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+1-833-728-20412,409 reviews
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$193-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, 88000, Malaysia
Reservations:
+1-833-728-20412,409 reviews
1/88
Free wifi
Air conditioning
Tour desk
24-hour front desk
Wheelchair accessible
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Welcome to Promenade Service Apartment, your charming home away from home in the vibrant city of Kota Kinabalu! Nestled just 0.2mi from the city center, this conveniently located apart hotel offers the perfect base for exploring all that Malaysia has to offer. With rates starting from an unbeatable $19, you can enjoy a delightful stay without breaking the bank!
Get ready to kick back and relax in one of our comfortable non-smoking rooms, equipped with air conditioning to keep you cool during those tropical days. Whether you're traveling solo, as a couple, or with a group, our 24-hour front desk and tour desk are here to assist you with anything you need—making sure your adventure is as seamless as possible! And with features like free WiFi and access to an elevator for the upper floors, we make your stay both convenient and enjoyable.
With over 2409 enthusiastic reviews from fellow wanderers, it's clear that our guests love the warmth and affordability of Promenade Service Apartment. While our parking and shuttle service come with extra charges, the added convenience is well worth it to ensure your exploration of Kota Kinabalu is hassle-free. Come join us, and make memories in this stunning destination!
At Promenade Service Apartment, your stay is infused with the spirit of adventure! Picture mornings leisurely waking up in cozy beds, then indulging in a delightful breakfast at a local café just around the corner. If you’re looking for a thrilling experience, our tour desk is ready to help you book unforgettable escapades—from island hopping in the clear waters of the Tunku Abdul Rahman Marine Park to scaling the magnificent heights of Mount Kinabalu. Get lost in the wonders of Kota Kinabalu, and return to your relaxing oasis after a fun-filled day!
For those traveling in groups or with family, our spacious accommodations are perfect for everyone to settle in comfortably. Imagine having a blast in our Apartment Duplex, where you can create epic moments with your loved ones while enjoying ample space and facilities. A gathering here is not just a stay; it’s an experience! Cooking together in the kitchenettes of our Studio options adds a personal touch, so feel free to whip up your favorite dishes with local ingredients—who can resist a taste of authentic Malaysian cuisine?
When the sun sets, kick back in our communal areas and share stories with fellow travelers. Our vibrant atmosphere is contagious, and the friendships forged here can last a lifetime! With countless smiles and laughter filling the air, you’ll realize that Promenade Service Apartment is more than just a place to stay; it’s a celebration of travel, culture, and togetherness. So, pack your bags, bring your sense of adventure, and make your next getaway extraordinary!
Closest airports
Kota Kinabalu International Airport
3miFree wifi
Air conditioning
Tour desk
24-hour front desk
Wheelchair accessible
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Bidet
Show 10 photos
Studio, 2 Twin Beds, Kitchenette
2 Twin Beds
450 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
+
More details
Stay in our spacious Studio Room with Kitchenette, boasting 452 sqft of comfortable living space. This non-smoking room accommodates 2 adults and 1 child, offering 2 Twin beds, a private bathroom, flat-screen TV, air conditioning, and other convenient amenities. Perfect for a relaxing stay in our private apartment building.
Show 6 photos
Studio, Queen Size
1 Queen Size Bed
450 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x5
+
x3
More details
Welcome to our Queen Studio, a spacious 452 sqft studio designed for 2 adults and 1 child. Enjoy a comfortable stay with a queen size bed, private bathroom, flat-screen TV, air conditioning, and easy access to upper floors via elevator. With modern amenities like a shower, bidet, TV, linens, electric kettle, and complimentary wake-up service, this private apartment is the perfect choice for a peaceful and relaxing stay.
Show 6 photos
Family Deluxe, 2 Queen Size Beds
2 Double Beds
605 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x8
+
x4
More details
Relax and unwind in our spacious Deluxe Family Room, perfect for a family getaway. With 603 sqft of luxurious space, two comfortable double beds, and featured amenities such as a private bathroom and flat-screen TV, you'll have everything you need for a memorable stay.
