Hotel location was excellent - near railway station and monorail from Haneda Airport, also near subway. All employees were gentle and supported us in any question, I asked for needles with thread and they provided immediately, all our questions were answered. On 1st floor there is zone looks like cafe - for breakfast and also you can sit there any time in the day for work or have FOC cup of tea. Everywhere there are instructions! Hotel has magic shampoo and hair conditioner - I even wanted to buy it and they have possibility for that.

Actually nothing, still you need to consider that rooms are small, nevertheless all you need is inside. Hotel has specific pillows, they are very hard, still there is an option to take another on reception.

Location was central, and the hotel was not situated at a very busy neighborhood of Minato which I like. Angie was really friendly. It was a surprise and a novelty that the hotel has non-Japanese staff.

Too early check out at 10am. Most hotels’ check out time is at 12nn, which I believe is the standard. Staying an extra 2 hours more, allows for extra sleep, rest or prep time esp if one is preparing for a full day before a very late evening flight back. Though, the good thing is they will store your luggage until 12 midnight and allow one to stay at their lounge to make some final luggage fix before departure to the airport :)

I wanted to leave feedback as I left in a hurry (due to oversleeping from jetlag) and didn't get a chance to return a completed feedback form. I only stayed for one night before moving on to a different part of the country, but I was so thoroughly impressed by the service I received that I felt the hotel deserved feedback in some form or another! This hotel is similar to most other 'budget' hotels you'd see in other parts of the world, but it is a cut above the ones I've been to - the room was small but immaculately clean, quiet, and had a fantastic view of the city, including Tokyo Tower! The blinds were also excellent, completely blacking out the light, which was handy when I needed a nap after checking in. Additionally, there were also nice touches like there being a choice of pillows of varying sizes and densities to suit different preferences and sleeping styles, and a charging cable being made available in the room for guests. What really shone through, however, was the level of service offered by the staff. Both the front desk and cleaning staff were extremely polite, friendly, and eager to help. The staff also went above and beyond what was expected of them, making room in the unused cafe so I could have a place to sit and rest after my long flight and recommending local restaurants I could have dinner at (and even giving me a map showing where I could find them). Overall, the staff made me feel welcome and very well taken care of, so top marks to them!

As my flight arrived at 7:15am, it would have been nice to have the option to check in early, especially given it was a 16 hour flight - I appreciate this might not be feasible within the hotel's business plan, though, given they seemed to have a high volume of guests at all times.

My group of 5 booked 3 rooms here January 12-14th. We had arrived at Haneda earlier that day and took the Tokyo Monorail from the airport directly to the Hamamatsuchō Station. Super Hotel Hamamatsuchō is only a few blocks from the station, and it was about a 5-7 minute walk. The check-in was very easy and the staff was helpful and lovely! The rooms are cozy and include the kettles, coffee and tea, and precise heating/cooling climate control along with soaking tubs. The beds will include some basic pillows but one awesome feature of this hotel is the selection of sealed pillows you can use for specific needs! You can find these in the lobby along with free room amenities such as toothbrushes, razors, bath salts, etc. They also have a daily happy hour with a complimentary choice from a range of non-alcoholic and adult beverages. The washer/dryers are also very handy. Since it was our first morning there and we flew from the US, we were of course up at 5am so thankfully there were many 24-hr convenience store options nearby. :D

Comfortable bed. You can collect your pillow at reception. I liked the sustainable environmental policy. We didn't try breakfast. The hotel is a 5-minute walk from the subway and a 10-minute walk from the railway (very convenient if you are traveling to/from Haneda). I recommend purchasing the day pass for Tokyo (called "tokyo free kippu"), which allows you to travel on all subways, buses, and JR.

The room is very small and you can hear noisy neighbors. The light in the corridor should be adjusted to on/off rather than switching on for any motion detected.

very convenient location, close to JR and subway stations, lots of food options around the area available as well. room size and layout is enough with big luggage, the bed is also quite big. eco options for cleaning is appreciated. laundry and dryer available also. welcome drink bar is also good.

the default pillow is too hard or uncomfortable, but you can get your own pillow at the lobby, so I used that one instead.

Clean, comfortable, quiet room. Breakfast was good, although a little repetitive with the food choices. Free drinks/happy hour in the evenings. Free pajamas and very good Japanese skin care items available for guests daily. Staff was very nice and helpful. Close to the Hamamatsucho and Daimon subway stations. Lots of good restaurants in the area + convenience stores for snacks.

No closets, only hangers on the wall for clothes.

Close to train station, they offer daily cleaning and change of towels. The TV inside the room is really big. They give out some additional beauty products for women such a facemasks, body creams and oils👌

We booked the breakfast but didn't really enjoyed it costed us 1500 yen per person per day but they only offer some salads, bread and pasta. With that money we could have found something better outside. It is a good option if you don't want to lose time looking for breakfast it the street though.

Very clean and modern. Although the space is small, it's very efficient and well designed so that you have everything you need. It was great for what we needed for one night. Nice modern bathroom. Very close to a train line and close to the monorail to Haneda airport. It was also a few stops away from Tokyo station which made it very convenient to catch the bullet train. You can store your bags during the day. Staff was very nice.

No major complaints - pillow could have been more comfortable if I'm nitpicking.

Friendly and accommodating staff Very close to Hamamatsucho Station which is directly connected to Haneda Airport by the Monorail. The location was Superb 10 Minutes from Tokyo Tower and a lot of Restaurants close. The room was a little small but exactly what I expected, especially when you're pretty much dead center in Tokyo. The breakfast offering is also very good.

My only real complaint is about the pillow, that was quite uncomfortable.