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7.9

1,554 reviews

Hotel Duman

Hotel Duman

Korgalzhyn highway, 2A , Astana, 010000, Kazakhstan

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Hotel Duman

Welcome to the 4-star Hotel Duman, conveniently located just 2.5mi from the vibrant city center of Astana, Kazakhstan. With its modern amenities and excellent service, this hotel is the perfect base for your stay in this dynamic city. Boasting a whopping 1554 reviews, it’s clear that this hotel is a popular choice for travelers.

The hotel offers a range of amenities including a free breakfast, indoor swimming pool, Turkish/Steam Bath, sauna, fitness center, and 24-hour front desk. For those traveling with pets, rejoice, because this hotel is pet friendly. The hotel also provides a water park (extra charges apply), parking (free), shuttle service (extra charges), spa facilities (extra charges), airport shuttle (extra charges), kids' club (extra charges), and a business center (free). On top of that, you can enjoy free WiFi throughout the hotel and have access to air purifiers and free toiletries in your private bathroom.

Whether you're in Astana for business or leisure, Hotel Duman has everything you need for a comfortable and enjoyable stay. So indulge in the luxury of a 4-star hotel at an unbeatable price.

After a day of exploring the city or attending business meetings, guests can unwind in the hotel's indoor swimming pool, which is available all year round. For those looking for relaxation, the Turkish/Steam Bath and sauna provide the perfect escape from the hustle and bustle of the city. Additionally, fitness enthusiasts will appreciate the well-equipped fitness center, allowing them to maintain their workout routines even while traveling.

When it comes to dining, the hotel offers two on-site restaurants to cater to a variety of tastes. The first, Ресторан "Томирис," provides a family-friendly and traditional ambiance, serving international and European cuisines. Meanwhile, the second restaurant offers a diverse menu featuring Asian, international, and European dishes. Regardless of your culinary preferences, there are options to satisfy your palate without having to leave the comfort of the hotel.

For added convenience, Hotel Duman accepts a range of payment methods, including cash, Mastercard, Visa, American Express, Maestro, and UnionPay. With this flexibility, guests can choose a payment option that best suits their travel preferences. Whether you're traveling for leisure or business, Hotel Duman provides a comfortable and enjoyable experience with a range of amenities and services to cater to your needs.

Closest airports

Astana Nursultan Nazarbayev International Airport

9.1mi

Most popular amenities

Free parking

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Sauna

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Rooms

Executive Two-Bedroom Suite - single occupancy in Hotel Duman

Show 5 photos

Executive Suite, 2 Bedroom, Single Use

2 Double Beds

1025 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x4

+

More details

Indulge in the spacious 1023 sqft Executive Two-Bedroom Suite, perfect for 4 adults and 2 children. With air conditioning, air purifiers, and private bathrooms, enjoy a comfortable and luxurious stay.

Deluxe Double Room - single occupancy in Hotel Duman

Show 4 photos

Deluxe, Double, Single Use

1 Double Bed

765 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Discover the spacious Deluxe Double Room for an exclusive stay. Enjoy a 764 sqft retreat with air conditioning, air purifiers, and a private bathroom. Perfect for a couple or a small family.

Standard Twin Room in Hotel Duman

Show 3 photos

Standard, 2 Twin Beds

2 Twin Beds

390 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x4

+

x3

More details

Relax in our spacious 388 sqft Standard Twin Room, perfect for 2 adults and 1 child. Enjoy the comfort of air conditioning and air purifiers, as well as the convenience of a private bathroom and free toiletries.

Standard Double Room - single occupancy in Hotel Duman

Show 3 photos

Standard, Double, Single Use

1 Double Bed

390 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Indulge in comfort with our spacious Standard Double Room, perfect for solo travelers. Enjoy the refreshing air conditioning and private bathroom, with enough room for 2 adults and 1 child.

Room

Show 3 photos

Deluxe

x4

+

x3

More details

Standard, Queen Size

1 Queen Size Bed

x4

+

x3

More details

Executive Suite

2 Queen Size Beds

x8

+

x5

More details

Executive Suite, 2 Bedroom

More details

Room Selected at Check in

More details

Standard Room

More details

Guest reviews

7.9

1,554 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Richard

10

October 2024

A huge room with wonderful view of the city. Lovely bathroom, bright and clean, everything functioned well. Breakfast was big and with lots of choices, eggs/omelet to order fresh. The pool was big for a hotel, even lane lines for the more advanced swimmer. Sauna was clean and hot. There is a 10-lane bowling alley and a huge room with ten tables for table tennis. I've never seen this in any hotel. Great laundry service and affordable.

I cannot report anything that struck me negatively.

🇰🇿

Nicholas

10

July 2024

The room was clean, and the manager at the front desk was very nice. He helped me get a room with a sing king-sized bed instead of 2 separate beds since I was staying alone. He also approved a late check out for me free-of-charge.

The air conditioner didn't work in the room at all, was very hot. There was also no butter at the breakfast buffet, when i asked they said they ran out of it.

