The location was great - we wanted to stay somewhere close to everything but not too much in the busier areas… well Hamamatsucho is a busy business area but we found the access to the trains and monorail from Haneda airport simply perfect. Our room was small but perfect for our needs. Funny, but just around the corner us the Byron Bay Coffee cafe and we live in Byron Bay (in Australia). And yes it became our favourite cafe the next two days. There’s a wonderful Garden right next to the train station, you MUST visit this park, it’s 400 years old and simply majestic. Only 250 yen entry or $2.50 AUD and if you see it in April there should still be cherry blossoms. On the day we left for Kyoto we walked the 200 metres to the train station at 8.45am for our 10am Shinkansen to Kyoto. The train pulled in to Hamamatsucho and half of the people got off, so easily got on for the 3 station / 5 minute ride to Shinagawa. By 9am we were on the bullet train platform and had an hour to wait for our train. The transport system here works perfectly - we could have had an extra 30 minutes at byron bay cafe, but all in all we timed it well. The location of the Hotel so close to the Station (and the cafe) and the mini rail from Haneda, made the start of our journey in Japan so much easier.

Room was small, otherwise the facilities, etc were great… also considering other hotels in the area were double or triple the price the Bay Hotel was very affordable. The staff also spoke good English.

The staff were very nice and friendly and they helped answer some of my enquiry during my stay. Even though the room is quite tiny, the bed is very comfortable and big enough for 2 people to sleep. The location itself is quite close to Hamamatsucho Station and you can travel to other parts of Tokyo easily via the Yamanote Line. It is also close to the Tokyo Monorail, allowing you to travel to and fro the Haneda Airport with ease. There are a few convenience store (combini) nearby it; a 7-11 as well as Family Mart so if you need to purchase a quick bite those will be good enough for you. Last but not least, recommend you head to the rooftop of the building to catch a view of Tokyo Tower, especially at night.

It's not really a bad thing but there will be a construction at an adjacent building which begins from Nov 1st 2023 till Jan 2025. The hotel does inform the guests regarding this but this is just a FYI~

The hotel is what you’d expect for a hotel in Tokyo (very small). Some people don’t like that but we’ve stayed in Tokyo before and knew what we were expecting. Close to the Asakusa Subway line (which was very handy getting us directly back to Narita airport) and the Yamanote JR line for pass holders. The bed was actually quite comfortable which is surprising and the bathroom was bigger than your standard Tokyo hotel room bathroom. The shower was great! Good pressure and temperature. The hotel has a coin washing machine and dryer in the lobby which was handy (my partner and I emptied the lint filter because it looked like it’s never been done and our clothes were covered in it! After that it was perfect haha). There are also amenities in the lobby to grab and microwaves ect which was nice as we would sometimes grab breakfast at 7/11 and then walk back to the hotel to heat it up more and eat it there. Staff were friendly.

It wasn’t a huge bother but the light switches have a bright green light on them which shines at night when the switches are turned off. It’s okay for the switch near the door but there’s one right next to the bed so we had to cover our faces with blankets. Could just be me as well but I have sensitive skin and the body washes provided broke me out in hives which didn’t happen at any other hotels we stayed at during our time in Japan. No prob, just bought some at the pharmacy and used that instead!

Location was a 2-3 min stroll to the nearest subway station. Direct monorail to Haneda Airport also nearby. Can see Tokyo Tower from sky terrace. Hotel Lobby - small but cosy, quick check-in, staffs were prompt and helpful Hotel Room - small but expected for Tokyo hotels, clean and beds were so cosy

Nothing

We chose this hotel because it's proximity to Hamamatsucho station for getting the monorail back to Haneda for an early flight. It was also a lovely stay, and we really enjoyed the rooftop terrace and access to lots of great restaurants for our final night.

View from the rooftop was an added bonus.

The pillows were a little too hard for us but that’s personal preference.

Love this hotel! It is very near to the Asakusa line, Keihin line and Tokyo monorail line (approx 3 mins). The stations are convenient as they have escalators/ elevators to bring your luggage up and down. I really like how convenient it is situated to all the places I want to go (Gotanda, Odaiba, Asakusa to name a few). The room size is just alright. It may be abit difficult to open my large luggage (28") entirely, but I decided to take out all my packing cubes and stack on top of my large luggage acting as a shelf to put things. The room is clean, bed is quite big for two people (Approx height 171cm, 60kg and 165cm, 56kg). The toilet doesn't come with a bathtub which is ok, but I love the shower as it is not too cramp (compared to other places which has a shower and a bathtub). There's also a fridge in the room. There's a washing machine and dryer, kitchen with utensils, drinking water from the tap to refill our bottles, microwave, toaster, tables and chairs for the public to sit and eat/ chit chat and a drink vending machine on the first floor. Toiletries (such as toothbrush, razor and face cloth) can also be obtained from a rack on the first floor. There's alot of great food nearby. For example, there's coco Ichibanya and Ippudo within 2-3 mins walk. So be sure to hunt around for some great treasures!

The sink is abit too short for a person with a height of 165cm and 171cm each. But there's a chair for us to sit down and brush our teeth to avoid hurting our backs when rinsing our mouth.

We stayed in the 2 bunk bed room with our family of 4 with two teenagers. The room was spacious for us to eat breakfast in every morning. The beds were an American full size bed! It felt luxurious to have such big beds each to ourselves! Beds were comfortable, rooms were quiet at night, we didn’t hear the noise from the city. The room came with a cute laundry basket and our floor had a washer and dryer, which was super convenient! You are sticky and stinky every day in the summer humidity. Being able to wash our clothes every other day meant we didn’t have a suitcase full of stinky clothes! We would stay here again! Thank you Bay Hotel Hamamatsucho!

Some of the clerks spoke english, one fluently -- all were very kind and professional. The room was modern, in the western style, with a great shower, and a large television. The building insulation was good, and we weren't interrupted as we slept on firm, but comfortable beds. Nearby Hamamatsucho Station is big enough to serve as a trip hub, but small enough to avoid the worst of the crowds.

The roof deck and front door are locked from 12a to 6a, and I didn't see a card-reader to allow access without the staff being present. There may have been one, but I wasn't told, if so. The bed doesn't come with top sheets, just a thick, weighted duvet. (The staff kindly gave me a lighter blanket at my request.)

The location is excellent for getting all around Tokyo, and loads of local restaurants and convenience stores. The bathroom/shower is excellent quality. Plenty of power points(with USB). The small fridge was useful. The rooftop provided great views. The communal kitchen on the ground floor was great.

The room was mainly clean but there were noticeable layers of dust in some spots. The bed and pillow were not particularly comfortable. Due to the smaller than average size of the room, more hooks for hanging clothes in the room and bathroom would be ideal.