Solutel Hotel

The staff were all delightful - very friendly and helpful

I have one complaint, I used the laundry service and ticked the "next day" option. The laundry was done sooner and 50% added to the price, making it expensive. I had not requested the faster service so did not think the price increase was appropriate. The receptionist resolved the situation and I paid the original agreed price - so all worked out in the end.

A small hotel, central but tucked away from busy roads. The staff is very friendly and always helpful.

Certain things need to be updated, but nothing so drastic. It’s a clean and pleasant place overall.

Very pleasant

Occasional missing small bits like courtesy mineral water replenished each day ( only at the beginning) or a second big towel.

The room size is really big, we stayed at room looks like a one-bedroom apartment with separate living room and big bathroom. The staff is super friendly and helpful, especially the receptionist who actually was great support and provide all our requirements in no time. They also arranged for the PCR test in our room and sent the printed results to us. The location is perfect near everything in Bishkek. They also provide free covered parking. Really good value for money.

Gym equipment needs improvement. The view is not that good.

nice big room. big bathroom and all amenities available. very kindly staff. very helpful and service was on time. thank you to staff. hope the location was nicer.

at the breakfast fresh juice was not there. and Turkish tea was not ready on time.

Staff was wonderful. Good location, big rooms and tasty breakfast. Mr. Enert at the front desk was very helpful.

Gym can be made better.

1. Greatest value for money i probably ever experienced 2. At a fraction of price i got a two bedroom suites, larger than my flat in london literally 3. Great location, very quiet, away from busy roads yet in the town center 4. Early check in was accomodated although i also left for airport at 3 am 5. Staff is super attentive 6. A hotel close to 5 star standard at a price of a very cheap motel. Incredible

Extremely well located innthe new building of the 'golden square', very clean nice rooms, very helpful staff and good breakfast. Ground coffee and a coffee nachine makes it all just perfect!

They overbooked and had to send me to another hotel. They paid for taxi but it would have been helpful to get an advance notice as my arrival was around 11pm after ling day drive.

1. 100% correct photo my apartment 2. Very friendly staff. 3. we have solved 100% of all my requests.

I liked the room we were given, it was excellent for the price we paid. We intended to check out on the 2nd September but circumstances required us to extend our stay to the 10th September.

Nothing I can think of.