🇬🇧

Mark

8.2

October 2023

Good view, good facilities

I didn’t get the room I booked, I booked a double deluxe for me snd my fiancé and was given a twin (2 single beds), they were unable to accommodate me for either of my 2 night stays and I believe they should have upgraded me free of charge as they could not deliver as advertised, thst did disappoint me to be honest

🇹🇷

A

8.2

October 2022

The location of the hotel is good, in a quiet place, there is a big shopping mall nearby. The bed was good, I sleep well,

The hotel is a bit old, the furniture also and some of them are broken, there is a big smell in the bathroom because of the system of the hotel, there was a huge noise outside on Friday and Saturday nights.

🇧🇾

Yuliya

9.1

March 2022

Breakfast is pretty good, spa and swimming pool are included which is a nice bonus after a long flight. The room is spacious with a good view. Daily room service. Pleasant staff always ready to help out.

It was not an easy thing to open the door. The keys won't work most of the time. Looks like the system is pretty old. Ask the receptionist to show you how to use.

🇮🇳

Amit

8.2

June 2024

Room was good and clean. also WIFI connection is good

Breakfast should have more vegetarian options, and hotel not provide free drinking water.

🇺🇸

Viktoria

9.1

January 2024

Staff is very friendly, room service (breakfast in the room without extra charges), spa and massage services, restaurant and bar was great.

🇬🇧

Olaf

9.1

November 2021

Staff can speak English decently if needed. Staff respectful of all guests whatever nationality or dress Good cost and value, good location,Freebies were regular and plentiful. Some style to the hotel Tea sugar mugs spoon and fridge in room. Well arranged taxi transfer to airport Well delivered wake up call.

Hard to control temperature : Room too hot at night. No kettle in room No humidifier in room and dry without one Lighting a bit dim at night

🇮🇩

Gentur

8.2

July 2024

Spacious room and comfortable bed.

Staffs in charge for the breakfast in Level 16 needs to undergo more trainings. Not responsive to serve the visitors, not hospitable.

🇦🇪

Sandra

10

December 2021

The staff at Duman are amazing. The views are fantastic. We had a pleasant stay. One person who was extremely helpful and accommodating was Alibi. Thank you for making us comfortable and welcome.

Everything was good. Perhaps the carpets need to be changed but other than that we enjoyed our stay.

Points of Interest Around Hotel Duman

Airports

Astana Nursultan Nazarbayev International Airport

9.1mi

Restaurants

Ресторан "Томирис"

Cuisines

  • International
  • European

Ambiances

  • Family Friendly
  • Traditional

Ресторан #2

Cuisines

  • Asian
  • International
  • European

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Hotel Duman

Free parking

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Sauna

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Stay rules - Hotel Duman

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Duman

At what times are check-in and check-out at Hotel Duman?

Hotel Duman permits check-ins after 02:00 PM and expects check-outs to be completed by 12:00 PM.

Is vehicle parking offered by Hotel Duman?

Yes, Hotel Duman does have parking available on site, and it's free for guests. No reservations are required for the public parking provided at the hotel.

What's the nightly rate at Hotel Duman?

For stays at Hotel Duman, prices generally start at $81. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.

What types of rooms does Hotel Duman offer?

At Hotel Duman, guests can choose from a variety of rooms including Standard Twin Room, Deluxe Double Room, and Executive Two-Bedroom Suite. All rooms are non-smoking and can accommodate either 2 adults and 1 child or 4 adults and 2 children. Bed sizes range from twin to double, and room sizes vary from 388 sqft to 1023 sqft.

Where can guests find entertainment in Hotel Duman?

Guests at Hotel Duman have an array of leisure amenities to enjoy. They can spend their time at the indoor swimming pool, sauna, Turkish/Steam bath, and fitness center for relaxation and wellness. Families can take advantage of the water park, while the kids' club ensures children are entertained. For dining, two restaurants offer a variety of cuisines including International, European, and Asian. The air-conditioned and non-smoking rooms provide a comfortable retreat after a day of activities. The hotel also offers pet-friendly accommodation. With parking on site, a 24-hour front desk, room service, and free toiletries, guests' needs are well taken care of, ensuring a pleasant stay at Hotel Duman.

Does Hotel Duman feature a pool area?

Hotel Duman offers an indoor pool with availability throughout the year. However, it is worth noting that the pool has an age restriction and is limited to adults only.

Does Hotel Duman feature its own restaurants?

Yes, the hotel has two restaurants on site. The first restaurant, "Ресторан 'Томирис,'" offers a family-friendly and traditional ambiance, with a focus on international and European cuisines. The second restaurant, "Ресторан #2," serves a variety of cuisines, including Asian, International, and European.

What methods of payment does Hotel Duman accept?

Hotel Duman accepts various payment methods including Mastercard, Visa, American Express, Maestro, and UnionPay. In addition, cash is also accepted as a form of payment.