Show 18 photos
Family, 2 Queen Size Beds
2 Double Beds
605 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x8
+
x4
More details
Welcome to our spacious Family Room, a perfect choice for a comfortable stay with your loved ones. This room boasts 603 sqft of space, 2 double beds, and a range of amenities including a private bathroom, minibar, flat-screen TV, and air conditioning. It's an ideal space for 4 adults and 1 child, ensuring a delightful and memorable experience during your visit.
Show 5 photos
Deluxe Studio, 2 Twin Beds
2 Twin Beds
450 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
+
More details
Our Deluxe Studio offers a spacious 452 sqft of modern comfort with 2 Twin beds, accommodating 2 adults and 1 child. Enjoy a private bathroom, flat-screen TV, air conditioning, and easy access to upper floors via elevator. It's the perfect retreat after a long day of exploring the city.
Show 5 photos
Budget, 2 Twin Beds, No Window
2 Twin Beds
140 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
+
More details
Welcome to our Budget Twin Room! This cozy room is perfect for two adults, with two comfortable twin beds and all the necessary amenities including a private bathroom, flat-screen TV, and air conditioning. Enjoy a relaxing stay in this compact yet well-equipped space.
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Standard, No Window
2 Twin Beds
245 sqft
Flat-screen TV
+
More details
This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Show 4 photos
Family Superior, 2 Queen Size Beds
2 Double Beds
605 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x8
+
x4
More details
Experience ultimate comfort and relaxation in our spacious 603 sqft Superior Family Room. With two double beds, this room can accommodate 4 adults and 1 child. Enjoy modern amenities such as a private bathroom, flat-screen TV, and air conditioning, making your stay truly unforgettable.
Show 4 photos
Budget, Queen Size, No Window
1 Double Bed
140 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
+
More details
Experience comfort and affordability in our Budget Queen Room. This cozy double room comes equipped with a private bathroom, flat-screen TV, and air conditioning, ensuring a pleasant stay.
Show 4 photos
Standard, Queen Size
1 Queen Size Bed
195 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Upper floors accessible by elevator
x4
+
x3
More details
Welcome to our Standard Queen Room, perfect for a relaxing getaway for two. Enjoy the comfort of a spacious 194 sqft room with a luxurious Queen size bed, private bathroom, and modern amenities such as a flat-screen TV, air conditioning, and an electric kettle.
Show 12 photos
Studio, Kitchenette
450 sqft
Kitchenette
Balcony
x5
+
x3
More details
This studio has a balcony, furnished with a well-equipped kitchenette, a sofa and a flat screen TV.
Show 22 photos
Penthouse Apartment
1200 sqft
Flat-screen TV
x10
+
x6
More details
This spacious apartment consists of 2 living rooms, 5 separate bedrooms and 3 bathrooms with a shower and a bidet. The apartment provides air conditioning, a wardrobe, an electric kettle and a flat-screen TV with satellite channels. The unit offers 13 beds.
7.7
2,409 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Maran
9.1
August 2022
1) spacious....for both its room size & bedding size (we checked into a double-queen with me as the only King)😜😜 2) all general/relevant room amenities & building facilities (as per described) were readily available & functional (eg. from stuffs inside the room to elevator service, security personal at the elevator lobby to room key-card access) 3) receptionist were "user-friendly" thru out our stay....a huge thanx to her (you know who you are)💝👍👏....too bad i didnt get her name🤪 4) f&b outlets were beyond my gastronomical believe....available at every inch of the entire apartment blocks, so long as your intestine could handle!🤑😎🤓
Damn angry (til now!) koz i juz can't figure out THE WHAT factors that i am suppose to list down/highlight as my comments on dislike!🤦🏻♂️🥴 So, eat your heart out naysayers💥🤘💥
Ivy
10
August 2023
Nearby and walking distance to CP, Sinsuran Market, Pasar Besar KK & Todak. And then, ground floor they hv restaurant, pharmacy, McD, Pizza, dobby and etc.. i love the security there, it is safe to park your car in basement compare if you park outside. Just pay RM3 per entry.
