Ambience, room, staff and setting very nice as always.

There has been no Prawns on the buffet menu, this is our 5th vist staying at the hotel, and still no prawns. My room service of mix sea food I ordered had no shrimps. There are many tiny ants in the room that appear on counter table after having tea. Room need to be fumigated.

From the time of entering this resort, we were received with a very warm welcome. The staff were extremely friendly. Amina helped me arrange a surprise 50th Birthday dinner for my husband, and I honestly could not fault this. The resort and the surprise dinner exceeded my expectations and the staff made our stay enjoyable. I would especially like to give a shout out to Amina, Cliff, Japhether, Joseph, Margaret, George, and Yvonne. Also Lillian in the Salon and Alice who chauffeured us each time we left the resort. Our room was cleaned daily by George with fresh towels, bedding and toiletries each day.

Honestly, there was nothing I didn't like about this resort. I can't praise this resort enough and will definitely be going back again.

clean comfortable and well maintained with very friendly and helpful staff

had to move around the property to source a workable internet connection

The meals, both breakfast and dinner (my package did not include lunch), were excellent: broad variety and deliciously prepared. At breakfast, I enjoyed the pancakes and sausages so much. The meals blended local and continental dishes well. The afternoon tea and snacks from 4 pm were sumptuous. In the room, we were initially given two twin beds, but this was changed quickly to a double bed when i asked them.

Our two rooms were not next to each other, contrary to wat I had requested; hence our two boys stayed in a separate block. This was not convenient for us. The property's beach is coral and rough, not good for swimming.

Meals were excellent. Great variety. The ambience was also great.

I would have expected provision of drinking water as part of the meal but this was not provided and one had to buy. This is a small cost given the cost of dinner.

The staff were fantastic…courteous, helpful and friendly. The room we had directly overlooked the sea, and was in a very peaceful area of the hotel. The meals were excellent, whether in the main buffet area or in the Italian or Seafood restaurants The number of large swimming pools was excellent. You could always find one to fit your mood - peaceful, beachfront relaxing or fun with pool games.

Nothing

Beautifully kept grounds, great food, always lovely friendly staff

My room was very nice, and housekeeping good but the only criticism was the bathroom..although always clean it definitely needed refurbishing with chipped basin, tiles missing in shower and soap dish cracked….not in keeping with the rest of hotel and definitely not up to 4+ star resort expectations

the beach and pools are great,and the staff are warm, welcoming and helpful.

the room had too few electrical outlets, and the bathroom smelled. the housecleaning was fine, but the odor persisted.

Food good and plenty. Very good customer service. Very good location and clean place.

Rooms could have been spacious a bit going by the location and pricing of the location.

Well maintained grounds, rooms lovely, great facilities; friendly & helpful staff

Couldn’t change money up from credit/debit card - advised to go to atm outside complex along road