Nice king room with fridge, microwave, coffee maker & plenty of room. It was a quick overnight stay, but they're dog-friendly ($20/night) & had a dedicated dog area with doggie bags provided. We were on the 2nd floor, unfortunately, so not super convenient with a senior less-mobile dog, but he was comfortable once we got settled. Good selection for brekky with waffle maker (4 mini Belgian waffles!), eggs, juice, etc, though they do shut everything down promptly at 9:30am- including the juice/water dispenser, so I couldn't get a refill! Otherwise, no complaints. Pretty easy in & out with decent area to park our truck & cargo trailer. Oh- the one-and-only ice machine for all 3 floors was out of order, so that was disappointing. Pool closed at 10pm, otherwise I would have jumped in after our long road trip.

No functioning ice machine Unable to refill juice at breakfast, as machine shut off

Room was clean and modern. I liked the built-in desk, microwave and refrigerator. The bed was super comfortable and the comforter very plush. I also enjoyed having access to the work out room and hot tub.

The swimming pool water was quite cold for a heated pool. I chose not to swim once I realized how cold it was. For some reason, in my room, the shower faucet had the hot and cold waters reversed. It took me awhile to figure out that I had to turn it to “cold” to get hot water.

Clean room. Comfortable king size bed with good pillows. Very good staff. Large housekeeping crew which is probably why they are doing a good job (not rushed). Great value. Really good location set back from the main street (University) near 15 FWY, and across from Sams Club, Target and restaurants. About 5 minutes from downtown. I would definiitely stay there again.

Ice machine was down during my stay. Soda machine maintained by 3rd party also had issues. But not a problem as a Maverik is just down the street a little ways

From check in to check out, our stay was perfect. Allison was the person who checked us in, and she was delightful. She was professional but very friendly. She made us feel so welcome! The room was very comfortable. It had everything we needed, including a view of our car from our second floor window. The shower was large and the water pressure and temperature were just right. The bed and pillows were very comfortable. The breakfast was one of the best we have ever seen offered as part of the room rate. It included two kinds of omelettes, bacon, do-it-yourself waffles, cereals, yogurt, fresh fruit, and more. There were plenty of tables, and the food was restocked promptly. We will definitely book this hotel if we ever return to Provo, and we will book at the Sleep Inn or other Comfort properties in other cities when we travel, based on this experience. Even the view of the mountains behind the inn was beautiful.

There was nothing we didn't like. We could find nothing that was not satisfactory or better. We will return. How can we write that something was lacking when nothing was lacking at all?

Everything about this place was phenomenal. sheets smell clean bathroom was clean. The whole entire room was spotless. I want to thank housekeepers. They are the heart of the hotel. Thank you. And to the young lady that made breakfast this morning. You are awesome. All the guests, including myself, had smiles and it was amazing. I will come here again. I recommend this place outstanding. I give it a 10 out of 10 🌟 .

The only thing that I did not like was paying a $10 fee for a bird. I could understand if it was a dog or cat. But rules are rules, thank you.

The front desk check-in person was Great and very personable. She really made the stay a friendly experience. The grounds felt safe to walk my dog at any time. Room was clean. Breakfast was OK and what I expected from other reviews. Facility is close enough to find good takeout food for the tired traveler.

The facility (rugs especially) needs an update for the price, even with a pet.

Room assignment was near parking area, which I always appreciate. Staff was friendly and cooperative. Breakfast was good.

It was clear from bent page on the complimentary notebook and wrinkled TV channel paper list that other guests had used those. For health reasons, used items should be replaced. After I left the front desk, a guy with a pit bull on a leash was at the front desk. There was a sign at the front desk that the hotel is "pet friendly." Maybe so, but pit bulls are not friendly. The elevator door was slow to open. The guy with the dog approached to board the elevator with me and my luggage, but I said, "Let's NOT share!" He was good natured about it, but I shouldn't have had to warn him off. Good thing I'm assertive!

We chose this place because it's in walking distance to downtown and much nicer than the selections several blocks north closer to downtown and the university. It's surrounded by a mall and national chain restaurants. Wonderful breakfast. Comfortable room.

Had I thought to ask for a room with windows facing east, I would have been able to enjoy the extraordinary mountain views from that side of the hotel.

Stayed May 8 2025 Wow! Fantastic comfy stay! Clean clean clean! Bathroom was clean and hot water abundant. Hotel has been renovated and new carpet in all the hall and new flooring and fixtures bed in the rooms. Nicely decorated. Thanks to Megan at the front desk for helping us with checking in and restaurant suggestions. Breakfast was light good and fresh. Thanks Will look for this hotel again!

Nothing

Location perfect. Nice and quiet away from the traffic noise. Very comfortable room with good shower. Good well priced laundry room too

The only one thing we did not like was breakfast. Very poor choice of food and had to go upstairs from the lobby to find somewhere to sit. Plastic overused. Hard to slice a stale bagel with a plastic knife.