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+1-833-728-20411,554 reviews
Korgalzhyn highway, 2A , Astana, 010000, Kazakhstan
Reservations:
+1-833-728-20411,554 reviews
1/59
Free parking
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Welcome to the 4-star Hotel Duman, conveniently located just 2.5mi from the vibrant city center of Astana, Kazakhstan. With its modern amenities and excellent service, this hotel is the perfect base for your stay in this dynamic city. Boasting a whopping 1554 reviews, it’s clear that this hotel is a popular choice for travelers.
The hotel offers a range of amenities including a free breakfast, indoor swimming pool, Turkish/Steam Bath, sauna, fitness center, and 24-hour front desk. For those traveling with pets, rejoice, because this hotel is pet friendly. The hotel also provides a water park (extra charges apply), parking (free), shuttle service (extra charges), spa facilities (extra charges), airport shuttle (extra charges), kids' club (extra charges), and a business center (free). On top of that, you can enjoy free WiFi throughout the hotel and have access to air purifiers and free toiletries in your private bathroom.
Whether you're in Astana for business or leisure, Hotel Duman has everything you need for a comfortable and enjoyable stay. So indulge in the luxury of a 4-star hotel at an unbeatable price.
After a day of exploring the city or attending business meetings, guests can unwind in the hotel's indoor swimming pool, which is available all year round. For those looking for relaxation, the Turkish/Steam Bath and sauna provide the perfect escape from the hustle and bustle of the city. Additionally, fitness enthusiasts will appreciate the well-equipped fitness center, allowing them to maintain their workout routines even while traveling.
When it comes to dining, the hotel offers two on-site restaurants to cater to a variety of tastes. The first, Ресторан "Томирис," provides a family-friendly and traditional ambiance, serving international and European cuisines. Meanwhile, the second restaurant offers a diverse menu featuring Asian, international, and European dishes. Regardless of your culinary preferences, there are options to satisfy your palate without having to leave the comfort of the hotel.
For added convenience, Hotel Duman accepts a range of payment methods, including cash, Mastercard, Visa, American Express, Maestro, and UnionPay. With this flexibility, guests can choose a payment option that best suits their travel preferences. Whether you're traveling for leisure or business, Hotel Duman provides a comfortable and enjoyable experience with a range of amenities and services to cater to your needs.
Closest airports
Astana Nursultan Nazarbayev International Airport
9.1miFree parking
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Sauna
Air conditioning
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Show 5 photos
Executive Suite, 2 Bedroom, Single Use
2 Double Beds
1025 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
x4
+
More details
Indulge in the spacious 1023 sqft Executive Two-Bedroom Suite, perfect for 4 adults and 2 children. With air conditioning, air purifiers, and private bathrooms, enjoy a comfortable and luxurious stay.
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Deluxe, Double, Single Use
1 Double Bed
765 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Discover the spacious Deluxe Double Room for an exclusive stay. Enjoy a 764 sqft retreat with air conditioning, air purifiers, and a private bathroom. Perfect for a couple or a small family.
Show 3 photos
Standard, 2 Twin Beds
2 Twin Beds
390 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
x4
+
x3
More details
Relax in our spacious 388 sqft Standard Twin Room, perfect for 2 adults and 1 child. Enjoy the comfort of air conditioning and air purifiers, as well as the convenience of a private bathroom and free toiletries.
Show 3 photos
Standard, Double, Single Use
1 Double Bed
390 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Indulge in comfort with our spacious Standard Double Room, perfect for solo travelers. Enjoy the refreshing air conditioning and private bathroom, with enough room for 2 adults and 1 child.
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Deluxe
x4
+
x3
More details
Standard, Queen Size
1 Queen Size Bed
x4
+
x3
More details
Executive Suite
2 Queen Size Beds
x8
+
x5
More details
Executive Suite, 2 Bedroom
More details
Room Selected at Check in
More details
Standard Room
More details
7.9
1,554 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Richard
10
October 2024
A huge room with wonderful view of the city. Lovely bathroom, bright and clean, everything functioned well. Breakfast was big and with lots of choices, eggs/omelet to order fresh. The pool was big for a hotel, even lane lines for the more advanced swimmer. Sauna was clean and hot. There is a 10-lane bowling alley and a huge room with ten tables for table tennis. I've never seen this in any hotel. Great laundry service and affordable.
I cannot report anything that struck me negatively.
Nicholas
10
July 2024
The room was clean, and the manager at the front desk was very nice. He helped me get a room with a sing king-sized bed instead of 2 separate beds since I was staying alone. He also approved a late check out for me free-of-charge.
The air conditioner didn't work in the room at all, was very hot. There was also no butter at the breakfast buffet, when i asked they said they ran out of it.
