route to Haneda airport. Price The price is very reasonable considering the location, room size, and staff services.

The Gym and Swimming Facilities To access these facilities, you need to register for their club and pay a certain fee. Self-Laundry It's quite expensive, and I think its better to provide separate washing and warming machines. This is because sometimes the hybrid machine leaves the laundry still wet, and you may have to pay an additional amount of yen for additional drying.

Highly recommend! This hotel made our holiday that much more enjoyable. We are a family of 3 and the room we booked was 27m2 which was spacious and comfortable. The facilities were great, best location we’ve stayed in by far with Ōsaki station within a 3 min walk. It was definitely value for money. Will be staying here from now on every time we’re in Tokyo!

If I had to pick one thing, maybe a normal iron and board would be much more straight forward to use than the one provided.

We ate breakfast on our first morning in the restaurant but ate breakfast at a nearby restaurant for the rest of our stay. Not that the food was bad but the restaurant had a lot more variety. The great staff even took time away from their duties to assist us at the Laundry. The rooms were clean and well-kept. The location was still a bit further than we expected, but the train station was close to our daily commute.

I can't think of anything we disliked about this hotel. Everything was great.

the gym, the breakfast

the bed

I made a mistake booking a smoking room, and asked the staff if it could be switched to a non-smoking one. Since it's full, I could only move on night 4 (stayed for 8 nights in total). The staff were very helpful to accommodate this. The location is perfect, the entrance on the 2nd floor is connected to Osaki Station which is in the Yamanote Line. So very convenient.

Quiet Location and near the train station. Rooms were also well kept and generally clean. The bed was very comfy, although some family members thought it was a bit too stiff but it was great for me. Bathrooms were small but comfortable enough. We love that they provided free Bath salts so we could enjoy the tub. Coffee was also free in the lobby! Staff were all very helpful and knowledgeable. They helped us with our luggage transfers to Kyoto.

Pillows were a bit too hard.

This hotel is connected to Osaki Station which was a great plus for us and easy access to the hotel. If you take the "South Exit", that will lead you to the walkway bridge and you'll walk though 'think park' plaza to get to the hotel. It's super easy and would definitely stay here again. The hotel was able to hold our luggage for early check in / late check out so definitely use this service instead of storing luggage at Tokyo Station.

Great location, short walk from Osaki station (next station to Shinagawa from where you can catch the Shinkansen). Connected to an office tower and easy access to shops, cafes and restaurants. There’s a lovely children’s park and playground opposite the hotel. The area is quiet and not crowded and the back of the hotel overlooked the residential area. Staff are friendly and helpful.

Perfect location. Take the New West exit of the Osaki station and follow the bridge to the second floor of the hotel. Do not follow Google map as it takes you to the street and the long way. Hotel is relatively new and room size is slightly larger than hotels in the same price range in Tokyo. Staff members are extremely friendly and professional.

Nothing.