If you park outside, u need to pay RM4 for 2 hours. There is some guy walk around and they will ask you to pay rm4 for 2 hours. At first I thought they are Municipal Council Authority. 😂😂 And if u use doby laundry, please wait for your cloth. Some of the guys lose their cloth 😂😂 a ladies stealing their cloth, at 1st we tot her is his wife .
Mr
8.2
September 2023
spacious with kitchen and very good value. The staff are friendly and when you got here, you feel like you have your own house in the center of kota kinabalu, i couldn't get any better apartment for this price and location. You can cook or you can go for a food hunter at the ground floor, got a lot of food stall and shop. Shopping? no worries center point is just about 5 minutes walk from this apartments. Parking? no worries, they have plenty at the basement, only rm 3when you drive out. Make sure you go to the counter after get back from outside to get their parking stamp for discount parking fee.
The cutlery missing it partners 🤣, but yeah it acceptable, the air-conditioning need regular check up, because when i first came there the air-conditioning wasn't itself, it's still felt like the fan are more better in giving coldness, but upon inspection i came to finding out that the dust cause it. The dust trap already been cover with thick layer of dust, and i have to wash the dust trap then the air-conditioning get better.
Angeletti
10
December 2022
Location was strategic.. Room was spacious and clean..Foods stalls, restaurants, mini marts, mini supermarket every here and there..left and right.. no need to worry about you will starving in the middle of the night ..Staffs very friendly and helpful..feel welcome!!.. Overall awesome and highly recommended place to stay.. Definitely will come back again👍👍
Guest with little kids whose staying above our room...run here and there..moving the chairs around somewhere..walking like a Giant..its seems like to be gempa bumi above us..🙄😏 Very annoyed and uncomfortable😤 sometimes its happened in the middle of the night..early in the morning too..😒
Vhanessera
8.2
August 2023
We had our own space. It was relatively very cheap for 4 nights. Its in the middle of the city, and reachable to almost other malls or activities or places.
Housekeeping was not as frequent and we didn’t have it during the stay. We stayed for 4 nights, bearable but definitely needed improvement.
Azam91
8.2
January 2023
I got two room. standard room is like any other hotel room they have. just nice and perfect. but for family room, room is very big. but it only has one small air conditioner. so the room takes longer time to cool. maybe if a fan is provided, the experience of staying there would be better. room is gigantic.
maybe install another aircond that directs to the beds in the family room. overall it is value for money.
Nevshinizzle
10
March 2022
Stayed there for almost a month. I got the Deluxe Studio Room with kitchenette. The room was spacious, cleanliness acceptable, can request for room cleaning every 3 days. Staff always helpful. And the security guard were excellent in doing their job. Location-wise, great. Near laundry, bank and food court. Easy to commute via Grab. If you're travelling with your own car, parking can be a hassle. But the hotel provides parking at the basement. I had a wonderful stay there. For this price, it's worth the stay.
There were days when housekeeping service missed to sweep the floor. Dust was still there when I got back to my room. But other days, everything was good. I got the non-smoking room so cigarette odour was not a problem. Can improve housekeeping service.
Rahana
9.1
January 2022
location, price
smell of the room
Baizurah
8.2
August 2023
The room are big enough..very comfortable for the family of 5..location is just walking time to Sinsuran Market, no worries about food, its everywhere, just choose which one u want..lots of basement parking lot, can access by lift from parking to unit level 🥰
Quite old apartment, shoplot area..
Syed
8.2
November 2022
Perfect location, convenient for food and 7-11 open 24 hours. You will never go hungry here.
