The service at Cloud 7 was exemplary, from the parking attendant to the staff at reception and the attention to detail. We were upgraded to the most fabulous apartment and wished we could have stayed longer. We all agreed we would come back! Everything was amazing including the access to the Hyatt Plage which was a short walk away (the hotel is next door to the apartments).

Breakfast was not included so we went to a place in the village complex but it was very expensive and very slow service. Worst we had during our stay in Jordan, but they were very kind - just slow.

We had a wonderful stay at Cloud 7, which is strategically located in the heart of Ayla Marina. The hotel is surrounded by shops and restaurants, and it’s just a short walk to the beach, making everything easily accessible. The views from the hotel are absolutely stunning, adding to the serene atmosphere. The interior design is creative and modern, contributing to a welcoming and stylish ambiance. On top of that, the service was exceptional, with the staff going above and beyond to ensure a top-notch experience.

Some minimal maintenance is required, particularly in the bathrooms and showers. A little attention to detail can go a long way, with small issues like faucet handles and tile edges needing some upkeep. Addressing these minor points would enhance the overall guest experience

"I recently stayed at Cloud7 Residence Ayla Aqaba, and it was an outstanding experience from start to finish. The architecture and design are breathtaking, with every detail of the furniture thoughtfully selected to create a stylish and comfortable atmosphere. The location is perfect, right in the heart of Marina Village, offering a vibrant yet relaxing setting. The staff went above and beyond to make our stay unforgettable. I want to especially thank Yazan Qasrawi, Rashed and Laith for their exceptional dedication. They consistently went the extra mile to ensure all our needs were met, making us feel truly valued as guests. Their commitment to excellence is commendable and deserves recognition. Thank you, Cloud7 Residence, and thank you Yazan, Rashed and Laith for a memorable stay. We can't wait to return!"

Everything about the apartment was amazing. We had two apartments each accommodates 4 people as we were 8 friends and family members. The two apartments were separated from all other apartments by an external glass door which made us feel as if we are living in a spacious villa. The duplex had a fabulous terrace where we spent the late night gatherings. The staff is very welcoming and very much service oriented. We had a minor problem that was sorted out by the team in a timely manner. Few names to mention that really added value to our experience are Shua'ib, Abdullah, and the team at the reception.

Nothing

almost everything here I liked especially: - staff are so friendly specially miss. Amel she was so helpful and kind - the design of hotel is amazing - cleaning is wonderful - everything around me so I didn’t have to go out side the resort

I wish there is privilege for me when I want to visit some shops inside a resort coz I felt a disappointed when the guard refuse to let me enter without reservation I said I’m resident, he said even so you need reservation I told him I select this place coz it included those services

Totally recommend staying at Cloud7. We loved it, very friendly staff, huge apartments, perfect surroundings with kids, nice restaurants, supermarket and pharmacy nearby. Also the La Plage beach with kids was perfect, though much colder water but very clean.

Unfortunately there's no playground at the whole marina-sooo many families but nowhere to play with smaller kids, which is an absolute failure. But has nothing to do with the hotel, just with the area. Also don't go to b12 Beach club, so expensive for nothing. Everything was under construction, no pool, no playground, just a beach-like at the free La Plage beach. Was very disappointing that the staff did not tell us that the pool is closed even though we actively asked about the b12, noone mentioned that it's under construction.

The room was great, really well furnished, and stocked for guests to spend several days there. The room is ideal for a family with kids, being able to put them down in a separate room on the other side of the kitchen.

The music playing until midnight isn't the most relaxing, though I recognize that's not the hotels total control. It would be The beach club is also great, but also has music playing the whole time so also not the most relaxing. Unfortunately the Hyatt club access only has the one beach/pool option.

2-bed apt was great. I really liked the Mediterranean/Greek design of the rooms. Hotel staff were friendly and helpful. Many shops, cafes, and restaurant at or near the hotel with sea view. Hotel has no access to the beach but provide access via the hotel next door which is a short walking distance. Beach was good but not great. The beach is an extention from the sea so it feels different and there is no waves or sea creatures

The hotel does not have its own restaurant and/or cafe. They gave us vouchers with options to eat breakfast at private restaurants at the hotel. Breakfast quality at these restaurant is below average of 5-stare hotels. Bathroom shower area needs work.

The room view, tha staff, the beach.

There is no swimming pool.

I would like to thank all the staff from reciption to cleaning staff, They are really very very good trained to assist and make my vacation more relax and feel happy.apreciate their work a lot.

I have 2 things - in last day ,when the reciption call at 11 and asked me to leave at 12, i was shoked , how? we are 12 person and 2 appartements??? and no one mention that checkout time when we arrive. - I didn't like the out door furnute damaged by alot of insects and many of it broke from the sun and humied , by the way the out door furnutre is amazing and look expensive,