The room, cleanliness, staff, the management made us feel welcome.

We were kept waiting for a long time having traveled a whole night. Improve room allocation particularly those who have indicated on arrival time.

New hotel. Interior is nice. Top flow view is great. Rich breakfast choices

Dusty gym. 3 elevators are a bit slow. Walkable but still about 12 mins walk to LRT.

Very clean very fresh staff were lovely

1. Room - No where to put my suitcase- out it between bed and wardrobe lucky only 1 person. I had no hot water & the would reset it am & pm. They moved me the last night and the room was much bigger bathroom was huge and with a coffee pod machine 2. Bathroom to use toilet you had to walk into shower close bathroom door to find the toilet- put a sliding door in the room, fine you better space. 3. Breakfast was not included even though advertised included and booked it because breakfast was included. 4. Not really in a good location. Won’t stay there again.

1. Breakfast spread was excellent. Service staffs and cooks were attentive and friendly. We enjoyed it very much. 2. The city view from our room was beautiful especially at night. 3. The room has a mini refrigerator and it was convinience for us to keep our drinks cold.

1. Our room #4404 aircondition was not cold and the technician came to fix it. The room only gets colder after 2 hours. 2. The parking was complicated with 2 barrier's to enter. Although it was complicated, the receptionist explained to us the charges and how to redeem the flat rate. All hotels I've stayed, parking was free. 3. The toilet door was designed badly. The door took up space. It could had been a sliding door. 4. A desk in the room would be nice for me to do some work but due to the room saiz, there isn't enough space if a desk was placed. 5. The coridor on 44th floor was stuffy. No aircondition. Difficult to breath.

Location was great as it was a bit away from the hustle and bustle of KLcc but the hotel is enough tall to have a full view of kuala lampur. You can easily see twin tower on top floor where the swimming pool is. The hotel has some fine restaurants and even 7 eleven and pharmacy. The room is cosy and everything is clean and new. The hotel staff are really kind and they meet your expectation. The staff were very helpful to us and they looked after my son and helped us for any issue regarding Grab to book our taxi. Breakfast you have everything that you can expect with a large variety of food.

We liked everything.

Everything was perfect! We stayed at 45th floor, the view was amazing i can see all KL landmarks; KLCC, KL Tower, TRX & Merdeka 118 and the whole city. Plus Banjaran Titiwangsa on your right. The gym and infinity pool at 54th floor also so good with the view.

I had to pay parking fees for Rm20. Actually Rm10 should be redeemable before you check out but the staff didn’t inform me so i exit parking first than checkout later so not valid for me to redeem.

The cleanliness and the breakfast was nice. The beds were super comfortable. The toilet and shower room was great. The staff is friendly.

They don't reply to messages. They actually don't offer shuttle service - neither solo nor scheduled. The only thing I learned after asking about a shuttle service for my way back at the front desk was that they can offer a limousine ride for MYR 350 (Grab taxi costs around MYR 80)

Super comfy and clean bed in very cheap price. The view in incredible. I enjoyed the twin tower and kl tower view from my bed.

The location is not that far from MRT station but the path is not suitable for walking and rarely have bus pass the hotel. For tourist who used to take public transportation for traveling, forget about walking, just call a grab taxi.

Amenities in the room, especially the coffee machine. Cleanliness is tip top. I really enjoyed my stay.

I called twice to the hotel receptionist before checking into the hotel, nobody was answering the call. This is not good.

The food is amazing, really loved their breakfast. And definitely the staff was reliable. All the process was smooth and done immediately. The room was clean.

- the toilet as unpleasant smell not sure due to newly operational. - the parking is not free.(even though a discount given)