The rooms can be upgraded to make it more upmarket, but it's fair for the price charged. The shower is very slow, complained twice about it, maybe they can fix a pump to make it better. Internet was very bad, so can't do much work at the room.
Attractions
Sabah State Mosque (Masjid Negeri Sabah)
0.6miNorth Borneo Railway
0.8miKota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.9miSignal Hill Observatory Platform
0.9miSabah Museum (Sabah State Museum)
1miKota Kinabalu Wetland Centre
1.6miGaya Island (Pulau Gaya)
4.1miTunku Abdul Rahman National Park (TARP)
4.3miManukan Island (Pulau Manukan)
4.5miSapi Island (Pulau Sapi)
4.8miMonsopiad Cultural Village
6miMari Mari Cultural Village
9.1miAttractions
Sabah State Mosque (Masjid Negeri Sabah)
0.6miNorth Borneo Railway
0.8miKota Kinabalu City Mosque (Masjid Bandaraya Kota Kinabalu)
0.9miSignal Hill Observatory Platform
0.9miSabah Museum (Sabah State Museum)
1miKota Kinabalu Wetland Centre
1.6miGaya Island (Pulau Gaya)
4.1miTunku Abdul Rahman National Park (TARP)
4.3miManukan Island (Pulau Manukan)
4.5miSapi Island (Pulau Sapi)
4.8miMonsopiad Cultural Village
6miMari Mari Cultural Village
9.1miAirports
Kota Kinabalu International Airport
3miFree wifi
Air conditioning
Tour desk
24-hour front desk
Wheelchair accessible
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Bidet
Accessibility
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Wheelchair accessible
Bathroom
Bathtub or shower
Bidet
Hairdryer
Private Bathroom
Shared toilet
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Building Characteristics
Private apartment in building
Food & Drink
Minibar
Front Desk Services
24-hour front desk
Baggage storage
Tour desk
General
Air conditioning
Convenience store on site
Elevator
Facilities for disabled guests
Family rooms
Non-smoking rooms
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
TV
Parking
Parking
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Transportation
Car rental
Shuttle service
From 14:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$12 per child per day
3+ years
Extra bed upon request
$12 per person per day
The price in MYR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Promenade Service Apartment?
The established timings at Promenade Service Apartment are: Check-in after 02:00 PM and check-out before 12:00 PM.
Is free parking available at Promenade Service Apartment?
Yes, there is parking available at Promenade Service Apartment. It is a public parking area located nearby. While parking charges may apply, no reservation is required.
How much does a stay at Promenade Service Apartment cost?
The entry-level price at Promenade Service Apartment is $19. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What are the room types available at Promenade Service Apartment?
The Promenade Service Apartment offers a variety of room types including Studio Rooms with Kitchenettes, Deluxe Studios, Budget Twin Rooms (No Window), Queen Studios, Superior Family Rooms, Budget Queen Rooms (No Window), Deluxe Family Rooms, Standard Queen Rooms, Standard Twin Rooms, and Family Rooms. The rooms range in size from 140 sqft to 603 sqft. All rooms are non-smoking and can accommodate either 2 adults and 0 children or 2 adults and 1 child (with some family rooms accommodating 4 adults and 1 child). The bed sizes vary between Twin beds, Queen size beds, and Double beds.
What activities does Promenade Service Apartment offer?
Guests at Promenade Service Apartment can enjoy a variety of leisure amenities during their stay. The hotel features a swimming pool where guests can relax and take a refreshing dip. There is also a fitness center available for those wishing to stay active and work out during their stay. Other amenities listed include laundry facilities and a business center, which can be useful for guests needing to do laundry or complete work tasks while away from home. Unfortunately, the specific details about additional leisure activities or amenities at the hotel are not provided in the available data.
Does Promenade Service Apartment accept credit cards?
Yes, Promenade Service Apartment accepts credit cards. They accept American Express, Mastercard, and Visa. Additionally, cash is also accepted as a payment method.
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