Mark
8.2
October 2023
Good view, good facilities
I didn’t get the room I booked, I booked a double deluxe for me snd my fiancé and was given a twin (2 single beds), they were unable to accommodate me for either of my 2 night stays and I believe they should have upgraded me free of charge as they could not deliver as advertised, thst did disappoint me to be honest
A
8.2
October 2022
The location of the hotel is good, in a quiet place, there is a big shopping mall nearby. The bed was good, I sleep well,
The hotel is a bit old, the furniture also and some of them are broken, there is a big smell in the bathroom because of the system of the hotel, there was a huge noise outside on Friday and Saturday nights.
Yuliya
9.1
March 2022
Breakfast is pretty good, spa and swimming pool are included which is a nice bonus after a long flight. The room is spacious with a good view. Daily room service. Pleasant staff always ready to help out.
It was not an easy thing to open the door. The keys won't work most of the time. Looks like the system is pretty old. Ask the receptionist to show you how to use.
Amit
8.2
June 2024
Room was good and clean. also WIFI connection is good
Breakfast should have more vegetarian options, and hotel not provide free drinking water.
Viktoria
9.1
January 2024
Staff is very friendly, room service (breakfast in the room without extra charges), spa and massage services, restaurant and bar was great.
Olaf
9.1
November 2021
Staff can speak English decently if needed. Staff respectful of all guests whatever nationality or dress Good cost and value, good location,Freebies were regular and plentiful. Some style to the hotel Tea sugar mugs spoon and fridge in room. Well arranged taxi transfer to airport Well delivered wake up call.
Hard to control temperature : Room too hot at night. No kettle in room No humidifier in room and dry without one Lighting a bit dim at night
Gentur
8.2
July 2024
Spacious room and comfortable bed.
Staffs in charge for the breakfast in Level 16 needs to undergo more trainings. Not responsive to serve the visitors, not hospitable.
Sandra
10
December 2021
The staff at Duman are amazing. The views are fantastic. We had a pleasant stay. One person who was extremely helpful and accommodating was Alibi. Thank you for making us comfortable and welcome.
Everything was good. Perhaps the carpets need to be changed but other than that we enjoyed our stay.
Airports
Astana Nursultan Nazarbayev International Airport
9.1miAirports
Astana Nursultan Nazarbayev International Airport
9.1miРесторан "Томирис"
Cuisines
Ambiances
Ресторан #2
Cuisines
Location
Age restrictions
Availability
Free parking
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Sauna
Air conditioning
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Accessibility
Bathroom emergency cord
Toilet with grab rails
Visual aids (tactile signs)
Activities
Bowling
Ping-pong
Bathroom
Bathrobe
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Restaurant
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Currency exchange
Express check-in/out
Private check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Safety & security
Safe
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Services
Wake-up service
Spa
Fitness center
Indoor swimming pool
Massage
Sauna
Spa
Turkish/Steam Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 4 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
4+ years
255+ years
The price in KZT has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
Mastercard,
American Express,
Maestro,
Cash only,
UnionPay
This property accepts cash.
At what times are check-in and check-out at Hotel Duman?
Hotel Duman permits check-ins after 02:00 PM and expects check-outs to be completed by 12:00 PM.
Is vehicle parking offered by Hotel Duman?
Yes, Hotel Duman does have parking available on site, and it's free for guests. No reservations are required for the public parking provided at the hotel.
What's the nightly rate at Hotel Duman?
For stays at Hotel Duman, prices generally start at $81. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What types of rooms does Hotel Duman offer?
At Hotel Duman, guests can choose from a variety of rooms including Standard Twin Room, Deluxe Double Room, and Executive Two-Bedroom Suite. All rooms are non-smoking and can accommodate either 2 adults and 1 child or 4 adults and 2 children. Bed sizes range from twin to double, and room sizes vary from 388 sqft to 1023 sqft.
Where can guests find entertainment in Hotel Duman?
Guests at Hotel Duman have an array of leisure amenities to enjoy. They can spend their time at the indoor swimming pool, sauna, Turkish/Steam bath, and fitness center for relaxation and wellness. Families can take advantage of the water park, while the kids' club ensures children are entertained. For dining, two restaurants offer a variety of cuisines including International, European, and Asian. The air-conditioned and non-smoking rooms provide a comfortable retreat after a day of activities. The hotel also offers pet-friendly accommodation. With parking on site, a 24-hour front desk, room service, and free toiletries, guests' needs are well taken care of, ensuring a pleasant stay at Hotel Duman.
Does Hotel Duman feature a pool area?
Hotel Duman offers an indoor pool with availability throughout the year. However, it is worth noting that the pool has an age restriction and is limited to adults only.
Does Hotel Duman feature its own restaurants?
Yes, the hotel has two restaurants on site. The first restaurant, "Ресторан 'Томирис,'" offers a family-friendly and traditional ambiance, with a focus on international and European cuisines. The second restaurant, "Ресторан #2," serves a variety of cuisines, including Asian, International, and European.
What methods of payment does Hotel Duman accept?
Hotel Duman accepts various payment methods including Mastercard, Visa, American Express, Maestro, and UnionPay. In addition, cash is also accepted as a form of payment.
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